HT201210 IOS 7 Update failed, then could not restore

Update of I-pad unsuccessful, then a dozen restore attempts unsuccessful from 2 different PCs. Same error message each time: "Ipad could not be restored. An unknown error occurred (9).
I now own an I-Brick. Thanks for the "update" Apple.

This worked for me
Go to this site - http://www.ipswdownloader.com/. Enter your device, the model, and under the firmware menu, pick iOS 8.0. Then plug your phone into iTunes, and with the device window open, hold alt/option for Mac and shift for Windows while you click Restore. Next, select the .ipsw file you just downloaded, and wait while your phone wipes itself clean.
from there you can restore to this newer version and later you can restore the date from the backup

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Premier 9.0 Update failed. Could not apply the updates

I just did a reinstallation of Premier and made an update via Adobe update. I get this error. Update failed. Could not apply the updates. The error log can contain informtion to help you identify the problem. Then try to update again. Contact Customer Support if the problem persists.
The error log
Update Software for Premiere Elements 9.0.1
An error occurred while downloading this update. Cancel and try again later. Error: U43M1D207
I have tried several times but i can't solve it.
Does anyone know any tricks to love this
KR/
Joakim

Kimmey66
This question has been asked several times recently.
Do not bother with the issues of Premiere Elements 9.0 Help Menu/Update. Waste of energy. These updates involve only 9.0.1 and Camera Raw up to no more than 6.5. There is no more to be gotten after that.
The remedy is quick and easy.
Download and install the 9.0.1 Update from Adobe. You can do the download and install with Premiere Elements 9 closed.
If Windows
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
If Mac
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4930
If you need Camera Raw 6.5 Windows (See instructions for manual install)
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.5 update
If you need Camera Raw 6.5 Mac (See instructions for manual install)
Adobe - Photoshop Elements : For Macintosh : Camera Raw 6.5 update for Elements 9
Please let us know if that worked for you. Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

HELP! Firmware update failed. iPhone could not be restored Unknown 6

I wanted to upgrade my iPhone's firmware.
Plugin, backup, sync, etc, update downloaded and it began, extracting, preparing iphone, preparing software, then finally restoring iPhone.
IT NEVER FINISHES, I get an error code unknown 6, could not restore iphone.
I repeat, same thing every time.
I uninstall iTunes, even deleted my backup so everything is gone, reinstall, same thing
Created a new user account in windows so that it is forced to redownload the update, guess what, same thing.
Has anyone else encountered this problem and did they resolve it?
Thank you so much
Matt

I thought I should chime in even though some of the issues have been addressed.
I downloaded 2.0.1 yesterday evening. The download was relatively fast. The upgrade process began.
I am generally very finicky and always want to watch the progress meter. I have noticed that with Apple products (as Microsoft), the progress meter's generally mean nothing.
… Fast-forward about two hours. I come back to the computer and the upgrade is still doing its thing. It was stuck at the Restoring iPhone Software section. The iPhone became a brick the phone displayed the lovely connect to iTunes graphics.
I decided to kill the session and try again. iTunes began the upgrade yet again, but this time it stalled at the section right before Restoring iPhone Software.
I spent a good four hours working on this thing. I downloaded the latest iTunes hoping that would solve the problem. Again, no success. I also tried deleting the USB driver with no luck.
I went to sleep on the third attempt thinking it is taking its sweet time. I wake up at 3AM or so, and it is again, stuck on the last bar of Restoring iPhone Software meter.
It was at that point I decided to try something different. On a whim, I install iTunes on another computer. I plugged in the iPhone, downloaded the upgrade, and in about 30 minutes the upgrade completed successfully. I actually got a more consistent progress meter on the various updates. The iPhone restarted and iTunes recognized the phone instantly.
I plugged it back into my primary machine, which was giving me trouble, and everything is hunky dory.
*So, if you guys have been trying everything and are going insane, perform the upgrade on another machine.* It solved my problem and three other users’ issues that were having the same problem at work.

I am try to update my iphone 4 4.2.7 to be ios 5 but Itunes keep giving me a message that iphone could not restored. WhY???

I am try to update my iphone 4 4.2.7 to be ios 5 but Itunes keep giving me a message that iphone could not restored. WhY???

You have to delete the corrupt back-up so iTunes can at least back-up the current data on the iPhone and then restore it. Search these forums, there a several good posts on how to delete the corrupt back-up.

IOS 5: iTunes could not restore the iPhone "John's iPhone" because the backup session failed."

