HT201210 ipad frozen unable to restore thru updated itunes

Have 2 iphones and 2 ipads mine has been out for a month and 1/2 my itunes is updated I have spent days and nights trying to get it restored all I get is the usb plug with arrow going to itunes on my screen when I go to resore as it says to do it says unable

Regarding my last post unable to Restore my Ipad 2 , The screen is black except for usb cord with arrow up to iTunes . I have on multiple times tried to restore as it recommends but every time it says unable to restore ... THis is with the new updated Itunes as it also says to do.

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HT201263 my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

sounds like your phone was jailbroken. If this is the case, you're hosed.

I have the latest iTunes 12.1.2.27. However, I am unable to restore my iphone4s. iTunes was able to detect an iPhone in recovery mode. The error is something like "Unable to restore the iphone. Make sure you have the latest iTunes and try again."

I have the latest iTunes 12.1.2.27. However, I am unable to restore my iphone4s. iTunes was able to detect an iPhone in recovery mode.
The error is something like "Unable to restore the iphone. Make sure you have the latest iTunes and try again." This is the latest version that exists currently.
I am using MAC OS X 10.7.5.
Please advise.
I have tried all the steps in the apple support.

There is nothing to backup.
If the device is showing the Connect to iTunes screen, there is nothing on the device to backup.
The first step in the update process is a backup... restore the device using that backup and try again.

HT5654 I have a new iPhone 5s. When I try to sync it with my iTunes account it is unable and advises to update iTunes to version 11.1. Whn I attempted this iTunes advised that the current version I have (10.6.3) is the most up to date!

I have a new iPhone 5s. When I try to sync it with my iTunes account it is unable and advises to update iTunes to version 11.1. Whn I attempted this iTunes advised that the current version I have (10.6.3) is the most up to date!

If you're on a Mac, you need to upgrade it to Mac OS X 10.6.3 and then 10.6.8, which requires that it has an Intel CPU and at least 1GB of RAM.
(100999)

Hi. I iMac, Mac OS X 10.6.8 Lately it does not update the program. Writes the following: "Unable to install the update iTunes. An unexpected error occurred." What you need to do that right, that programs can be updated again?

I iMac, Mac OS X 10.6.8 Lately it does not update the program. Writes the following: "Unable to install the update iTunes. An unexpected error occurred." What you need to do that right, that programs can be updated again?

you will have the most up to date itunes available for your os 10.6.8. to get a newer version you will have to upgrade to a newer os.

I was unable to restore or update my IPad 2

From that came the iOS 8 wanted to update my iPad 2 via WIFi however I came out an error which could not be updated. When trying to download via itunes software update and upgrade process I went back out again erro, however as I was in the process of updating the itunes asked me to restore my IPad. Again I download software to restore my iPad, start the process and then remains in the process of restoring software without progress update after 5 min goes unknown error (2) I have three months with this problem and now that came the new iOS 8.1.1 update I wanted to try again but without continuous reacting the same way. Please help me and from that time to date I could not use my iPad as I stayed on Itunes logo and USB connection as Image

hello brian
thanks for answering ... this can you give me solution and have taken just as the iPad sim but would not let me perform the software upgrade via wifi what do for itunes which now because of the error that occurred when I was restoring (and to date still leaves me continunando and restore and atualizar), my iPad is unusable until it accepts the software upgrade.
It should also mention to you and researched the error codes it throws me to acualizar, I have been and yet I just will not let me restore or update
regards

HT201412 Unable to Restore after Update

I was trying to update my parents iPad 2, which was long over due as it has never been updated. After the update was complete it said that it failed to restore. It is now froze..iTunes no longer recognizes the device and the devices screen shows a picture of a USB plug with an arrow pointing to the iTunes logo. This appears after being reset, powered off and plug into an outlet. Any suggestions as to what should be done? At this point I dont care what is lost, I would just like it to work again...

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

Ipad frozen unable to access anything cannot restart it

My ipad is frozen, unable to restart or access anything on it. How do I fix it?

