HT201210 i tried to update my iphone and once it said that it was completed with the update it went black and then the "connect to itunes" symbol popped up. I tried to shut my phone off and turn back on, but nothing
i tried to update my iphone and now it states to plug into itunes
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem
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Buzz! Thank you for playing!
Discussing jailbroken devices is forbidden here by the Terms of Service.
You can not get help here. -
I recently downloaded a tv show from itunes and my ipd said that i need wifi to watch it. How do i download it so i can watch it with out wifi?
I think the issue may be that these TV shows are in HD. Would that keep them from playing?
Yes. Sounds like you are trying to sync the HD version of the TV Episode. You should try to download the Standard Definition copy instead and sync that to your device as HD content is not compatible with the Nano. See here for more information:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available. You should be able to download the SD version now from under this same page.
B-rock -
I have an Iphone 5s and it says i have a Software update. However, it will not update. I have rebooted my phone and it hasn't helped. Any suggestions?
Hello bdollbarnes,
Thank you for the details of the issue you are experiencing when trying to update your iPhone. I recommend the following steps:
Download takes a long time, or you can't reach update server
iOS updates require a persistent Internet connection, and the time it takes to download the update will vary according to the size of the update and your Internet speed. You can use your device normally while downloading the iOS update, and iOS will notify you when you can install the update. To improve the speed of the download, avoid downloading other content.
If you get a message that "an error occurred downloading iOS," try again later. If the issue persists, try updating your device in another network or use iTunes to update your device. Learn more about iOS updates.
Resolve issues with an over-the-air iOS update
http://support.apple.com/kb/TS4431
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I tried to update my iphone 4 apps, but it said the password i was entering was wrong - it wasn't. I reset my password anyway on my computer and then tried again. It still said my password was wrong and said I could update my apps on the apple store (I haven't had any luck doing this). I just want my phone to recognise my password and not keep telling me that it is wrong when it isn't!
Apps bought using one AppleID cannot be changed. They are forever tied to that AppleID. You can change the email associated with the AppleID but not the AppleID itsellf.
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how do i sync it with the compter without deleting all data?
The first thing you can do is transfer your iTunes purchases from your iPod Touch to your PC. To do this, choose File -> Transfer Purchases in iTunes. You should authorize your new PC before doing this by clicking the Store drop down menu and selecting Authorize this Computer. Then enter in your Apple ID/iTunes Store account credentials.
For all other content that was not purchased from the iTunes store, see this older post from another forum member Zevoneer covering the different software available to assist you with this task.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
Finally, right->click on your iPod Touch under the Devices section in iTunes, and choose Backup. Then after erasing and syncing your iPod, restore from that back up. Or better yet, copy a backup from your old PC to your new one if at all possible. Here is more information on backing up and restoring your iPod . Doing so will restore all of your App data.
http://support.apple.com/kb/ht1414
B-rock -
I want to update my Iphone's OS. I am worried that I may lose all my "Stuff". If I choose to udate through Itunes is all my "Stuff" saved.
That's exactly how it's supposed to work. You can only sync with one (1) iTunes library at a time. Syncing with a different one requires erasing the media and re-syncing.
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Update Unavailable with This Apple ID. This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept it and the other iWork/iLife applications into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
(116722) -
i cannot find music, photos or documents after migrating from pc to new imac. both computers said transfer was successful but i cannot find anything. where is it?
It went to a new user Account.
Go to: Apple > System Preferences > Users & Groups to see the new Account.
For more info, see > About Windows Migration Assistant
Notes
This process will create a new user account on your Mac that contains the data migrated from the Windows PC. It will not merge the information with any existing user accounts on your Mac.
This article only applies to migrating from a Windows-based PC to a Mac. For assistance with performing a migration from one Mac to another, please see How to use Migration Assistant to transfer files from another Mac.
Windows-specific file types, such as .exe files, are not transferred.
You will need to enter your password when you first use an account, such as when you use your transferred email account in the Mail application for the first time. -
How can I contact customer service because my registration number according to Adobe cannot be upgraded; and Adobe's message to me said that I was registered for CS4; I am currently registered for CS5. Is there no way to contact customer service via email or phone re this problem?
Problems with registration you can contact our support team at Contact Customer Care. Please make sure you are signed in and selecting the proper selections from the pull down. If you continue to not be able to contact our support team then I would strongly recommend the use of a different web browser, computer, smart phone, or tablet.
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just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.
Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.
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I lost the ability to use wifi after the 8.02 update. Is there a way to fix this? I've already tried resetting network. Turned the phone off and on. Nothing is working and now I have to run on just data.
csdwarf,
So sorry to hear about the trouble with Wi-Fi! Let's get that working the way it should. Could you provide us some more details regarding where this breakdown occurs? Are you having trouble with turning Wi-Fi on or connecting to your Wi-Fi? Are other devices connecting to your Wi-Fi without issue?
BrianP_VZW
Follow Us on Twitter @VZWSupport -
My problem - when syncing and error messages comes up: iTunes could not sync calendars to the iPhone because an error occurred while margin data." I've tried turning the phone off and back on, & tried both USB ports but get the same thing. What can I do next since it doesn't give me even one clue as to what the error would be?
Before I started to resync calendars one by one as suggested in the troubleshooting article, I remembered something that came up in a sync when I first attempted : a 'which one do you want to keep' message about a repeating calendar event, which came up with three options, one from Calendar, and two from iCal on the phone. I deleted that event, then went through the calendar resync one by one, and all seems OK now.
In Music there is a way to find 'ghost' items that show up as grayed-out on the menus, so that you can try to reassociate or delete them. It would be nice to have a similar way to work with Calendar!
Thanks for pointing me to the right article. -
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