HT201210 i have problem with my i pad mini i tried to update my i pad then the download corrpted then the itones said that you most restore your device then i accept but its start extracting software above then veriving restore with i pad finaly its sai

i have problem with my i pad mini i tried to update my i pad then the download corrpted then the itones said that you most restore your device then i accept but its start extracting software above then veriving restore with i pad finaly its said the i pad cannot be restored....etc SORRY FOR MY BAD ENG

- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!

Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!

Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.

HT201210 I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message

I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message. Any ideas/suggestions?

Since posting the above - I have now tried downloading the update on my iPhone rather than via iTunes, and its just worked and installed and seems fine! Was a lot quicker as well than the download time via iTunes

I downloaded an app and it said that it couldn't b/c it required a newer version of Ipod software.

I downloaded an app for my daughter and when I went to install it, it said that it couldn't be installed because it required a newer version of software. So, I went and checked the software for both iTunes and her iPod touch. It said that both were the latest versions. So, what do I do now? I wouldn't mind so much if it was a free app but this one I paid for and it was one that my daughter really wanted!!! So, please tell me what I need to do.

My experience is that you may have the latest software update for your ipod touch but some apps only work with the newest ipods. A nice little way to keep people buying the newest latest thing right? It usually tells you that it's not compatible with the ipod before you download it but I also only use free apps. It wouldn't surprise me if they let you pay for it before you found out. At this point I don't think I would be trying to figure out how to make it work. I would be looking for a refund or on the phone with them demanding they walk you through whatever it takes to get it working. I hate that your daughter can't use the app she really wanted. I had the same problem with a Nook. I bought one that turned out not to let you download or play games. My daughter was really disappointed. On the bright side, she took her points and bought books and is reading a lot more. I hope you have a positive outcome in all of this. I hope this helps.

When i want to install windows7 on my snow leopard(10.6.4) with boot camp assistant,said that you must update your mac,i do this and try to install windows7 again but i have this problem again?what can i do?

when i want to install windows7 on my snow leopard(10.6.4) with boot camp assistant,said that you must update your mac,i do this and try to install windows7 again but i have this problem again?what can i do?

Graham Giles wrote:
Have you seen this type of problem before? I think it could be a serious issue for anyone in a similar position.
No; but then, I've not had occasion to use TDM. I've been using firerwire drives for over 10 years, both FW400 and FW800, with no issues except a bit of instability using a B&W G3 machine.
TDM should be safe. Using cautious, manual copying of files from the Target machine to the Host machine should not result in unexpected loss of files or damage to the Target drive's directories. It should behave exactly the same as if it were an external (to the Host) firewire drive.
• I don't suppose there is anything I can do to 'put back' lost items from a separate Time Machine drive which has an up to date backup on it.
There is probably a way to do that - seems to me that's one of the reasons for a Time Machine volume.
On the other hand, if the Time Machine volume is rigidly linked to the now-absent OS on the original drive, there may be no way to effectively access the files in the TM archive.
I know that using a cloned drive would work well in this instance.
I have no experience with Time Machine, so perhaps someone who has will chime in with suggestions.
With the machine in TDM with the other machine, have you tried running Disk Utility to see if you can effect repairs to the drive?

I have atempted to update my ipad 1 with latest update but after extracting software it goes to restoring ipad software and stops at around 25% on the bar. have tried several times but it does the same I have one useless ipad at the moment ! any ideas ?

I have attempted to update ipad1 with latest update but after extracting software it goes to restoring ipad software and stops at 25% on the bar. Have tried several times but it does the same, I now have one usless ipad help! any ideas ?

when connected click the iPad in the left navigation panel of iTunes, on the bottom of the summary tab: how much memory is "free" (grey)?

I have a ipod touch and i got it for christmas with an iTunes card .the problem is that i downloaded videos and now it said that there is not enough space and i only downloaded 8 and now 5 don't download how do i erase them.can get my money back

i have a ipod touch and i got it for christmas with an iTunes card .the problem is that i downloaded videos and now it said that there is not enough space and i only downloaded 8 and now 5 don't download how do i erase them.can get my money back

Whatever you read about iTunes is wrong unless you're actually referring to feature movies, not videos. Videos, apps, music and iBooks you can re-download:
http://support.apple.com/kb/ht2519
Download to your computer and then sync to your iPod touch whatever will fit.
And no, I can't say with certainty that they won't give you a refund, but it's unlikely. The most probable outcome, if you do indeed mean movies, not TV shows or other videos, is that they would set up an additional download. For other content they'll probably just direct you to the same instructions on re-downloading I just posted.

