HT201210 I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help
I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help
Hello Sam-marchesi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario
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Hi everybody !
AT&T company is unlocked (factory)my iphone4 before 3 days ago so i want to restore to unlock iphone 4 with itunes but it is not restore.
How can I fix this type of error in iphone 4?- "The iphone could not be restored. An unknown error occurred (3194) "
please help me in nepali language(if posible) or english. thank you.http://support.apple.com/kb/TS3694#error3194
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i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now
Hello there, BundyA.
Error 3 is usually associated to security software settings. The following Knowledge Base article provides some great information and links for troubleshooting the issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
This section should prove useful:
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
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http://support.apple.com/kb/ts3221
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please help
I can't open my safari or youtube on my iphone
I just want to restor it but I can't
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This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue. -
TS3694 I have tried to restore my iphone and it has flashed up an error code - 3194, please help me?
I have tried to restore my iphone as it just turned itself off and now won't restart. So I tried to restore via itunes on the computer. It could not restore my phone due to an unknown error occurring (3194), please could someone let me know what I should do now?
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I was halfway updating my phone to iOs7 when it froze halfway through where it shows the apple symbol. So I turned it off and now it says that I have to connect to iTunes. So I did and it said it was in the recovery mode and should be restored. I restored it and then it come up with a message that says "iPhone cannot be restored. An unknown error occured (3194) What can i do to fix it? Please!
vTanny wrote:
..."iPhone cannot be restored. An unknown error occured (3194)
Please see the More Like This section on the right. -
I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas? Thanks.
yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
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Hi
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Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"
http://support.apple.com/kb/TS3694#error3194
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When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?
Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy -
I am getting the error "ipad could not be restored. an unknown error occurred (3194)" while trying to restore. tried steps 2 n 3 but stil error persists!
When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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HT201442 Trying to restore my iphone 4 and I keep getting unknown error 21 and then it stops?
Trying to restore my iphone 4 and I keep getting unknown error 21 and then the restore stops.
Hello sdavies26,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#10
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Have a nice day,
Mario -
Tried to restore but get "unknown error occurred (3194)". Please can anyone advise?
Thank-you,
RosemaryHave you got the latest version of iTunes on your computer ? There is some troubleshooting for that error code on this page which you could try.
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