HT201210 I have attempted to restore my iPhone 4s but failed despite following instructions here on troubleshooting. Anyone plsease help. Many thanks
Guys, please help me. I was updating my itunes in my computer then i connected my iphone to it to Sync. however, i was prompted to restore my iphone setting which I did. however, after 5 attempts, my phone is still not restored. Thanks for the help
Wow gdgmacguyo! I'm not an idiot.... I do realize that ALL the people on these forums have problems. But, maybe you didn't consider that all these people have multiple Apple devices (perhaps multiple iPhones in their household) that they have experienced different outcomes after the upgrade with and perhaps went about upgrading in different ways (OTA, iTunes, iTunes in DFU mode) and have learned something that they might be able to share with me! Gosh! Shoot me for asking.
We learn and benefit from other's experiences... that is why these forums exist. You're obviously on here for the same reason... unless you're just looking for a way to release your frustrations.
Thanks for your words of wisdom!
Similar Messages
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When iOS 6.0 updating my iPhone and connecting my iPhone to iTunes the only option I have, is to restore my iPhone. But ufortunately, I did not back up my iPhone before the updating. Is there any way I can avoid the restoring process?
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766 -
My iphone 4 screen black out suddently! I tried to restore to factory setting but still nothing show up on screen! Anyone can help?
1st, u could just restart ur home, pressing the home and power botton together for few sec,if it wont work .....
2nd, try restore ur phone with itune, and it ****** me off last time when i dont normally backup with my itune after the icould thing showup, so restore with icloud backup wont 100% work, if not just try restore from older icloud backup. if it still wont work.....
3rd hand it over the the apple dealer... they are the pro... never ever open it up urself or bring it to one of ur so call SMART FRIENDS, they will freak up ur phone even worst.... i think this method will definately solve ur problem.. -
i have tried to restore my phone which isnt working, ive followed a few tips as to upgrade new version but it still isnt working.
i just get a itues and usb cable symbol when i try to turn my phone on??See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified / Hacked / Jailbroken... this will Not necessarily work. -
my daughter put a password on her ipod touch and now can't remember it...I have tried to restore with i-tunes but it won't work and a window comes up saying that the device is password protected! Can anyone help me fix this? thanks!!
From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock -
My cousin asked me to help with his IPhone 4. It will not do anything except show the Apple logo. I have tried to do a restore on it but keep getting the message "Unknow error occurred. (27)". What is this and how do I fix it?
iOS: Unable to update or restore
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HT201210 i am trying to restore an iphone 3g but it keeps failing
can anyone help with this ?
Alright here we go!
What is the error message you're getting?
Check these things
1. Itunes is up to date
2. Computer is up to date
3. Disconnect other usb devices
4.Check that your antivirus is off! -
1602 and 1604 Errors When Attempting to Restore/Update iPhone - Please Help
Hi, I've been having trouble with my iPhone 3GS and after wasting many days on trying to solve the problem, I am reaching out for help from those more knowledgeable than me. I have been having this problem for as long as I can remember (I've owned my iPhone for just under a year): whenever I attempt to Restore my iPhone or update its OS, I receive a 1602 or 1604 error on iTunes and the process stops with the iPhone wiped. iTunes refuses to continue the Restore and any further attempts result in the same error. I originally found this work around for the problem after an exhaustive search (4th post down):
http://discussions.apple.com/thread.jspa?threadID=1363589
However, every time I wish to Restore or update, I have to follow these long, annoying, unusual steps, and, now that I am coming to the end of my year's warranty, I really want to fix this problem, or get it fixed by Apple if this is not possible.
The iPhone restores with no problem on another computer in my house, so I guess the problem is with my computer. I have taken the following steps (often many times over and in combination with each other) in my attempts to fix the problem, but with no success:
1. Uninstalled and reinstalled iTunes
2. Uninstalled and reinstalled iPhone drivers
3. Uninstalled and reinstalled all Apple software and drivers
4. Removed iTunes library, all music and any other iTunes files in music folder
5. Created a new user account, which is free from any old iTunes settings, opened iTunes and plugged in iPhone
6. Used different USB ports
7. Plugged in iPhone after being restored on other computer
I'm running out of ideas. Can anyone please help?
Thanks,
JamesI had all of these problems, and I was able to fix them with the following process. Here is what I did:
My setup:
Apple Max OS 10.4.10, Mac G4, with 3rd party USB 2.0 card.
1. Upgrade to iTunes 7.6 and Quicktime 7.4, Restart and repair permissions
2. Purchase the iPod Touch Upgrade - It took two tries to purchase. I had to accept to two agreements, and then got an error. I purchased the upgrade again and got an instruction screen. iTunes appeared to download a very small file.
3. Sync my touch (I still had not upgraded to firmware 1.1.3)
4. The touch synced, but I had no new functions.
5. I clicked upgrade, and downloaded the 165GB file.
6. While the file was downloading I undocked my iPod touch and restarted it.
7. When the download was complete, it gave me an unknown error because my iPod was not connected.
8. I connected My iPod and tried to install the update. After several tries, I always got a 1602 error.
9. I restarted my computer and did a hard restart of my ipod touch. This did not work, I still had 1602 errors.
10. At this point, I chose to RESTORE my iPod Touch.
11. After the restore, I chose not to restore any content, and just tested the firmware update. EVERYTHING worked great!
12. I synced my iPod touch while I watched the keynote. 45 minutes later my sync was complete and 14 Gig of content was restored. The new functions are great. I have already read my .Mac email.
Message was edited by: gotabmac -
I have tried to restore my iphone but all i get is error 1015 anyone help please
i have tried to restore my iphone 3 but all i get is error 1015
http://support.apple.com/kb/TS3694#error1015
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. -
I attempted to update my iphone5 to 7.1.1 There was an error and now my phone is erased. I have attempted to restore from the cloud and it propogates the apple id with an old one, and will not allow me to restore from a the cloud
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Also, do you remember what the error message said? -
TS3694 i have tried to restore my iphone but keep getting error 1015 any suggestions
i have tried to restore my iphone but keep getting error 1015 any suggestion
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
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iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?
Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards. -
I have tried to restore my iPhone but when it has gone through all the restore I get the -1 error message and now my phone will not work at all, how do I rectify this please.
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service. -
im trying to restore my iphone 4 but getting error message as could not be contacted or temporarily unavailable plz help
Hey santhosh.pv,
We have a few articles that can help troubleshoot the alert message in iTunes you see when you are trying to restore your iPhone 4. You can resolve many restore issues using the troubleshooting steps documented here:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
The next article is the companion of the more general article above. Follow the above article first. If, after following that article, the issue persists, continue with this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Cheers,
David -
I have updated and restored my iphone and now it wont go bask the connect to itunes screen what do i do?
So what happens when you connect to iTunes?
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