I am trying to download an update for my iphone, but in the middle of the download I get an error message that says, 'There was a problem downloading the software for iphone. The network connection timed out.' Any ideas on how to resolve this issue?

I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?

Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley

HT201359 i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..

i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..

Hi shldr2thewheel,
it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
Sincerely in need of help once again,
Kim

Have a 4S and in the lock screen it is coming up with a screen (Not Enough Storage - This iphone cannot be backed up because there is not enough iCloud storage available. You can manage your storage in settings) it then has option close or settings.....bu

I have a 4S and in the lock screen it is coming up with a screen (Not Enough Storage - This iphone cannot be backed up because there is not enough iCloud storage available. You can manage your storage in settings) it then has option close or settings.....but i am unable to click on either or turn off the phone. I have plugged it into itunes on the computer and manually backed it up but i cannot use my phone as i cant get past this message

Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

There are 6 updates to be made with my system and they start but after downloading and rebooting it always says that non could be installt because of an mistake, but no help, no number, no possibility to chose from...

there are 6 updates to be made with my system and they start but after downloading and rebooting it always says that non could be installt because of an mistake, but no help, no number, no possibility to chose from...

Do you get an error number? What is the exact message?
Two things to try.
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
- It will take you to a folder. Delete com.apple.appstore
- Launch the App Store.
If that doesn't work, try an App Store reset and then try again.
App Store Reset Learned from Old Toad
There is a contact link.
App Store Support

I have an iphone 5 with ios 6. I am trying to setup a new exchange email account. I need the backslash but it is not available. I can find it on other apps but not when trying to set up the mail account. (it is not on the keyboard)

I have an iphone 4s with ios 6. I am trying to setup a new exchange email account. I need the back slash but it does not show up on the keyboard. I know it is supposed to be on the +key (and is for other apps) but for some reason it is not available when setting up an email account. Is this on purpose or am I doing something wrong?

I can tell you that with Sprint their coverage area isn't as good as Verizon or AT&T.
Are you sending these imessage while on wifi or cellular data? Also your husband would need to be in a good coverage area.
Usually when imessage is unavailable it will send it as a text. Does your husband receive your imessage as a text?

I already have an Apple ID account with 4 devices connected to it but I would like to make a new one with a desperate password for my school iPad. How do I do that?

I already have an Apple ID account with 4 devices connected to it but I would like to make a new one with a desperate password for my school iPad. How do I do that?

You can create a new Apple ID and password for the iPad but none of the content downloaded using the Apple ID associated with the four devices will be available on the iPad.
Create new > Apple - My Apple ID
It's not possible to use two passwords with one Apple ID.

I have a lot of old contacts I want to delete that are on all my devices. If I delete them on my iPad and then sync with my mac, will this delete the contacts on my mac too?

I have a lot of old contacts I want to delete that are on all my devices. If I delete them on my iPad and then sync with my mac, will this delete the contacts on my mac too? And then if I sync my iPhone with my mac will this delete the contacts on my iPhone?

Yes.
If you don't want that to happen, then don't select the "Sync Contacts" option on your next sync.

My iphone 4s ios 7.0.2 had songs.I had put the songs through itunes. Now when i wanted to put more songs in my iphone through itunes, i pressed sync all songs and then itunes said that all songs are in my iphone now. But in my iphone it shows no songs.why

I have an iphone 4s ios 7.0.2. Before updating to the latest ios i had songs in my iphone. after updating also it was there, but when i wanted to put more songs through itunes in my iphone , i synced with itunes first with my iphone. Then i pressed sync all songs and then itunes said that all songs had been synced. But in my iphone it showed me that there is no songs at all and i have to download it from itunes store. The songs which i had also went from my iphone. I dont know what happened. I updated my itunes to the latest one 11.1.1. But still no change . Can anyone tell me what is the problem. What to do?

Hello babichanjacob
Change how it syncs by enabling Manually manage music and videos, then you can drag and drop the music that you want on your iPhone. Revert it back to test to see if that resolves the issue.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT201210 i have problem with my i pad mini i tried to update my i pad then the download corrpted then the itones said that you most restore your device then i accept but its start extracting software above then veriving restore with i pad finaly its sai

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