HT201210 I tried to update my sons ipod. It has the itunes logo with the usb port on the screen. If I restore I will loose all his games and music. Is this my only option??? Help !!
I tried to update my sons ipod. It has the itunes logo with a usb port on the screen. If I restore it I will loose all his games and music. Is there any way around this?? Please Help??
Yes, that is your only option.Yes. You have to restore.
Try the following if you have difficulty restoring.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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anybody here?
http://support.apple.com/kb/ht1808
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?
Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.
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i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on, i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on
Did you try to connect in recovery mode to your computer, explained in this article?
iOS: Unable to update or restore -
i tried updating my iphone to new IOS software on a power book G4 and now it says it cannot restore it, i will loose all my data and media files. What can I do?
You cannot sync an iPhone to an old obsolete PPC G4.
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Tried to upgrading ipad 1 from itunes and l guess it did not complete the process because all I have showing on the ipad is the itunes logo with the usb cable. When l try to connect it to my system, it resquest that a driver be used to install the device. Please help! How do I restore?
Restoration is relatively simplistic. Here's whatcha do. Plug your ipad in, open itunes, now if itunes doesn't recognize it then you may have a problem, anywho, click on the ipad in the devices interface and go to the info tab, click restore, and it'll be just like it was when it left the factory. To get you data back, it should ask if you would like to use a backup, just select the backup you want and you'll be good to go. That is if you regularly backed up your iPad.
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What could be wrong with my iMac? When switched on the screen displays the apple logo with a busy bar at the bottom of the screen. This displays the progress of the computer trying to do something. To fill the bar takes about 30 mins and then switches off
Which OS X is installed?
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I was updating my iPad air and in the middle of update it suddently cannot reconnect to my computer and it has the iTunes logo with a plug picture on a black screen, PLEASE HELP!!!! I did try steps from http://support.apple.com/kb/HT1808?viewlocale=en_US - IT DOES'N WORK!
Yes, that is your only option.Yes. You have to restore.
Try the following if you have difficulty restoring.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
Why did i loose all my apps and music from my phone when i updated it?
WHY did i loose all my apps and music from my phonewhen i updated it?
Without knowing all of the information we can only guess .... And my guess would be that you did not have the apps selected to sync from iTunes on your computer. If the apps are in iTunes on you computer, select them to sync and sync again.
Connect the iPad and sync again - if you auto sync. Then after the iPad syncs the first time - leave it connected to the computer and select the iPad from the left sidebar under the devices heading. Click on the Apps Tab in iTunes. Select each app (click on the boxes next to the names), then click on the Apply button in the lower right corner of iTunes. Make sure that the Sync Apps heading is checked as well.
If the apps are not in your iTunes library - if you had never transferred the purchases - you will have to download them again via the purchased tab in the App Store on your iPad. Make sure that you use the same ID to redownload the apps that you used to buy them with. -
I plugged my Ipad3 in order to update the software to version 6.1 but I got an error message and my Ipad is locked now, it's showing the Itunes logo with USB cable on the screen. What should I do now?
You will probably need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
I am in the process of updating my IOS and my phone screen is showing a picture of the itunes symbol with a USB cord. I can't get the phone to turn back on. What do I do? Help!!
Your device is in recovery mode. Connect the device to iTunes and the computer and follow the instructions in this support document. http://support.apple.com/kb/HT1808
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My Iphone 5 suddenly turned off and there is only the Itunes logo with the usb image and arrow key. I've now connected to Itunes but it doesn't work
Have a look through this Doc
http://support.apple.com/kb/TS3281 -
was doing the latest os update on my iphone 4 the update was interuptedby a bad internet connection and now the screen is stuck on an image of the itunes logo with a pic of the usb cord and an arrow in between HELP!!!n
or you can try this
http://www.iclarified.com/entry/index.php?enid=1034 -
HT4623 i updated my iphone but my screen now displays the itunes logo with the usb cable
i updated my iphone but my screen now displays the itunes logo with the usb cable
Recent photos may be in your Photo Stream or in your iCloud backup if you chose to enable those backups.
If you were only backing up through iTunes and didn't complete a backup recently, then your photos are gone.
~Lyssa
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