HT201210 i tried updating my ipod and it told me to restore my ipod, i didnt know what that ment, i asumed it ment ugrade or update, so i tried restoring and it said there was an error, so because of this IOS page my ipod is stuffed

okay I'll tell you the whole story; okay, I had this "1" on my settings icon and in my updates, it said there was a new software, I read a bit about it, and it said I needed 50% and needed Internet connection, so I turned on our "wifi" box. it said I can install so I pressed it. and then the Apple logo came up in the middle of the black screen with a loading line below it. so I left it for about 1 hour or so, and came back and it was half way, so I left it again of the same amount of time, and when I came back it had the computer side of the white cord that you get with your IPod and an arrow pointing towards the ITunes Icon, so I guessed that I had to go to ITunes so I did, and it told me to restore my iPod, I didn't know what that meant so I clicked Restore and Update, and up the top of the screen it said it was "extracting" and then a alert came saying there was an error, so I I clicked "ok" and then my IPod went to a black screen and the Apple Logo appeared in the middle of the screen again, I left it for 1 hour and came back it hadn't changed, so I left it over night on charge and in the morning it hadn't hanged, so I took it off charged for the rest of the day, and it said it needed charge, so the black screen and the apple logo must have taken away charge, so as soon as I plugged it into the computer again, it went back to the black screen with the apple logo, so now it wont even let my reset my iPod, so now I have to see if it is fixable, if it is not I blame the instructions IOS resolving thingy, and get a new iPod or spend a lot of money fixing it, I would trade it, but I doubt my folks would let me, so thanks a lot, if you know any way of fixing my iPod please "please" PLEASE! help me, it would be greatly appreciated, if I don't get it working I may loose friends, because my iPod was for some of my best friends the only way I stay in contact with them. Thanks so much for reading.

Do you memeber the complete wording of the error message?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

I was in the middle of the new update and it said there was a error and now my ipod touch will not turn on or off or anything it is just a picture of the apple

I was in the middle of the new update and it said there was a error and now my ipod touch will not turn on or off or anything it is just a picture of the apple.
thank you
Kristy

Error 11 is a strange one...if you search the discussions for error 11 you will get a number of hits but none with a real resolution other than getting the iPod to restore, which you have done. And one person indicates this does not appear in the support data base...already found that out.
If you have restored, have a backup and can restore from that, you might try the update again, or wait for the next update whenever that comes out.
Not a very satisfactory answer but if it is working again...

I tried downloading the iOS8 to my iPod 5th generation and when it finished downloading it shut down completely and it said there was an error and no the iPod is in recovery mode. What can I do to restore it and update it? Please, I need help.

Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.

What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Tried to do warranty said there was an error tried to do a support ticket got an error.

Can I just not have the worst possible experiance doing a simple arranty echange. That would be great. The support ticket error is: An error was encountered during knowledge base search. What the **bleep**, I am trying to add a ticket and coule care less about some knowledge base **bleep**. The warranty said the warrant y was not good because it's oem. It's not I bought it from newegg with a 4 year warrantly less than two years ago.

Thanks for the call. I replied to your email with the image and it said I have a poor MTA and bounced it. Why would you use such a unreliable spam filter? Everyone knows MTA is BS. I send hundreds of emails and get them all day everyday and have never sent spam. Reverse dns and proper records are set! There is no reason for a poor anything, my email is clean as a whistle. So much trouble just send back a drive that died the first day I tried to use it. Please hire a better customer service manager so people can get decent help when your products fail. Fix your support desk to work, get rid of MTA filters on your email, it's not 1999. And let people do a warranty in your system without jumping through 500 hoops. Right now your support and customer service is horrible. I also have no way to contact you now other than posting on this forum. Awesome!

I was trying to open a project in adobe flash pro cc and it said there was an error opening the project. I have tried multiple times with no success, however all my other projects open and work fine

I tried multiple times, but still couldn't open my project. All my other projects open and work fine. Please help, it is important.

You will most likely get better help in Flash Professional
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

I just bought an ipad and when I tried to update itunes ios and I pluged the ipad into my computer and opened itunes. It started to install and then said there was an error, now my ipad has a screen the has the usb cable and the itunes logo on the front

I can't open my ipad now. It is stuck with the picture of the usb cord and the itunes logo on the front.

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

I could not open my camera raw files from canon mark iii with my photoshop CS5. Tried to update Camera raw 6.7 but failed to install. Message said 'There was an error downloading this update. Please quit and try again later'. How could I open Raw files ?

