HT201210 iPhone 4s not able to back up or synch in iTunes. No specific error message given.
I just completed downloading IOS 5.1.1 this afternoon and when the process begins to upload the software onto the phone, it fails and I receive the following error message: "iTunes could not back up to the iPhone because an error has occurred." This has been my first software update since I got the phone in January. The phone also fails to synch at Step 2 or 3 with an undefined error message. Please help. Thanks.
Lawrence, thanks for the suggestions. I had to forward them to my corporate IS guys as I am using a corporate Windows XP laptop and corporate iPhone 4s. They approved and I gave it a shot.
The regular synch is going further now but still dies with same error message at the start of step 6. I also tried installing the IOS 5.1.1 software again and it gave me the same error message as noted above.
I have not updated safari in ages (since I received this phone in January). Could that be the cause? I am leary of deleting iTunes as I do not know if it is properly backed up.
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All- I get this message ("iPhone can not make or receive calls. Restore from iTunes" (happend once while on airplain mode and now once while in wifi only area, out of cell range)). iPhone 4. Newest OS. Never happened with old OS! Cycling phone on/off does not help. Ignoring message causes phone to cycle off then on. After first time this happened, I restored. Six days later...same problem! Clearly a new fix is necessary. Suggestions?
I have not tried that...I will look up the process so that I can do it correctly (and still transfer all of my files, contacts, etc). Any suggestions? What is the advantage of restoring as a new device..is this more akin to a complete wipe of a hard drive?
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my ipod stopped working and I am not able to start it. When I connect it to my computer and start itunes, it ask me to restore the device but that too gives an error (1601). I have tried the recommended soln but that didnt help.
What should I do?Hello Ephremekka
Start your troubleshooting with the article below to get your iPod Classic to show up in iTunes to be restored.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Regards,
-Norm G. -
Not able to do PO Change in SRM 5.0 getting error Messages
Hi ,
User having PO change role is getting following error message , while trying to add Amount to the PO in SRM 5.0 Extended Classic Scenario.
System Status INCM is Active (PO xxxxxxxxxxx)
Where to check in PO in bbp_po_get_detail or BBP_PD ????
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Where to check in contract in bbp_ctr_pd_ctr_getdetail or BBP_PD ????
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Where to check ???
Please mail me in detail , Answers will be rewarded.
Thanks in Advance,
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<u>Please ensure the the Professional user changing the PO is having sufficient Standard roles provided by SAP.</u>
<b>Please go through the following SAP OSS Notes, which will help -></b>
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Do let me know.
Regards
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I am using iWeb 3.03. I have prepared a new website and several pages. Attempts to publish have failed. An error message appears, which I don't understand. The message includes a note that says "try again later." What might I try next to get past this problem?
Duane FitzgeraldTry the following:
close iWeb.
delete the iWeb preference file, com.apple.iWeb.plist, that resides in your Home/Library/Preferences folder.
go to your Home/Library/Caches/com.apple.iWeb folder and delete the contents.
reboot.
go to the System/MobileMe preference pane and log out of MMe.
login with a bogus username and password like "test" and "test". This clears the caches.
login with your correct username and password.
launch iWeb and try again.
OT -
I hv iPhone with ios 6.0.2
My iphone could not able to check for update…it’s just showing “checking for updates” with loading sign
How can I upgrade to ios 7?
Help plsI agree- I apologize if I sounded skeptical and attacking. In no way did I mean it to sound that way.
I completely agree on the software-hardware combo issue- this is why apple killed off 1G and 2G devices- because newer software revisions would never ever run well if at all on such ancient devices. can you imagine running iOS 6 on an iPhone/iPod touch 1G? That would be terrible. Let alone iOS 3 runs terrible on them and now are generally rendered useless due to newer App Store requirements (most require 4.3+ now to allow apple to kill off the older devices). forcing newer software on older hardware (apple, dell, HP,... Anything electronic this definitely applies to) will almost always yield less-than-par results. The other part is apple forcing you to upgrade by means of intentially making things obsolete. all companies do that.
All of this factual info aside, the issue at hand with the 5 is not a software-hardware combo problem- those are most widely seen with the major revisions. then again, this isn't the first time apple has gotten caught up in battery drain snafus (even iOS 5 was plagued with this as well- and now there are some people desperate to roll back but can't). it basically waters it down to the point where keeping the stock software will always yield the best results even though newer versions provide better features- it all depends on whether or not the person deems the added features are worth a performance hit.
PS. I'm still at 100%- and I've been using it periodically throughout the day. your combo worked for you, but didn't for me. And may or may not work for others- As the tech world would say, mileage may vary.
PSS. What model/carrier do you have? Just wondering. -
My phone was never added to my iTune devices. Now it is not starting and I am not able to back it up before resetting to the factory settings.
Then you are out of luck with wanting to create a backup for your iPhone first. This could have been done wirelessly with a free Apple iCloud account without needing to use iTunes on your computer to do so. This is similar to not creating a backup for your computer, your computer hard drive crashes and wanting to back up the hard drive before reformatting the hard drive.
