HT201210 I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found. How can I resolve this?

I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found. How can I resolve this?

iOS: Unable to update or restore

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I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone becaus the backup was corrupt or not compatible with the iPhone"

I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone"

Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup".

TS4002 When trying to access i message on my iPhone 4s an error message pops up; "Check your network connection or try again later" how can i fix this?

When trying to access imessage on my iPhone 4s an error message pops up; "Check your network connection or try again later" how can i fix this? This became a problem after i updated the latest software update and i can't seem to fix it.

Hi annmariefromuky,
If you are having issues accessing iMessage, you may find the following article helpful:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Regards,
- Brenden

HT1222 We were able to update iPhones but get an error message when trying update our iPad. Ay suggestions?

We were able to update iPhones but get an error message when trying update our iPad. Ay suggestions?

What iOS are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

When syncing my iphone 6 plus, i now get an error that reads, "IP address conflicts with another system or network." How can i eliminate this error permanently? Thank you in advance!

when syncing my iphone 6 plus, i now get an error that reads, "IP address conflicts with another system or network." How can i eliminate this error permanently? Thank you in advance!
This never happened before, however the last couple of months it comes up every time I plug my USB from PC to iphone.

HyperNova Software,
Thank you so much. Because I am very computer illiterate, could you help me on how to get started? I don't have the slightest on where to get started, the steps to follow, etc.
Can't thank you enough for your help!

I am trying to sync my 160gb, but get an error message "the ipod cannot be synced. a duplicate file name was specified. it only syncs a small % of music. any clues?

i am trying to sync my 160gb, but get an error message "the ipod cannot be synced. a duplicate file name was specified. it only syncs a small % of music. any clues?

Hmm. It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
If necessary, post the resultings numbers and we can verify what the next steps to take.
B-rock

I had iTunes installed on my windows desktop computer and it suddently disappeared. I tried to reinstall it but get an error message and it won't reinstall

I had iTunes installed on my windows desktop computer and it suddently disappeared. I tried to reinstall it but get an error message and it won't reinstall

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

HT1414 Iphone 3G restarts right in the middle of restore so I keep getting unknown error message.

Hey everyone, I have an old school Iphone 3G, it restarts itself right in the middle of a restoration so I keep getting unknown error message. I don't know why but no matter what usb port I plug it into, the white bar underneat the Apple logo on the iphone will get right close to the end but then like I stated earlier the phone restarts randomly, so it won't let me restore the product because it keeps getting reset by itself.
please help me

Thanks for helping out, but I already tried these steps.
I even tried this on a iMac with similar results. The only difference was that the errorcode was called 2001 instead of 21.
Today I took the phone to www.iphoneambulancen.dk. A guy (in Aarhus, Denmark) that specializes in iPhone repairs. I figured, that given his occupation he'd seen most errorcdes. Two hours later, he called me back, and told me that he had replaced the battery.
So, it turns out that a broken battery can cause this behaviour.
But thanks again

TS1398 I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?

I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?

you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.

When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out. Any ideas how to fix this?

When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out. Any ideas how to fix this?

This is asked and answered many time each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again.

When i restor my iphone i get an error message what can i do

when i restore my iphone i get an error message 1601?
my phone has froze and i cannot connect it to itunes, windows keeps saying i need to install the software but then it ask for a disk to do this. I dont have one and i cannot use my phone as it is stuck with the itunes and usb lead on the screen.
Please help?

In the course of your troubleshooting to date, have you worked through the 1601 (and related) sections of the following document, tanya?
iTunes: Specific update-and-restore error messages and advanced troubleshooting

HT201263 when i'm trying to restore the ipod its showing that "an error is occurred can't restore the ipod". How can i resolve this problem

My Ipod disabled when i'm trying to restore that, its showing as "an error is occurred can't restore the ipod". How can i resolve this problem

Are you sure that that was the complete wording of the error message? Usually an error number or other information is also included.
Naren S wrote:
ya...

HT1711 I backed up my iphone5 in the morning and later again on the same day, in the afternoon. I then restored an older backup from the morning. Now all my music files refuse to play even though they still appear on iphone. How can I resolve this?

I backed up my iphone5 in the morning and later again on the same day, in the afternoon. I then restored an older backup from the morning. Now all my music files refuse to play even though they still appear on iphone. How can I resolve this?

Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.)

HT1766 I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work

I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.

If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades.

I have an iphone 4s and i over purchased by $15 from the appstore. in other words, i owe the appstore $15 . however, when i made a deposit of $20 into my card and tried to pay the appstore it says my payment method was declined. how can i fix this?

i have an iphone 4s and i over purchased by $15 from the appstore. in other words, i owe the appstore $15 . however, when i made a deposit of $20 into my card and tried to pay the appstore it says my payment method was declined. how can i fix this?

Device Manager which is in Control Panels
I strongly recommend AIDA64 to show everything, temps, fans, chips, drivers and versions
http://www.aida64.com/ Windows has better tools to show you every service and knick and cranny
https://discussions.apple.com/thread/2769294
http://realitypod.com/category/hacks-and-cracks/mac-hacks-and-cracks/
MacBook definitely uses Cirrus - probably iMac

HT201210 I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found. How can I resolve this?

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