I've been battling to get my iPhone onto iOS 5 for 2 days, during which time my phone has been rendered unuseable, and is stuck on the set up menu. When I select "Restore from iTunes Backup," it tells me to connect to iTunes, so I do. I've tried to back it up 20 million times, and I think sometimes it failed, but other times the backup worked. But then, when I go to restore, I get the error message "iTunes could not restore the iPhone "John's iPhone" because the backup session failed.
So what do I do. My phone is unuseable and it doesn't seem like theres any solution.
Also, are you able to tell whether or not I've lost all of my data that is not my music/apps. Please tell me if you think I have.

Good luck. My iPod Touch did the same thing. I now have a very expensive paperweight that I'd like to stuff up someone's nose over at Apple. The "resolutions" offered by Apple don't do anything for me (they never do). There are a variety of resolutions that others have discovered but none of them have worked for me either. This is my second Touch and the second major malfunction that is probably unfixable. If I can't get this fixed and get my data restored I'll probably give this thing to my toddler to play Angry Birds and I'll go buy a device from a company that knows what their doing.
Do a search on Google (or whatever) with the error message and you should find some suggestions from others who've had this problem, some seem to have found solutions. If I find a fix that actually works I'll make a follow-up post.

HT201210 iphone could not restore. an unknow error occurred(2005) in the procces of updating my iphone 3g

i was trying to update my iphone 3g and it display iphone could not restore. an unknow error occurred(2005) in the procces of updating the ios. please i need your help to restore back my iphone 3g. please what can i do to restore it back?

Try to restore the device in DFU mode: http://theiphonewiki.com/wiki/DFU_Mode

I was trying to installed new ios update and suddenly my WIFI connection got desconnect. now I am trying to restore my Ipad2 but getting error saying "the Ipad could not restored, An unknown error accured (3194).

I was trying to installed new ios update and suddenly my WIFI connection got desconnect. now I am trying to restore my Ipad2 but getting error saying "the Ipad could not restored, An unknown error accured (3194)". so please help me out to resolve the same.

When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

I keep trying to update my iphone and i get a message saying iTunes could not restore my iPhone because the backup system failed

'm trying to sync/update my iPhone on my windows computer in iTunes and I keep getting and error message saying iTunes could not restore the iPhone because the backup session failed.

Disable your firewall/security software.
This is asked and answered everyday. Using the forum search bar on the right side of this page often will find an answer very quickly.

Last night i updated my iPad2 to IOS 7.0 But i could not locate Siri on my ipad? Is siri not available for Ipad2?

Last night i updated my iPad2 to IOS 7.0 But i could not locate Siri on my ipad? Is siri not available for Ipad2?

No, it's only on iPad 3 onwards - possibly because the iPad 2 doesn't have the noise cancellation hardware within it.

Decided to update Ipad Mini 2 on IOS 7.1. , After removing ITunes software writes, could not restore Ipad. An unknown error occurred (3004). Help please!

Decided to update Ipad Mini 2 on IOS 7.1. , After removing ITunes software writes, could not restore Ipad. An unknown error occurred (3004). Help please!
Ipad mini 2. update from ios 7.0.6 to ios 7.1