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HT4910 My Iphone will not do a back up to icloud?
my iphone wil not do a back up to iclod?
Try deleting your last backup by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app that is preventing the backup from succeeding. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup. -
MY IPhone will not let me back up my phone or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?
Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email. -
Probably will never ever think of buying a locked phone from AT&T cause its one of the worst system integrations ever that these companies could think of.
The entire problem started when I put in a request with at&t to unlock my iphone 4s (ios7) which did get approved. I performed the entire instructions they asked me to do, which is to backup and restore. After doing those instructions my iphone gave me an error message below
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Basically saying that at&t hasn't still unlocked the iphone which a really helpful apple executive was able to confirm. I initiated another unlock process from at&t in order to unlock the iphone, just to be sure that its not something wrong from my end. The nice at&t lady stayed on chat with me to unlock the iphone step my step while I was calling the apple tech too. And the apple tech confirmed again that the iphone is locked to at&t.
Now, just a few minutes ago I tried another restore to see if any progress is being made and to my surprise I got an error message saying
Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.
I feel like I am just going around these two different "money hogger" companies which set certain rules and regulations to screw a regular phone buyer. I purchased this iphone in USA and trying to unlock in India, is it really this hard to simply unlock a device.
For now I am going to try to call a apple office in india (apprently we don't have very many out here) and see if they can help me. But any other assistance regarding unlocking an iphone 4s would be helpful. I have however, tried checking IMEI.info, called up apple, talked to at&t (which always say go talk to apple) I do have a case number from apple as well in case an apple executive reads this discussion forum (case number: 566383594)
ThanksYou got a confirmation from AT&T that it was authorized. Is this correct? - Yes i did get an email authorization on the 21st.
Then you connected the phone to a computer with the latest version of iTunes installed. You clicked on the phone's name in iTunes, then clicked "Backup Now". - Yes
When that finished you clicked "Restore iPhone" (NOT "Restore Backup") - Yes
Are you with me so far? - Yes.
And @ Varjak is right that after the 3rd restore I get the replacement error.
Plus I have NEVER jailbroken the iPhone. To give you another update, I spoke to a really nice apple tech in India who was atleast able to get me out of the replacement error by doing a recovery mode option. However, the lastest restore still gives me the same error
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Message was edited by: jabgars -
I am facing issues with my music on my iOS device. I have five devices connected to my apple id. And out of which a Windows Machine and iPhone is not able to sync the purchased songs on the the Windows machine and the iPhone. The iPhone4 shows the songs are not supported and on the Windows Machine the songs do not play completely. Can anyone advice what could have gone wrong ? Because rest of the devices are synced to MacBook and they are able to sync the content normally. I have even subscribed to iTunes Match but the problem is still not fixed.
Firstly... a little Clarity...
Devices refer to iDevices... iPod... iPhone... iPad. .. Not Computers.
Authoriation applies ONLY to Computers... of which there is a Limit of 5 per Apple ID.
If the issue is with iTunes on your Windows Computer... Perhaps you need to Re-install iTunes...
See Here... to Uninstall and Re-Install iTunes...
http://www.apple.com/support/itunes/install/ -
I can't synch my iPhone with iTunes because the device does not show up in a device window when I plug it in...it's missing in action and thus I'm not able to add any content from the iTunes to my iPhone, e.g. podcasts. All the instructions on synching start with "find your device in the device window". But what if you have no device window?
Missing "message" from above: The iPad "DGMTR" is synced with another iTunes library on DGMTR's MacBook Pro. Do you want to erase this iPad and sync with this iTunes library? An iPad can be synched with only one iTunes library at a time. Erasing and syncing replaces the contents of this iTunes library.
I thought the libraries were the same. -
I have a Iphone 4, upgraded to ios 5 with itunes 10.5 Since doing upgarde to both Itunes and Iphone I am not able to add individual songs from my itunes library to my Iphone. I get a grey listing of the song and the sync symbo but it is not moving. Nothing appears on my phone screen. So not able to add music to my phone and its driving me nuts.....
iOS 7 requires iTunes 11.1.
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iphone 5 not able to hear audio through receiver jack. have cleaned it as well as restarted it. no issue. feeling depressed
- You are doing a double upmix/downmix. For me, I tried playing a movie I bought from ITUNES. It was 00% 5. sound but I, like you, only heard 4 channels. Then I realized that on my Logitech analog speakers that I had pressed the "matrix" button which is meant to physically take stereo and put it through all fi've speakers. So VLC was playing the file just fine but my speakers were taking the fi've to one sound and making it stereo.
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I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with repeated prompts to restore phone. Now phone w/screen with iTunes symbol and USB cord can't use. It appears the phone has been restored, but I cannot activate it.
I disabled my anti-software, iTunes and computer software (microsoft vista) are both up to date, I restarted the computer several times. My usb ports are working properly. I followed the troubleshooting suggestions from apple.yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries
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