HT201210 I keep getting the error "there was a problem downloading the software for the iPhone.  The host is down?

I keep getting the error "there was a problem downloading the software for the iPhone.  The host is down?

Thanks so much for your reply.  In the meantime, everything else is working.  I called Apple support and they were very unhelpful, wanted to charge me for support on a phone I'm trying to get rid of to upgrade to the iPhone 5, but, I can't get rid of it until I synch it to my computer....  Any suggestions to see what's blocking it?

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