HT201210 iPhone 4s Restore: This device isn't eligible for the requested build.
iPhone 4s Restore: This device isn't eligible for the requested build. Everything is up to date, no updates needed. Running Airport Extreme wireless, firewall is down, no security settings enabled. No other USB devices are plugged in. ***.
Hi MarkMurphy,
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/ts4451
This article is for your exact message and should be able to help you.
Hope this helps,
Mario
Similar Messages
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HT201210 The iphone could not be restored.This device isn't eligible for the requested build
Can anyone help me in restoring my iPhone .
1) I updated my iPhone to iOS6 wirelessly and for some reason it stucked in Recovery Mode loop.
2) I tried everything to came out of Recovery Mode loop but nothing worked.
3) I don't have any backup so now im just trying to Restore/Update(i know i'll loose all my data ) As i just want my phone to work.
4) The latest iOS6 image is downloaded with iTunes version is 10.7.
5) But every time i try to restore it just stucks with the message."The iphone could not be restored.This device isn't eligible for the requested build."
Any solution ?were you running a beta version of the software before updating?
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my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.
sounds like your phone was jailbroken. If this is the case, you're hosed.
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My ipod could't restore(this device isn't eligible for the requested build)?
why my ipod could't restore(this device isn't eligible for the requested build)
please help
i used ipod touch 4 ios 5.1From this article: iTunes: Specific update-and-restore error messages and advanced troubleshooting
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
B-rock -
Hi,
My kids disabled my ipod touch and I've followed the directions on line but when it comes to restoring the following error message appears, any point son how to fix this?iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
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http://ipadhelp.com/ipad-help/ipad-iphone-isnt-eligible-for-the-requested-build/
This fixed my problem. For the last year I could not update after iOS 4 was released, restore or restore from a back up on my iMac model from mid 2007 with intel. The only way around this problem was to use my old HP laptop to use my Apple products. After several phone calls to Apple support, nobody at Apple could figure this out. I was told I would have to pay Apple for the support because my iMac was not under warranty. I have searched the web on and off to try several different solutions and all except this one have failed. If others have found this, I must have missed it in the forums. I am only posting this to help anyone that has had this issue.Downgrading the iOS is not supported. Also if you have iOS 5 beta then I assume that you are a registered developer, in which case you should be posting in the confidential developer forums : https://devforums.apple.com/index.jspa
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HT201210 this iPhone could not be restored. this device isn't eligible for the request build
this is the message from my iphone when i want to restore it to ios 6.1 now it is on 6.1.2
cant go backwards on SW
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Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build. HELP PLEASE!!!!
My Ipad and Iphone 3gs is both have issues too! I'm ready to give up! lol HELP ANYONE......
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why my iphone could not be restored ? and what is the meaning "this device isn't eligible for the requested build"
Covered in this support article:
http://support.apple.com/kb/ts4451
Which, you used to get here. You need to read the article & go through the troubleshooting steps. -
I tried to update my Iphone 5 to 6.1.4 and i got massage the device isn't eligible for the requested why and how to update?
Hello gyawalip,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines the 3194 error and steps that may lead to a potential resolution:
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451
Thanks,
Matt M. -
I can't restore my iPhone 4S the iPhone " " could not be restored. This device isn't eligible for the requested build. What I have to do?
You can also take a look at this information from this support document: http://support.apple.com/kb/TS3694
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
"The iPad "___" could not be restored. This device isn't eligible for the requested build."
I tried all the trouble shooting steps listed here, and none worked.
http://support.apple.com/kb/TS1275
Any help would be great!
Edit: iTunes and my Mac OS are all running on the most up-to-date versions.
Edit 2: FYI I already tried everything mentioned here, as well. Nothing worked.
http://www.idownloadblog.com/2011/12/28/device-not-eligible-upgrade-restore-requ ested-build/Got it.
For anyone else who may find this thread and has the same problem in the future, here's what I did.
http://osxdaily.com/2011/11/03/fix-this-device-isnt-eligible-for-the-requested-b uild-error-in-itunes-when-updating-ios/
In case that link stops working, what I did was I exited iTunes, and then manually edited my hosts. The process is this:
Go to the hosts file. For Mac OS X this is located at: /etc/hosts or /private/etc/hosts and in Windows it is located at: c:\windows\system32\drivers\etc\hosts
Open the hosts file with Administrative privileges so that changes can be made and saved (eg: sudo nano /etc/hosts)
Look for a line that resembles something like this:
74.208.10.249 gs.apple.com
Put a # in front of that to comment it out, making it now look like this:
# 74.208.10.249 gs.apple.com
Save the hosts file (control + O)
Flush DNS cache and restart iTunes
Essentially, anything with a gs.apple.com address, put a # and a space in front of it. Then, AFTER that, I flushed my DNS cache. The article says to do that before, but I found doing it after manually editing the hosts was the only way to get it to work. Here's how:
Quit out of iTunes and open the Terminal in OS X Lion, then type:
dscacheutil -flushcache
Then you should be good to go. Hope this takes you less time to fix than it did for me. Cheers! -
I have an iPhone 4S and it has been stuck in recovery mode for whatever reason. I have tried using data recovery software that can turn my phone to normal mode but when it tries all my phone does in turn off and then on again, back into recovery mode. I can't use iTunes to recover my phone because it won't let me do it without updating and recovering the iPhone. When I do this it gives me the error "This device isn't eligible for the requested build"
Is there any other way I can restore my phone from backup without getting this error?https://discussions.apple.com/search.jspa?facet=content&type=discussion&sort=rel evanceDesc&showAnsweredFirst=true&q=This…
Look for the thread with the green checkmark to find the answer to your question. -
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Whenever I try to do a update/restore to iOS 4.3.3 I get an error saying "this device isn't eligible for the requested build." This only started happening after I installed Xcode to enable the multitasking gestures, while on 4.3.2. Thanks.
Try manually downloading the update.
Here is the update for the iPad 1;
http://appldnld.apple.com/iPhone4/041-1010.20110503.ScEp3/iPad1,1_4.3.3_8J3_Rest ore.ipsw
After you have downloaded the update, attach your iPad to your computer, open iTunes and select your iPad in the devices list. Press & hold the Option/Alt key and click the Check for Update button. Browse to where you downloaded the update and Choose it. iTunes will handle the rest.
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