HT201210 iphone 3

im trying to upgrade an iphone 3 from 4.2 to the latest or best software and it isnt lettin me do it, at the end it says "the iphone"iphone" could not be restored. an unknown error occurred.(1015)....... please help.

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

Similar Messages

  • HT201210 iPhone 4 stuck in recovery mode and will not restore.

    My iPhone 4 randomly turned off a few days ago and wouldnt turn back on. I plugged it into iTunes which said it was in recovery mode but will not restore as error 1600 keeps propping up. Someone please help, I have tried lots of ways but none are working.

    Placing your device into recovery (DFU) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • HT201210 iphone won't charge or restore, keep getting error message

    Last night I plugged my iPhone 4 into the APPLE wall charger and it would not recognize it to charge it, I unplugged it and plugged my iPad into the same charger and it worked so it was clearly my phone.  I called my service provider because I was going out of town today and it was already late at night. I was going to re-activate my old iPhone 3 until I could take it in and get it looked at....that was a nightmare....it's always a sad day when a consumer knows more about a product then the person selling them......she told me to take my sim card out of my iPhone 4 and just put it into my iPhone 3 and it would work, there was no need to call in....seriously??? They are TWO DIFFERENT cards that don't work in one another....if it was that simple would I have really called in the first place.....UGH! ANYWAYS..................so after she hooked up my old iPhone 3 to my husbands account and disconnected his iPhone 4S.....she is real swift.....I put my sim card in my husband's phone to get through the day! WIth my iPhone 4 only have 9% battery left I turned it off and left it over night.  Then this morning while it was turned off I plugged it back into the same charger and the apple sign appeared.....so that would tell me that it's not the charging port that is the problem....except it still won't recognize the charger? I have done a reset...hold the home and power button at the same time with no luck, called apple and followed their instructions of holding the home button and plugging it into the USB port that is hooked to the computer to do a restore, it makes it through like it's going to restore and then I get the following message: The iPhone could not be restored. An unknown error occured (1604)
    If anyone has any ideas please let me know.
    Thanks!

    Hello tsugi1002,
    It sounds like your iPhone 4S is not charging when plugged into your computer.  I found an article with some steps that might help with this.  I recommend reviewing the steps in the sections titled "Battery does not charge from the USB power adapter" and "Will not turn on, will not turn on unless connected to power, or unexpected power off" in the following article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

  • HT201210 Iphone 4s stuck in recovery mode and wont restore , keep getting apple update server not available try later but I have and it keeps saying the same thing, all i did to get in this mess was try to update tyhe phone software , so this is an APPLE

    Ive changed the DNS server on my pc, tried R,ec boot Tiny umbrella , had to use Total saver to recover my photos etc , but no idea how to change my iphone from a paperwight back into a phone, it just keeps saying the apple update server is unavailable.
    Its a normal phone nothing done to it , was just updating the software when it went into recovery mode.
    Ive pressed start and home buttons togerther , switched the phone off and on , switched the pc of and on and made sure i have the most recent version of itunes.
    What next any ideas, thanks?

    Hi there...
    Actually I was stuck with this situation yesterday. Here is what I did to overcome this issue: I hope it helps.
    To start with, here are few things to you should make sure of:
    1- You have the latest version of iTunes. You may try to uninstall and reinstall iTunes.
    2-Restart your Windows.
    If still no luck, try editing the Hosts file, here is how;
    1- click on RUN then copy and paste the following:
    notepad c:\windows\system32\drivers\etc\hosts 
    2- look for gs.apple.com
    3- if there are numbers infront of it just delete them or just type # before the numbers.
    4- Save the file and try restoring again.
    Note: you should have administror access to edit the Hostes file.
             put your iphone in DFU mode before restoring.
    I hope this helps. It did for me

  • HT201210 Iphone 4s will not update to iOS 7.  Says an error occurred.  I have to plug my phone into the computer also because it will not connect to home wifi.  All other devices will connect to wifi though.  I have enough storage to update also.

    My iphone 4s will not update to ios 7.  I'm trying to update this through my imac because the iphone will also not connect to my home wifi.  I've tried several different things but nothing is working.  I deleted enough pics and apps so there is enough storage.  When i plug it in, it starts to bring all my photos to the imac. I cancel this because i don't want it.  It then says extracting software, backing up iphone, then i get the error message.  Do I need the iphone 5?

