HT201210 i tried restoring my iphone and its saying that we are unable to continue with your activation. what do i do?
i tried restoring my iphone and its saying that we are unable to continue with your activation. what do i do?
This typically indicates a hacked/jailbroken/unofficially unlocked iphone.
Similar Messages
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I keep getting this massage when ever i try to activate my iphone 4
"We're sorry, we are unable to continue with your activation at this time."
any help please??Put your phone in DFU Mode
Hold down the Power & Home button at the same time
phone will shut down when u see the apple logo
let go the power button but keep holding down the Home button it will put it into DFU mode and itunes will force the Restore -
please HELP!! after restore found this error,, We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care???
"We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Could Not Be Completed?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, you need to get a sim card from the carrier the phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked. -
We're sorry, we are unable to continue with your activation at this time.
iphone 3gsThat's almost always a symptom of a phone that was hacked to unlock it, and then updated or restored.
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Attempting to restore Iphone 3 to factory deafalut, to finish "unlocking" the Iphone 5.
Moving the phone from one cellular carrier to another (in this case Rogers to Bell in Canada).
Rogers "unlocked" the phone on their end for $50.00, sent an email to Apple requesting serial # to be released from their network, and to provide "unlocked" status.
Next step was to restore phone to "factory default" in I tunes, and wait for phone to reset and show "unlocked" status.
Upon phone resetting in Itunes, after the "factory default", received the following error message"
"we are sorry, we are unable to unable to continue with activation at this time Please try again, or contact customer service".
I contacted Apple customer service whom confirmed that the phone is showing as "unlocked" in their system.
New carrier that I am attempting to hook phone up states that the phone is still locked.
What is the solution or workaround?Hello mzpartia,
I found an article from Apple that specifically outlines how to try and troubleshoot this issue. It's called iPhone: Troubleshooting activation issues found here: http://support.apple.com/kb/ts3424.
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
Take care,
Sterling -
My iPhone will not restore the process starts and then a message pops up saying 'we are unable to continue with your activation at the time' I have tried a few times now and the same. What can I do ? As I can't use iPhone at all now!!
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
im trying to restore my iphone with itunes and it gives me this error "We're sorry, we are unable to continue with your activation at this time."
This is usually a symptom that the phone was hacked/jailbroken. Was it?
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restored my iphone 5c and now cant activate it. tried to use wifi and i tunes but both things give me the same : We're sorry, we are unable to continue with your activation at this time. pls hep !
Was your phone jailbroken/hacked?
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Assist to help on my iphone when trying to restore and update. Is state "We're sorry, we are unable to continue with your activation at this time". How am i going to restore back? As my iphone unable to use now.
Which version of the app Cydia are you using?
Has your iPhone been jailbroken? -
I unlcked my iPhone via Telenor like 1 hour ago, and it says i have to restore the phone thru iTunes, when i try to do that and are wrtiting my pin.code after its done, i get this msg. we're sorry we are unable to continue with your activation at this time.
I just have to try again later or what?KiltedTim
Sorry but i have seen your reply in this same issue in a lot of thread by keep saying this is jailbreaking or unlocking problem,
but this issue happen on Factory Unlock Phone and even iTouch and iPad...
So i don't think u actually are helping by keep saying same thing again n again, while the problem could be from another thing...
Here we got 1 succesful user that experienced same issue but managed to fix it :
https://discussions.apple.com/thread/3928478 -
I tried to restore my iphone last night but it show this massage we're sorry we are unable to continue with your activation at this time on my itunes. As i wanted to get back all my apps and info to the iphone, but no i couldnt, because of this massege. is there anything tht i can do?
Hey algouhi!
Here is an article that can help you troubleshoot this issue with iPhone activation:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I tried to restore, update and back up my ipod touch. once it said it was successful i clicked on the label of my ipod in itunes and it had written, "we're sorry, we are unable to continue with your activation at this time." now whenever i click on the label it just says that and on my ipod it tells me to plug into itunes when it already is. i didnt update restore or back it up with the latest version, so i downloaded the latest version, how do i start the process again so my ipod works!! help this is gay !!
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea. -
Trying to sync an old iPhone to iTunes and error message in iTunes appears: "We are sorry, we are unable to continue with your activation at this time" so unable to sync.
How long has this been going on?
If more than 48 hours, then try a different computer. -
i tried to restore wont work it says (We're sorry, we are unable to continue with your activation at this time.) please help i have take it to school tommorrow to a friend i have 6 hours help FAST
plus the iphone isnt mineDiscussing jailbroken iPhones is against the T&C of use of this forum. We need to stop here itself.
Bye. -
I tried to update my iPhone 3GS with iOS, data was restored but on continue with activation in the iTunes stores, it is replying "We're sorry, we are unable to continue with your activation at this time." what could be the reason?
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea.
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