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

HT201263 My ipad will not show the recovery mode, it goes into DFU mode just fine, but whenever I put it in recovery mode I get nothing but a blank white screen. After doing a restore or update itunes gives me error 37. This all happened due to a failed u

I updated from ios 5.0.1 to 5.1. Midway through the update itunes crashed. I got it all working again and ever since I have been stuck in a recovery loop. DFU mode works fine, but when I go into recovery mode (yes I am doing it right, yes I have tried pwning, tinyumbrella, etc.) it still just gives me a white screen (I am not getting the plug arrow and itunes icon screen that shows up when you are in recovery mode). I am a huge fan of hacking, mods, and jbs, BUT have never done any on the iPad, (found it pointless).. nevertheless, I am stuck thanks to apple in a white screen and a nonworking iPad. If anyone has any ideas that does not include jbs, updating, restoring, restoring with internet off, restoring in DFU, I would gladly appreciate it. I would take it to the apple store but it was a friends and I didn't purchase it. My friend had the issue formerly and they had no idea what to do at apple (they usually try DFU, restore, and then have nothing else to tell you.

There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

HT201413 Went to update iPh6 iOS8 and now I am unable to restore the phone (iTunes is current)...I have restarted both my MacBook and iPh to no avail. I am getting Error 17

I went to update my iPh6 iOS8 and now am unable to restore the phone (btw, iTunes version is current)...I have also restarted both my MacBook and iPh to no avail. I am consistently getting 'Error 17' when I try to perform the update. Thank you if you can help!

Hello MickeyMcR,
The article linked below details a number of steps that can help get your iPhone restored.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
https://support.apple.com/en-us/HT201442
Sincerely,
Allen

Unable to restore or update iPhone 3GS

I have an iPhone 3GS and I wanted to restore it to restart some of the games that I have completed but whenever i try to it goes most of the way then says unable to restore.

ios unable to update or restore http://support.apple.com/kb/HT1808

Unable to restore or update software for ipod classic-Assistance required

Albums,Songs and Games that I have purchased through iTunes Store are in my iTunes library but when I try to sync them to my ipod the error " unable to sync to ipod cause you are not authourized to play them on this computer ".Prior to syncing I always make sure authourization is successful which it is.When trying to restore or update the software i get the error " unable to update due to unknown error 1417.Trying to resolve this i followed the instructions step by step of article TS1372.Now when i try to update and restore i get the unkwown error 1436.can't find any info on this.
Any assistance on this would be greatly appreciated as I'm at my wits end trying to sort this out.........

This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to iPods or iTun es
You should consider posting your question in the iPod and/or iTunes forums:
http://discussions.apple.com/category.jspa?categoryID=149
http://discussions.apple.com/category.jspa?categoryID=151

Error 21 unable to restore after update

Hello,
I recently tried to download the new update as it pestered me everytime I plugged my iPhone in (think it was 4.1). It failed, and as a result it said that I had to restore my iPhone. So I go to restore it and now it says unable to restore (error 21).
I literally have no clue what's going on. Anybody out there offer me any suggestions or advice on how to fix this problem?
Thank you for your time!

*Error 20, 21, 34, 37:* These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue: http://support.apple.com/kb/TS3125 .
Source: http://support.apple.com/kb/ts1275
*Basically you need to disable your Anti-virus software and then do a DFU restore.*
*How to DFU Restore.*
1.) Open iTunes and connect the iPhone.
2.) Press and HOLD the Home button AND the Sleep/Wake button at the same time.
3.) After the screen turns off, +LET GO+ of the Sleep/Wake button and +CONTINUE HOLDING+ the Home button.
4.) iTunes will pop up a message telling you that it has detected an iPhone in Recovery Mode. (You can let go of the Home button now.)
5.) Click 'Restore' to restore your phone to Factory settings.
Also, try updating to the latest version of iTunes before you do this.

HT201210 error 16, and cannot restore or update, plz help.

my update was stopped in the middle,
and next time i tried to restore and update, i cannot do any thing now,
the error code (16) apprear all the times,
my network, cable, windows, security, every thing is fine,
plz help.

Hello, talatafaq.
Thank you for the question. Here is the article that provides the troubleshooting steps for error 16.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Regards,
Jason H.

HT1414 iPhone 3GS unable to restore or update

I have updated my iPhone 3GS with 4.2 version but its not responding. When i switch on my iphone,it shows to connect to itunes. I have tried connecting to itunes nd clicking Restore and update but it shows the message stating iPhone cannot be restored. Please suggest me what to do. The phone is not even getting turned on.

Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

HT201210 ipad frozen unable to restore thru updated itunes

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