See if this troubleshooting page helps : http://support.apple.com/kb/ts4451

Could not restore iPhone after 7.1.2 update

As a number of other people have posted here, I've encountered some problems with the iOS 7.1.2 update on my iPhone. Unlike most of the others, I've tried a number of possible solutions before resorting to asking here, and I have details of my efforts to share. My experience with this problem over the past twenty-four hours suggests that the standard advice I'm seeing given is insufficient for those of us having this issue.
This started around 1 am EDT last night (this morning) when I did a standard sync of my 16 GB iPhone 4 in iTunes 11.2.2 in order to install a couple of newly updated apps. I will point out up front that it was not my intention to update to 7.1.2—I was still on iOS 7.1.1 and intended to remain there until I'd seen reports of others' experiences with the update. (I've been burned before by issues with an iOS update, and I tend to be cautious about them now, as it is a one-way trip.) In fact, my iTunes had not yet notified me of the 7.1.2 update; I knew of it from it having appeared as a notification on my phone itself.
At the end of the sync, however, iTunes told me that it could not install one of my updated apps because there was not enough space. I normally try to keep about 1 GB free, so this seemed odd, especially considering that I had not added anything sizeable since my last sync earlier in the day. I was surprised to see that iTunes reported only 300 MB free on my iPhone. The culprit appeared to be the opaque "Other" category, which had since the prior sync ballooned from less than 1.8 GB to nearly 2.5 GB for no apparent reason.
(Side note: Apple's insistence on not defining the contents of "Other" to users and not providing any reasonable means of cleaning it out continues to be an issue, which is compounded by its tendency to grow over time. Is it too much to ask that some housekeeping be enabled for this?)
I have in the past had fairly consistent luck with purging old, outdated data from "Other" by doing a full reset and restore on my iPhone, so I set out to do this. Unfortunately, iTunes downloaded and installed iOS 7.1.2 instead of the installed 7.1.1, and I had no opportunity to change that. I was annoyed by this—a system reset should not force an OS update—but I didn't expect any significant problem from it.
Once the reset completed, I got my first sign of real trouble: an error saying that my iPhone "could not be activated" and that I needed to call Apple. As it was roughly 2 am EDT by then, this was not an option at the time. After I accepted that error message, however, iTunes showed my phone with its correct name and information, and began the process of restoring the last backup (which had been made during that sync attempt an hour earlier). After several minutes, I got another error message saying that this backup could not be restored because it was "corrupt" or "incompatible".
I was, at this point, prepared to simply accept that I would have to redo everything, and so started setting things up in iTunes so that I could pack it up and go to bed. I soon discovered, to my dismay, that while iTunes gave no indication that anything was wrong with my phone at this point, the phone itself was stuck on the pre-activation screens, demanding to be connected to iTunes to complete activation. iTunes itself revealed no options I could readily locate for initiating activation manually, and if I proceeded through the setup screens on the iPhone for the option of restoring from a backup, I simply ended up back where I was before after several minutes, with the phone demanding it be connected and iTunes saying the backup couldn't be restored.
I gave up around 5 am EDT and went to bed. Later this morning I tried working with it some more. This time, I retrieved several of the last few days' mobile backups from my Time Machine backup (from ~/Library/Application Support/Mobile Sync/Backup, using Tri-Edre's Back-in-Time) and fed them into the phone, but each one returned the same "corrupt or incompatible" error. This included backups dating as far back as a week ago, prior to 7.1.2 becoming available.
At this point I tried running setup on the iPhone as a new device. Fortunately, all the key information is tied to my Apple ID, so it was suitably reactivated with my carrier, and it knew which apps, music tracks, videos, pictures, and books were to be synced to it, so I didn't have to manually re-add them all. But it of course does not have any previous settings or local data stored, and my 178 apps that had been meticulously arranged into folders were now spread across 12 pages in alphabetical order. I'm still slowly going through everything to reset those missing settings and folder structure.
Ultimately, I haven't lost anything of real importance besides time. Besides my iTunes backups, all my "real" data is kept in apps that sync with their OS X counterparts in some form (like Evernote and Dropbox). I had recently downloaded photos, so I have not lost any of those either, though since I don't save them to iCloud (for several reasons), those which I had retained on the phone in Albums are no longer there and will need to be re-collected and synced. Primarily, the only things that appear to be irretrievably lost are my call and SMS logs (iMessage history is still in OS X Messages, and voice mails are stored by my carrier), and saved data from games that don't link to Game Center. Not a big loss, to be sure—I'm still weighing whether it's worth paying the $50 to register iBackup Viewer Pro, which appears to be the only tool which claims to be able to extract data from encrypted iOS backups, in order to restore that data to the iPhone.
My purpose in posting this, then, is not to ask for solutions to get my phone useable again—I already have that—but rather two other things. First, I wanted to present as much detail as I could about this issue to the community, since the other threads I've found here asking about this problem have yet to get past the initial "reset and restore from backup" advice, and my experience indicates that this isn't necessarily going to help, but resetting and setting up as a new device, then resyncing with your Apple ID/iCloud/iTunes can at least make the device functional again. I'll also point out that unless you encrypt your backups (which I do, because, well, duh), there are several utilities available, some of which are completely free, that can extract your data from your backups. Some of them even claim to be able to return that data directly back to the device. Given that this "corrupt or incompatible" error appears to not be stating the situation accurately, it's likely that your data is still intact in your backup despite the error message—iTunes just can't restore it directly to the device. (If you do encrypt your backups, the only utility I've found that claims it can extract anything from them is the aforementioned $50 iBackup Viewer Pro.)
Second, I want to find out where this problem comes from: I had at first assumed that the "incompatible" message came from having a later version of iOS on the phone than had been present on the backups (though the official line has always been that while you could not restore a backup to an older iOS, there shouldn't be an issue with restoring to a newer one), but what I've seen on this forum indicates that this seems to be a problem in 7.1.2 itself being unable, in at least some cases, to accept backups from a previous iOS. Is this a viable hypothesis, or is there another factor at work here? If it is something specific to 7.1.2, is fixing it a priority?

