HT201210 i have tried to restore my phone which isnt working, ive followed all the tips it tells you to follow but nothing is workin. everytime i try to switch my phone on i just get the itunes symbol and a usb cable symbol!! im stuck...can anyone help
i have tried to restore my phone which isnt working, ive followed a few tips as to upgrade new version but it still isnt working.
i just get a itues and usb cable symbol when i try to turn my phone on??
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified / Hacked / Jailbroken... this will Not necessarily work.
Similar Messages
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Good Morning,
I just did a software update on my phone (finally) last night and now my phone will not come on. It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYONE help me please???The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.
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hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?
If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll. -
i was updating my iphone 3gs software on my pc and it came up with an error and since then i have just had the itunes symbol and a usb cable on my screen. i cant do anything with it what can i do?
The only thing you can do is what the picture is telling you to do: plug it into iTunes and restore it.
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So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING Now what? Do I just wait for the battery to run out?
Hi Careesa,
Your iPhone is in recovery mode-- you need to connect it to your computer and, most likely, iTunes will ask you to restore it. If you recently backed up this shouldn't be too much of a problem. -
iPad is not responding. It ONLY shows an iTunes icon and a USB cable in the middle of an all black screen. I have tried to reset it manually and via iTunes (not responsive), linked it to iTunes (not recognized), etc. Nothing works. This happened after an iTunes updated, after I was asked to "restore" my iPad to factory settings.
Thanks, King_Penguin. Yes, I tryied putting the iPad into recovery mode. It freezes in the black screen with the iTunes and USB cable. When I followed the instructions and then started iTunes, I received the following message: "A required iTunes component is not installed. Please repair or reinstall iTunes (-424040)".
I have unistalled iTunes three times already and donloaded and installed three new versions. No luck.
Thanks a billion once again! -
I have a picture of the itunes icon and a usb cable on my screen and cant seem to get rid of it as it is frozen with this on. Can any one help please
Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software -
I cannot get itunes to work/install on myPC. I am running windows 8 in a 64 bit machine. I also want to purchase books via itunes for my Nook. Are you deliberately excluding PC owners so we cannot use ituens on our computers???? I have selected a community but have no idea what community I should be working with. Can somone explai these communities to me? Also. you don't allow much time to go thru the sign up process. I had to start over SEVERAL times as you kept timing me out. Jesus...when people are signing up for the first time, we have no idea of the questions that will be asked. Give us a break and give us time to sign up. Not everone is disability free and able to go thru your process quickly...you are NOT user friendly. You should be for people who are wanting to join your community. I used to want an Apple product but now that I have had first hand experience with your web page, I think I will probably stay away from Apple products. VERY DISAPPOINTING
Jan 11, 2014 10:26 AM Re: I NEED I TUNES FOR A 64 BIT PC. OPERATING SYSTEM IS WINDOWS 8, NON TOUCH SCREEN. WHICH IS THE ABSOLUTELY BEST WAY TO GET ITUNES OPERATING CORRECTLY ON MY PC????//I HAVE TRIED SEVERAL THINGS, NONE OF WHICH ARE WORKING. IS ITUNES DELIBERATELY EXCLUDING
Re: I NEED I TUNES FOR A 64 BIT PC. OPERATING SYSTEM IS WINDOWS 8, NON TOUCH SCREEN. WHICH IS THE ABSOLUTELY BEST WAY TO GET ITUNES OPERATING CORRECTLY ON MY PC????//I HAVE TRIED SEVERAL THINGS, NONE OF WHICH ARE WORKING. IS ITUNES DELIBERATELY EXCLUDING PC'S in response to Birdlover1
Post over in the iTunes for Windows forum, here:
https://discussions.apple.com/community/itunes/itunes_for_windows
sebastian -
I have an iphone 4, with ios 4.3.3. I want to update it but when I connect it to itunes it says that it is the latest version of the software. So I cannot update it, and I need it very bad. Can anyone help me?
What version of iTunes do you have installed? If you are trying to update to iOS 6 you need iTunes 10.7 or later.
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My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?
The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
http://support.apple.com/kb/HT4367 -
My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back
I have had a 3GS for 2+ years. After upgrading to IOS 4 (now 4.3.5) I began having problems. In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that! I connected to itunes and it did restore from a backup but it is a major inconvenience. I am also searching for answers, but better back-up regularly!
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I have itune on my first computer, but i cant download it for my other one, how can i do that, i tryed many time with the link it says you download it but nothing follows thank you
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Help i have an iphone 5s and whenever i dowload an app or update, the symbol turns to install then the circle loading, then all of a sudden it goes back to the price symbol. I am having a tough time can anyone help me.
________________________________________________________________________________ _____________________________________________________ Also all my wifi apps dont connect to the internet except for safari and maybe appstore HELP??!!!!!
Both these problems are happening at the same time so i dont know if they are linked or something but please someone helpHello shahnaztech
They probably could be related. Start with the articles below to troubleshoot issues with Wi-Fi as well as making sure that the router is using the recommended settings.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Regards,
-Norm G. -
Why is it every time I try to buy itunes I am diverted to the Chinese store and cannot pay for my items? Can anyone help? I have tries to select the English store but it will not allow me to proceed. I think it has been hacked in the past as there is a list of Chinese Apps which it seems to be awaiting payment for, going back to 2011.
Free Disk Space & Memory are 2 differen't things.
At the Apple Icon at top left>About this Mac, click on the text below Mac OS X where it says Version 10.4.x and report the Build# please.
Then click on More Info>Hardware and report this upto but not including the Serial#...
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.21f4
Then we cn tell you huw to add more RAM & which is the correct RAM Memory. -
have an iPad 2. It synced all my information from my Android to the ipad. I cannot get my calender on my ipad to sync with iCloud. Can anyone help?
Okay, this is interesting, because I was under the impression that FOR IOS DEVICES, contacts are NOT included in a backup, since they are already on icloud (in the contact database). And since you erased the contacts, then they are gone for good. One recommendation I've read about is, assuming you have a computer like a Mac also connected to the same icloud account, you can get the contacts back from a backup of the computer, like Time Machine. However, I don't know where you'd look for that file or files (even though the contacts are stored centrally on icloud, I'm guessing they are also stored locally in a cache file).
I think another suggestion made here (IIRC) is to turn off syncing of contacts (on the device), then do a restore. Since there's no sync, icloud's empty contact database will not overwrite the local contacts on the deviced. Again, I may not be remembering correctly. Some of these older posts about this same problem were some time ago.
I'd welcome anyone who really knows the details on this to add to the discussion here. This is an issue faced by many posters.
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