HT201210 iphone 5 Restore Error -1

iphone 5 Restore Error -1 Not Update Firmware

Error -1 generally indicates a catastrophic hardware failure.  You'll need to bring your phone into Apple or whomever provides warranty service for the iPhone in your country.

Similar Messages

  • TS3694 iPhone restore error 53 - not listed anywhere, what is the problem? has anyone seen it before???

    has anyone come accross restore error 53 on an iPhone 6???

    Hi, poppyseed83.  
    Thank you for visiting Apple Support Communities.
    I would recommend going through the steps in the article below.  
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/TS1275
    Cheers, 
    Jason H.  

  • IPhone restore error 1011.

    Well I fixed the problem of my iphone not coming on by replacing the battery with a new one. But when i turn it on, it freezes at the Apple Logo. I tried restoring it to the latest firmware and i get the restore error 1011. Please help.

    any suppport?

  • IPhone Restore Failing at "Verifying IPhone Restore" Error -6

    i have an old iPhone 3G that i use for my daughter. i took out the sim card and she could watch movies and play games. it crashed one day so i plugged it into a mac and tried to restore. well it goes through it's processes and gets to "Verifying iPhone Restore" (it completes "Verifying iPhone Software") and stops with an Error 6. I looked at Apple's page here http://support.apple.com/kb/ts1275 and Error 6 has to do with Windows Registry. Well i wasn't using a windows box to restore, i tried it on a 15" MBP, a 13" MBP, and a 27" imac. I have tried doing this over 30 times and get the same Error 6.
    Does anyone know of a solution to this? The iPhone is about 2 months out of warranty so i cant send it in without it costing $$$.

    i took out the sim card and she could watch movies and play games
    While you can use an iphone as a touch without a sim card in the phone, you cannot update or restore software without a valid sim card in the phone. The sim card need not be activated(with a carrier plan), but it must be present. So, are you trying to restore without a valid sim card? If so, that's your problem. You need a valid sim card, which is defined as a sim card from the carrier the phone was last locked to or used with. It need not be activated(with carrier plan), but it must be present.

  • Iphone restore error 23

    Hi I am having quite a big problem with my iPhone
    I have an iPhone 3G,
    It won't switch on, when I plug it into a power source the apple logo appears and then the phone screen goes black after about 30 secs.
    I read about a DFU mode or something, when I plug it into my laptop I have to hold down the lock button and home button at the same time and then just the home button.
    This works and I get to the restore screen on itunes.
    The restore starts but then after it says preparing to restore I get an error '23' code.
    I have also tried doing the same thing on my sisters laptop and I get the same error so it is nothing to do with the laptop I don't think.
    If anyone could tell me what to do to fix this error then i'd be very gratefull.
    Thanks

    Hi Pete,
    If you haven't already, try restoring the iPhone on another computer.
    Also, try the general tips in this article: http://support.apple.com/kb/TS1275 may resolve the issue.
    The iPhone will need service if the issue persists after trying the tips in that article. This webpage: http://www.apple.com/uk/support/iphone/service/faq/ provides answers to Frequently Asked Questions about iPhone service in the UK.
    -Jason

  • HT201210 iphone 5s error 9

    my iphone 5s is in recovery mode and every time i try to restore it is says error 9. i did all of steps is hould, for ex. updating itunes and software ad setting date and time but it didnt really help, can anybody give me an advice?

    http://support.apple.com/kb/ts3694#9
    Configure your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.

  • IPhone restore error

    Am tring to restore my iphone and its bringing error 21. I have jailbroken the phone and when i try to restore it starts well then shows the apple logo followed by a message box showing error 21 or 1611. Please help me out my pals.

    Discussing of jailbreaking is contrary to the rules of use for this forum
    Read
    http://support.apple.com/kb/HT3743
    https://discussions.apple.com/message/12651297#12651297
    You get no help here

  • HT201210 IPhone restore problem

    when i try to update my iphone it says " the iphone software update server could not be contacted . a dublicate file name was specified.

    See this extract from Apple Support Doc
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    As stated, check Hosts file that it points to Apple and not anywhere else.