Pardon me for a moment while I (politely) rant in your general direction...
This type of response is not just unhelpful—it is the antithesis of helpful.
This is a support forum. Its purpose is helping to resolve people's problems. Sometimes those problems are going to require long explanations or lots of information. That either comes out in the original post or over the course of several back-and-forth replies; the former produces long posts but takes less time overall than the latter.
If you don't have the patience to read through a long post, then just move on. Posting a "too long, didn't read" comment adds nothing beneficial to anyone. All it does is reveal that the person who made that comment thinks it's important to tell everyone that their attention span is too short for anything longer than a tweet.
Yes, my post was long. Had you read it, you might have understood why it's so long. I'm trying to provide information that people searching these forums about this problem might find helpful. I did this because when I searched for info on this problem, I found lots of people with a similar problem, but no answers that went beyond "restore from backup". Since that advice wasn't the solution for me, I decided that more information might prompt someone with more knowledge and access than I have to investigate. Since you couldn't be bothered to read it, you clearly aren't the kind of person whose attention I was hoping to catch.
Certainly I could have made the post shorter, but I think putting it into a narrative like this makes it easier to follow and provides a context that a terse recitation of bare facts does not. If you disagree, that's your prerogative, but please don't waste everyone else's time by posting a comment just to say that you didn't read it.
I find it appalling that someone who's able to reach Level 6 on these support forums would post a "tldr" comment. That does not reflect positively on you or these forums.
End of rant.

While updating to ios7 there was an error and it did not restore my phone, now when i try to restore i get a message i tunes could not restore because back up could not be saved

I was updating my phone to ios7 and due to the lead being pulled it failed during restore, it has ios7 on the phone but everytime i try to restore it so all my pics, apps, music etc is on the phone i get the error message itunes could not restore because back up could not be saved. please help, im using windows xp

Hello agardner37701,
I found some steps you can take when your iPhone is not recognized by iTunes when in Recovery Mode. I recommend reviewing the steps in the section titled "If the device is not recognized while in Recovery Mode" under step 5 in the following article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT4972 After upgrading iPhone 4 to iOS 5.1.1 getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored" HELP!

I attempted to upgrade my iPhone 4 to iOS 5.1.1. I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do!
Any advice would be much appreciated.

I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.

Itunes could not restore the iphone because the backup session failed

Hello,
i did a backup for my data on itunes, then i upgraded to IOS 6.1, when i tried to restore my backup it keeps giving me this message:
"itunes could not restore the iphone because the backup session failed".
although i still have the data in the backup folder, i searched the internet for softwares that can recover my data, i found a software called "Wondershare Dr.Fone"
i was able to recover all my data via Wondershare Dr.Fone, but it didnt restore the data to my iPhone, it only recovered it to my pc, as (media files, contacts,etc...)
i was wondering if there is any way to fix this problem, or any other way to restore my backup to my iPhone device without using Itunes...
one more thing , can i upload the backup files that i have on my pc to iCloud, then recover it from my iPhone??
please help i really need all my data to be back on my iPhone, media,messages,contacts,notes, even whatsapp messages.
Thank you

Hi revolc,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Cheers,
- Judy

"The iPod ... could not be updated because it could not be found" on Mac?

I just updated to the latest version of QuickTime and was notified that there was a new iPod update but when I try to update it I get the message:
"The iPod "My Name's iPod" could not be updated because it could not be found."
I tried to remove the iPod Software Update folder, but that didn't work.
I also tried to restore the iPod too, but I got the same error message??
I see documents for Windows on this error message about the firmware being corrup bug not for Macs.
What's going on??

Well, back again... a new iTunes and QuickTime update via Software Update and it got my iTunes in the same state again after the web installation. DOH! I reinstalled both QT and iTunes again to fix the issue again. I can't be the only one that this is happening to so just reiterate the fix works but that I'm beginning not to trust the Software Update versions of the installers for QT and iTunes. There IS a difference and it's a buggy result of not being able to find the iPod afterward. Next time I get the prompt to update I'm going to refuse and then download it from the website.

HT201210 IOS 7 Update failed, then could not restore

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