HT201210 I keep getting error code -1 when trying to restore my ipad
Hi my Ipad is stuck in recovery mode and when I try to restore it comes up with the error code -1.
Has anyone come across this before and can help me?
Many thanks
If connected by usb try a different usb port first. Let the driver install process run, then reboot your computer when finished. Connect and try again. if still having problems - go to Add Remove programs on your PC and uninstall Apple Device Mobile Support and the Bonjour Services. Next locate and click on itunes in the Control Panel's Programs and Features page. whilst iTunes is selected click <repair> in the uninstall options at the top of the program list column. Reboot when finished - open iTunes and check for downloads. If the uninstalled sevices are not offered again go to a browser window and type in each as a search term and download and install both while logged in as an Administrator. Whilst logged in as an administrator - in Control Panel, click on Administrative tasks and select Services.
Check that the ipod, apple mobile device and bonjour services are all running and set to autostart using the Service property page for each. If the settings are incorrect change them to Automatic for startup - if greyed out and inaccessible, then repeat whilst logged in as an administrator.
Reboot when finished, connect and try restoring again.
if this fails then a restore using DFU mode will need to be attempted, details later if required.
Best regards, Ct
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