HT201210 I have an old i phone 3G and do not know the password for it. trying to restore it from itunes but keep getting error code 1015, any help on how to get passed this please?
I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?
Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden
Similar Messages
-
I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?
The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen. -
Hello. I have an old G4 Tower at 10.4.11. The password for Keychain has been lost. How can I generate a new password for Keychain? Every time I use Safari it wants me to enter the keychain password. Any suggestions? Thank you
See if this helps...
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.
Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544 -
I was just trying to restore my iPhone3G from recovery mode, but always received error code 1015. What shell I do to avoid this code?
Your phone is probably jailbroke
-
so my iphoto is set up with a different apple account from my current one... the email on the old account is out of date and i do not know the password for it. my copmuter will not let me update my iPhoto nor will my old email account allow me to accessit
Did you try this Apple website regarding your old Apple ID and its password: Apple ID: If you forget your password
OT -
My wife got a Iphone in Bangladesh. she do not know the password for apple ID, there is no way to collect it, as the email id for that iphone is not her. how she can use application store and itunes? please help me
If it is second hand, try putting it in recovery mode, and restoring it with itunes on a mac or pc.
Recovery mode tutoral:http://www.youtube.com/watch?v=dkVr5CxFiFM -
How can I activate my iPad when it has an old iCloud adress that I don't know the password for it?
Click here and reset the password. If you've forgotten the Apple ID, you can recover it from the same site.
(112195) -
As i dont know the password, it is restricting my use of the phone, as the verification box contiually reappears. It has stopped doing it now for reasons i do not know, but how can i prevent this in the future?
Call Apple and speak to someone in account security. Fix the problem with your account.
-
Help!!! I've lost all of my contacts and information after the ios7 update. After the update I plugged my phone into my MacBook and it reverted back to my old icloud account. I checked my MacBook and everything on there is connected to my new icloud account. I'm not sure why this has happened, but I have been trying for two days to get my new icloud account back. My phone won't allowe to log out of the icloud account it is logged into because I don't know the password. Simple solution, reset the password. Not so simple. I don't have the email address associated with the account anymore. So I attempted the security question option. When I entered my birthdate, it said that it was incorrect. I have tried multiple times and nothing will work. Can someone please help me??
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
Just bought a new ipod touch a month ago. Went into itunes to burn music and had an update to download which I did. Then I get a message that my ipod has gone into recovery mode. It's locked up with a black screen with iTunes logo and picture of a plugin on the screen. Tried to restore it as recommended but itunes said this device isn't eligible for the requested build. Error codes 3194 and 17. This is very frustrating considering the cost of the ipod and how new it is. Now what do I do? Buy another one? Can anybody fix these types of things? Is this a common occurance or am I just unlucky?
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I have a MAC OS X and a Kodak Workforce Scanner 6. I am trying to import photos from the scanner to my Photoshop Elements 11. Any ideas?
Perhaps you need to install the optional twain plugin:
(disregard what it says about using Rosetta (PPC))
TWAIN not installed | Photoshop Elements 11 and later -
I've tried all the passwords I can think of for my old email (which I had when I originally set up my apple account) but cannot get access to it for the likes of my email verification codes for iCloud etc and I can't change it to to my existing email add because apparently it's my backup email/rescue email. I'm not using my phone to it's potential as I can't get into iCloud, any clues? Thanks
Apple ID: If you forget your password
-
I have purchased a new macbook air today and don't know the password for it?
I have purchased a new MacBook Air today and dont know what the passord is that was created today - in truth i discussed with the sales assistance that i didnt want one and im sure she just tabbed through that section!!!
Im now trying to load Office:mac and of course need a password!
Does anyone know what to do?have you tried just empty password (press enter without typing anything in)?
Maybe give your man a call?
There are ways to reset passwords, but it's probably easier to just ask the guy. -
I have created an apple ID whiuch has been verified however when I go to download an app mit reverts to an old apple ID and asks for a different password which I do not have. How can I edit or delete the old (alternate) password and ensure that it only refers to the current Apple ID when requesting confirmation. Note the old Apple iD is a gmail account and I read somewhere that you can not edit or delete gmail or me.com apple IDs? Is this the case?
Did you create a brand new account or change an existing Apple ID?
-
i have updated my ipad and now it has a passcode that i have not set up so i do not not have the passcode to put in and now it is disababled! HELP!
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.
Maybe you are looking for
-
Error while Fetching data from BUT0ID data its urgent
hi all, SElECT SINGLE partner FROM but0id INTO l_bp WHERE type EQ 'BUP008' AND idnumber EQ edid4-sdata+45(10). this is my select statement its not working i have to fetch partner number with the help of sdata.
-
What program in SAP SD automatically creates Purchase requisition
What program in SAP SD automatically creates Purchase requisition, and also please tell me the user exit that we can use to change the delivery address automatically from plant address to ship-to address during purchase requisition creation time... Y
-
New Tab opens unauthorized site
I do not have any tab add-ons, but when I open a new tab I am automatically direct to the evil Yahoo search page. My tab is tainted with something diabolical. I may have been duped into downloading a Yahell toolbar in the past but since has been remo
-
Dear Expererts, I have to find out how to track document by machine wise like IP Address or any other method. we are using same user for multiple machines I want to track from which machine documnet has been posted. If anyone knows please reply ASAP.
-
Some portion of phone screen not working.
I bought my iphone 4 in december 2011 from UK. Its incurring a problem from past 2 weeks. Some portion in the middle is not working which disables me from using key 7, 8, 9 in the phone keypad of making calls. I tried reseting my phone but the proble