    I just tried again, no code comes up on the imac.  Just says cannot back up this device with my "initials" because of an error.  It's weird because my iphone has been connected to othert wifi sources in the past. I've looked through these forums and have tried multiple things like resetting the phone, resetting network, shutting off modem and router, nothing works.  I have an apple airport extreme router too.  Any suggestions are greatly appreciated.

  • HT201210 iphone 4 stuck in recovery mode

    My iphone wont restore it just shows the usb picture and the itunes decal. I don't know what to do. for the past week a restore needed kept popping up

    My iphone wont restore it just shows the usb picture and the itunes decal. I don't know what to do. for the past week a restore needed kept popping up

  • HT201210 iphone displays "itunes" logo with a USB cable pointing toward it

    Hi
    Whilst downloading the latest "itunes" update, I left the room and came back half an hour later to discover the above on my iphone screen.
    On switching the phone off to remove the symbol message, the same message on a black background was all I could access each time I restarted the phone.
    Any ideas of what happened and how I can use my phone normally again.
    Your help would be appreciated.
    Portsalon8

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • HT201210 iphone could not be restored error no 1015

    iphone could not be restored error no 1015
    massege recieved while updating
    mobile could not start

    Search!!!!!!
    http://lmgtfy.com/?q=iphone+error+1015

  • HT201210 iphone could not restore. an unknow error occurred(2005) in the procces of updating my iphone 3g

    i was trying to update my iphone 3g and it display iphone could not restore. an unknow error occurred(2005) in the procces of updating the ios. please i need your help to restore back my iphone 3g. please what can i do to restore it back?

    Try to restore the device in DFU mode: http://theiphonewiki.com/wiki/DFU_Mode

  • HT201210 iphone could not be restored an unknown error occurred (1644)

    iphone could not be restored an unknown error occurred (1644)

    I highly doubt you are using Snowbreeze.
    Error 2003
    Connection problem; change USB cable and check USB port.

  • HT201210 iphone could not be restored An unknown error occurred(2003)

    iphone could not be restored An unknown error occurred(2003)

    I highly doubt you are using Snowbreeze.
    Error 2003
    Connection problem; change USB cable and check USB port.

  • HT201210 iPhone 3G restoring error code "1015"

    I am getting the error code "1015" and this webpage is not helping me AT ALL.  Any help? I get the code when trying to restore my iPhone 3G.

    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • HT201210 IPhone cannot be restored unknown error

    Iphone cannot be restored, does anyone know how to resolve this problem?

    http://support.apple.com/kb/HT1808

  • HT201210 Iphone 5 can not save my router of 2.4ghz and does not connect more than 3 minutes but Iphone 4s has not that problem in the same router.

    My iphone 5 is not saving my unlocked router. My router is linksys and is 2.4 ghz, My other devices such as iphone 4s and ipad2 have not had that problem with router. My iphone 5 connects hardly to my router but does not stay connected more than 3 minutes within the range.

    Try rebooting your router by removing all power from it for about 15 seconds.

  • HT201210 iPhone freezing during restore.....

    My iPhone 4 keeps freezing about 60% way through a restore, according to iTunes when the firmware is being updated. Any ideas how to fix? I have tried a different computer, disabling my security software etc. and still no luck :o( (Windows)

    I was doing exactly what you suggested for hours prior to posting my question. I tried restoring, I tried restore/update over and over and it would always freeze between 25-75% through. I restarted my laptop 20 times, uninstalled and reinstalled itunes 4 times. Finally, today I was so frustrated that when I saw it freeze up one more time, I just pulled the power cord out of my laptop and walked away. An hour later I booted back up and set it to restore before I left the room and ....magic, it finally worked. Whether the unplug event had any real connection, I don't know.
    If anyone does freeze during an update and has the "connect to itunes screen with the red itunes logo" stuck on their iphone screen, modular 747 is correct. Just keep trying the restore/update through itunes, but be prepared to do it non-stop for almost 72 hours like I did.

  • HT201210 iphone 4s stopped in middle of update (via wireless).  apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id

    iphone 4s stopped in middle of update (via wireless).  apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id and usb picture are frozen on screen. Anyonw know what to do? 

    Hello Maxayla,
    It sounds like you are getting error code 1 when you were attempting a restore. I would use these troubleshooting steps from the following article which mentions that error code:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#1
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

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