HT201210 I tried to update my sons ipod.  It has the itunes logo with the usb port on the screen.  If I restore I will loose all his games and music.  Is this my only option???  Help !!

I tried to update my sons ipod.  It has the itunes logo with a usb port on the screen.  If I restore it I will loose all his games and music.  Is there any way around this??  Please Help??

Yes, that is your only option.Yes.  You have to restore.
Try the following if you have difficulty restoring.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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