HT201210 I keep getting this massage when im activating my iphone 4 "We're sorry, we are unable to continue with your activation at this time."
I keep getting this massage when ever i try to activate my iphone 4
"We're sorry, we are unable to continue with your activation at this time."
any help please??
Put your phone in DFU Mode
Hold down the Power & Home button at the same time
phone will shut down when u see the apple logo
let go the power button but keep holding down the Home button it will put it into DFU mode and itunes will force the Restore
Similar Messages
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am update my iphone 3gs ios4.1 to ios 6.0.1 using itunes when update comleted itunes show a message Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care! pls help me pls
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>
About=>Carrier? -
We're sorry, we are unable to continue with your activation at this time.
iphone 3gsThat's almost always a symptom of a phone that was hacked to unlock it, and then updated or restored.
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Attempting to restore Iphone 3 to factory deafalut, to finish "unlocking" the Iphone 5.
Moving the phone from one cellular carrier to another (in this case Rogers to Bell in Canada).
Rogers "unlocked" the phone on their end for $50.00, sent an email to Apple requesting serial # to be released from their network, and to provide "unlocked" status.
Next step was to restore phone to "factory default" in I tunes, and wait for phone to reset and show "unlocked" status.
Upon phone resetting in Itunes, after the "factory default", received the following error message"
"we are sorry, we are unable to unable to continue with activation at this time Please try again, or contact customer service".
I contacted Apple customer service whom confirmed that the phone is showing as "unlocked" in their system.
New carrier that I am attempting to hook phone up states that the phone is still locked.
What is the solution or workaround?Hello mzpartia,
I found an article from Apple that specifically outlines how to try and troubleshoot this issue. It's called iPhone: Troubleshooting activation issues found here: http://support.apple.com/kb/ts3424.
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
Take care,
Sterling -
Why is this happenning all I can do on my phone is make emergency calls?!?!
Hi casey927,
If you are having issues activating your iPhone, you may find the following article helpful:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Regards,
- Brenden -
i keep getting this massage when i am activating my i phone 5,16GB, IOs 8 "We're sorry, we are unable to continue with your activation at this time"
mathi,
i keep getting this massage when i am activating my i phone 5,16GB, IOs 8 "We're sorry, we are unable to continue with your activation at this time"
I have seen this message after upgrading both the iPhone 5S and the iPad 3, when upgrading using a USB connection to iTunes. Is that, what you have been doing?
In that case disconnect your iPhone, start the setup on the iPhone and connect it again to your Mac restore your data. -
i keep getting "we're sorry we are unable to continue with your activation at this time" after updating to 6.1.2 although that i never gailbroken the device and my Host file is clean and i did many upgrades before without a single issue?
and here is below a copy from the output of pinging gs.apple.com
Pinging gs.apple.com.akadns.net [17.171.36.30] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
i don't have a single issue with the firewall or antivirus or internet connection.
please help me.do you think what are say is logic???? i have no problem with the government to block the access only for me while all the other can activate it and works fine!!!!!
i have two iphones & ipod & ipad everything is working fine except this one....
please i need an expert to solve APPLE issue. -
I tried to restore my iphone last night but it show this massage we're sorry we are unable to continue with your activation at this time on my itunes. As i wanted to get back all my apps and info to the iphone, but no i couldnt, because of this massege. is there anything tht i can do?
Hey algouhi!
Here is an article that can help you troubleshoot this issue with iPhone activation:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
HT4623 Hello Management, Whenever i try to upgrade my Iphone it Brings this massage "We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.
You are not talking to management here. No one here is an employee or representative of Apple. We are all users and this is a user to user forum.
The message you describe is usually presented when a phone that has previously been jailbroken, hacked or otherwise been altered in an unauthorized manner. If this applies to your phone you will have to find help elsewhere. The terms of use of this forum prohibit discussion of unauthorized altered devices. -
when i try to activate itunes on my iphone it continues to say "We're sorry, we are unable to continue with your activation at this time." and now my phone has stuck. what happened?
Hello mzpartia,
I found an article from Apple that specifically outlines how to try and troubleshoot this issue. It's called iPhone: Troubleshooting activation issues found here: http://support.apple.com/kb/ts3424.
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
Take care,
Sterling -
when i connect my iphone 3Gs to itunes in my computer they say, they have an update for my iphone ios 5 to ios 6.1, this is the message that apear in my itunes, We're sorry, we are unable to continue with your activation at this time.Ask your question. what should i do for now for iphone didnt activate of itunes?
Ask the person who owns the iPhone.
Which version of Cydia appears on the iPhone - the one
with the black and white icon or a different one?
If it was jailbroken, contact the developers of the jailbreak.
Not all jailbreaks can be completely removed.
Google may provide some direction. -
what I can do? I try to update my iphone 4 and I get this message on my computer itunes: Sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.
Contact your Carrier...
Also see this discussion.
https://discussions.apple.com/message/21189708 -
i can try to active my iphone 3gs but this massage displayed "We're sorry, we are unable to continue with your activation at this time" what can i do for it?
That's almost always because the phone was hacked to illegally unlock it.
-
i have restore my ipone, but after that when i restart it and after selecting language and country. when i conntect to itunes, it display this message. We're sorry, we are unable to continue with your activation at this timre
Hello mzpartia,
I found an article from Apple that specifically outlines how to try and troubleshoot this issue. It's called iPhone: Troubleshooting activation issues found here: http://support.apple.com/kb/ts3424.
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
Take care,
Sterling -
what i will do ?when i tunes talde me We're sorry, we are unable to continue with your activation at this time
That's almost always because the phone was jailbroken r hacked to unlock it.
Discussing jailbroken / hacked phones is forbidden by the terms of service. You'll have to find an answer elsewhere or buy a new phone.
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