HT201210 I'm stuck! I'm trying to restore my IPad

I'm trying to restore my Ipad because it's disabled due to entering the incorrect passcode too many times. I've tried restoring it through my iTunes account and I get an error saying "the device cannot be found". What should I do???

http://support.apple.com/kb/ht4097

Similar Messages

  • Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"

    Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
    I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
    This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
    What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
    Everything was supposed to be backed up and restored after the update!
    Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
    Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
    Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
    Apple, you have no idea the level of stress you have created today.....

    Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
    ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
    I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!

  • I am trying to restore my ipad mini it gets to so far then says device not found even though it is on itunes

    trying to restore my ipad mini it gets to itunes so far then says can not find device

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?

    I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?

    Forgotten passcode or device disabled after entering incorrect passcode

  • HT4623 I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

    I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

    I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

  • When trying to restore my iPad (2?) it turns back on, also I have forgotten my password which is also stopping me from restoring it.

    Okay so the battery on my iPad doesn't work, I'm not sure why but my iPad only works when it is on the charger, I have left it on the charger all day but it still stays at 1% battery. Also I'm in a bit of a pickle as I have also forgotten my password (For the iPad) and I am currently trying to restore the iPad. I have tried restoring it and it has the symbol saying "Connect to itunes" while being on iTunes and restoring/updating the software in my iPad my iPad turns back on, and then iTunes requests the password for the iPad (which i have forgotten) and it is unable to complete the update. So yes I'm not sure why the battery doesn't work, it may have been a charging problem? idk and I also have tried all the passwords I would know. I ended up locking my iPad out for 600 hours ish. Also before I had the sudden urge to use my iPad it had been unused fpr about 2-3 months. I'm unsure of the operating system, I suspect it is iOS.6.1? or earlier.
    Also I have a new PC so I haven't backed it up before or synced it on the new PC, I don't really mind losing and data.

    Not sure if this also helps but I think my iPad is iPad 3, I have the small charging outlet.

  • TS3694 What does it mean when I get error message 3194 while trying to restore my ipad?

    What does it mean if I receive an error message 3194 while trying to restore my ipad?
    I received this message after connecting my ipad to itunes.  There is a display of a cord connecting to itunes which is initially why I was alerted to connect my ipad to my itunes account on my laptop.
    Any help is appreciated.

    Turn of any firewall or antivirus software.

  • HT201274 I am trying to restore my ipad, my girls forgot passcode and when I hookup to itunes nothing comes up because I don't have any itunes on ipad, what can I do

    In case this doesn't show up....I am trying to restore my ipad due to the fact my girls forgot passcode....when I hook up to PC and try to incorporate itunes, it will not come up maybe because I have no itunes on my ipad...can anyone give me any suggestions, as of now I have disabled the ipad trying for a passcode...

    You do have iTunes on the iPad. You need to have iTunes on the PC because you need to restore it now.
    You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
    Try this ..... You will have to use recovery mode
    http://support.apple.com/kb/ht4097

  • HT201263 i have tried to restore my iPad from my computer, but it stops ones it gets to the stage where it is updating the firmware. Any suggestion to fix this,?

    i have tried to restore my iPad from my computer, but it stops ones it gets to the stage where it is updating the firmware. It will then display " there was an unknown error.....Any suggestion to fix this,?

    Temporarily disable antivirus and firewall on computer.

  • Trying to restore disabled iPad

    Trying to restore disabled iPad - software update will take 4 hours!!

    Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
    http://support.apple.com/kb/HT1808
    Note: You may have to repeat the above a few times.

  • TS4036 I tried to restore my iPad from the cloud backup but the iCloud returned the following message 'no backup available'? This after happened after I created the backup today and the same was confirmed at the Apple Store attendant

    I tried to restore my iPad from the cloud backup but the iCloud returned the following message 'no backup available'? This after happened after I created the backup today and the same was confirmed at the Apple Store attendant

    Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
    ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
    I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!

  • HT1414 when trying to restore my ipad gen 1 it hangs on "Verifying ipad restore with Apple" then returns an error 1602

    I have tried to restore my ipad gen 1. When it gets to the Verigying ipad restore with Apple" it seems to hang then returns the error 1602. I have the black screen on my ipad so cannot get to the shut down bar. The ipad has not been tampered with or jail broken. it suddenly would only show the apple symbol for 5 or so seconds then go to a blank screen and then 30 or so seconds later show the apple symbol again. This only happens when plugged into its factory charger.

    Have you tried the troubleshooting on this page : http://support.apple.com/kb/TS3694#error1603 ?

  • TS3694 error code 3194 when trying to restore my ipad?

    error code 3194 when trying to restore my ipad?

    Hey bfcjamie,
    Thanks for the question. Error 3194 usually occurs when iTunes is unable to communicate with the update-and-restore server. The following articles may help to resolve your issue:
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    http://support.apple.com/kb/TS4451
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    1. Install the latest version of iTunes.
    2. Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
    3. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    4. Try to restore from another known-good computer and network.
    5. If the errors persist on another computer, the device may need service.
    Thanks,
    Matt M.

  • When trying to restore my ipad, itunes says that the software is corrupt

    when trying to restore my ipad, itunes says that the software is corrupt

    Check to see if Share My Location has been turned off. If it has, enable it, then try to turn off Find my iPhone again. It worked for my iPhone 6 on IOS 8.2

  • I am trying to restore my ipad, it gets about 1/3 of the way and freezes... I was up periodically through the night checking it and gave up.. Trying it again today and same thing..Help!

    I am trying to restore my ipad, it gets about 1/3 of the way and freezes..I tried twice yesterday and now today and again the same thing?! HELP!

    If you are using Windows, disable any firewall and antivirus software temporarily while you try again.

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