I could not open my camera raw files from canon mark iii with my photoshop CS5. Tried to update Camera raw 6.7 but failed to install. Message said 'There was an error downloading this update. Please quit and try again later'. How could I open Raw files ?

Try installing it manually from:
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Regards,
Ashutosh

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help.

TS1717 I started the download for the itunes update, but before it completed, it said there was an error. I then went to open itunes, and the message came up that it was not installed on my computer. Did I lose everything?

I started the download for the itunes update, but before it completed, it said there was an error. I then went to open itunes, and the message came up that itunes was not installed on my computer. Did I lose everything?

Hello llblake,
Fortunately, the process of installing or updating iTunes should not affect your library. The following articles can help with getting iTunes properly updated and stabilized.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

My iPod said that it needed to do an update but halfway thru it stopped and said there was an error and now it's stuck with the apple and an empty loading bar. Also it won't register with my computer. Help?

I plugged in my iPod and it needed an update. Before the update could complete it said there was an error and then closed the window. Now my iPod is stuck in the loading screen and won't register in iTunes. Please Help.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Can i get help with 2 songs that i downloaded on my itunes? it didnt download, said there was an error and then is stuck at PURCHASED.

can i get help with 2 songs that i downloaded on my itunes? it didnt download, said there was an error and then is stuck at PURCHASED.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not downloading properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

There is a file or directory that is crrupted and unreadable. There was an error in the iTunes Store. Please try again soon..

I am having trouble accessing my purchases and upgrades for apps.
One Error message is
Could not purchase. the File or directory is corrupted and unreadable. There was an error in the iTunes store. Please try again later.
another error message was
The app '_____' was not installed on the iPhone "____ iPhone" because you are not authorised for it on this computer.
To authorise this computer for itmes purchased from the iTunes Store choose Store>Authorise this computer.
Then This message appears
We could not complete your iTunes Store request. The file or directory is corrupted and unreadable. There was an error in the iTunes Store. Please try again later.
This also came up last night while I had my iPad connected to the computer. Can someone please tell me what has happened and how I can fix it. I have already uninstalled and reinstalled iTunes.

Did you ever get an answer?

I went to back up my iPhone4 and it said there was an update. So I clicked on 'update and backup' (or something close to that.) It took FOREVER...way longer than usual. When it was done, it showed the power cord w/an arrow to iTunes. ***??

I went to back up my iPhone4 and it said there was an update. So I clicked on 'update and backup' (or something close to that.) It took FOREVER...way longer than usual. When it was done, it showed the power cord w/an arrow to iTunes. ***??? I restarted my computer and tried the whole process again and still...the power cord with an arrow to iTunes. And I know this means I have to go to Apple and get another phone and will lose anything that wasn't backed up. Anyone else have this happen or have a solution so I don't have to do a restore???

Reboot your computer.
Disable your antivirus and firewall.
Connect the phone to a USB port directly on your computer, not to a hub. If your computer is not a laptop and has ports on both front and back use a port on the back.
If iTunes does not recognize the phone when you connect it see: http://support.apple.com/kb/HT1808
If it STILL doesn't work open a command window and type:
netsh winsock reset
Then try again. (It seems that a recent Microsoft Windows update may have corrupted network settings; this restores them to the factory default).
BTW, was there an error number associated with the failed update?

I bought an iPhone from Ebay and it did not turn on so I looked on WinSCP and it said there was NO files PLEASE can someone send me iPhon 4 files!

I bought an iPhone from Ebay and it did not turn on so I looked on WinSCP and it said there was NO files PLEASE can someone send me iPhone 4 files!

No, no one can do that. You need to try restoring it:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

My iphone 4 was crushed on the road. Bought a 4 replacement tried to restore it in itunes to get my contact info and it said there was a problem with my phone and I should contact mean

My iphone 4 was crushed on the road. Bought a 4 replacement tried to restore it in itunes to get my contact info and it said there was a problem with my phone and I should contact apple store. What does that mean please?

Is the replacement exactly the same as the original ie same memory size & same version? If so it may require updating the OS software before trying to restore your stuff from the backup.

HT201210 i tried updating my ipod and it told me to restore my ipod, i didnt know what that ment, i asumed it ment ugrade or update, so i tried restoring and it said there was an error, so because of this IOS page my ipod is stuffed

Similar Messages

Maybe you are looking for