HT201210 iphone 3gs 16 gb update info

hello apple
i have use apple iphone 3gs 16gb version 4.2.1 i wana update 6.1.2 or 6.1.2
but
I'll also update your phone to connect to Itune and file selects a message that appears when your phone is not compatible

I have actually tried that also but unfortunately that also does not work. Actually My complete screen is frozen. I can see on the screen " Slide to Unlock " . But when i try to slide its nothing like the screen is Dead.
Sorry, I not sure if I am understanding your reply completely as I mentioned a few different things in my post.
If you try to reset the phone by holding the home and sleep buttons continuously (ignoring the 'swipe to turn off' message), does after about 10 -15 seconds the screen turn off and then display the apple logo. If it does, then what happens?
Whn i connect to Itunes it does Sync the phone and does everything finr. BUt still the screen remains the same. I cannot still operate the screen. I mean even if i try to unlock still nothing works.
Also if when connected to iTunes are you able to select the Restore button and then allow iTunes to reload the firmware and restore the phone to 'new'?
By your descriptions, it sounds like a hardware failure to the touch screen. But, if its only the touch screen, then the hard reset (home/sleep buttons till you see the apple logo) should work and when it reboots, it should go to the home screen but you will not be able select anything. Is this what occurs?
If nothing works, and you cannot restore it to 'new', then I would suggest that it needs to be returned for warranty replacement.

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