  • HT201210 Iphone 4s Error 4013

    Iphone 4s won't turn unless plug into a power point. When plugged in the phone tells me to connect to itunes. When I have it connected to itunes the 4013 error comes up. Tried a DFU reset but it does nothing. Any ideas or should I just give up?

    https://discussions.apple.com/message/23769036#23769036
    https://discussions.apple.com/thread/5539394
    more
    https://www.google.dk/search?q=restore+iphone+error+3004&oq=restore+iphone+error +3004&aqs=chrome.0.69i59j0l5.3680j0j7&sourceid=chrome&espv=210&es_sm=93&ie=UTF-8 #q=restore+iphone+error+4013

  • HT201210 iphone upgrade error

    Hi all,
    I am upgrading iPhone 4s.
    ios 5.1.1 to ios 6
    iTunes 10.7.0.21
    Error
    I completed the download and was in the process of updating the phone when I got an error 1602.
    I cannot find the solution on the website (apparently they are busy upgrading it).
    My phone is now in recovery mode!
    I have tried to get it out of recovery mode by turning it off and on.
    I have used recboot for iPhone also to no avail.
    Please help
    Kind regards
    David

    Hi All
    I have resolved the problem!
    1) I turned off the Windows firewall and the AV software (even though I do not think this had anything to do with the problem).
    2) I connected the phone to iTunes using the USB cable
    3) I clicked on the phone under DEVICES on the left
    4) I clicked RESTORE
    5) this then came up with the new error message (unknown error (1604))
    6) I again clicked RESTORE
    7) this time the process followed through and I could continue with the initiation process until the phone was fully restored
    8) then I restored the data from backup
    Thanks
    David

  • IPhone Restore error (1) and then in DFU, error(2001).

    Hi All.
    I have an iPhone4 which "needs to be restored". ITunes downloads the software and begins to unpack and restore the phone.  The display on the phone is active and the progress bar is incrementing durng the process.
    About half way through the process i recieve an error (1) from iTunes. When trying to restore in DFU mode this changes to error(2001). 
    The device's serial number is unknown (n/a) to iTunes. I am currently travelling and do no have documentation or original packaging with me.
    I do not believe the warranty would be valid, and i am unaware of the location of any Apple stores within the region i am currently residing. However, this phone is registered with Apple, would there be a way of verifying this number from my AppleID account?
    Is this a lost cause? Or is there a clever boffin out there who knows what i can do about this.
    Kind regards and thank you in advance for any light that can shed on this matter,
    Dan

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

  • IPhone restore error 1002

    My phone is telling me that I need to restore it.
    I did all the DFU/force restore stuff.
    I used multiple computers.
    Itunes will give me error message 1002 just before the phone completely restores. Phone is not jail-broken or anything like that.
    I've tried to restore my phone at least 10 times to no avail.
    What does error 1002 even mean? I'm desperate! Please help!

    Very similar situation. I my 3gs in the car for 30min. It said that it overheated, but temps where not that hot??? It went in to emergency call only. I tried to restore several times. Called technical service and since it is a bit over a year old I could only get "tips" unless I wanted to pay for advise.
    So I tried restore on my mac, on my pc. I have uninstalled/reinstalled itunes. I've turned off virus protection/firewalls. I've done every recommendation and it still spits out error 1002. I'm thinking it is toasted!!!!
    If there are any success stories I would love to hear about it!
    BTW I updated to iOS 4 only a few days before???

  • 2G iphone restore error 1011

    First off I have NEVER hacked my phone or jailbird or whatever the term is.
    After reading various thread on this issue on this forum it looks like it's not going to get restored.
    Hopefully someone reads this and decide to improve and fix this.
    Yes I was very happy with the iphone the last 2 years or so that I had it. I really want to get a 4G iphone but I'm really disappointed with this issue.
    Message was edited by: Beagle10

    any suppport?

  • IPhone restore error (4)

    How do I fix this? I've searched and have found no solutions. Please help.
    [IMG]http://img51.imageshack.us/img51/8461/95676291.png[/IMG]

    How about thanks for the reply for starters.
    Or how about including the troubleshooting steps you have already tried without success so those who volunteer their time to answer questions and provide help here don't waste their time and yours providing a troubleshooting step or steps you have already tried without success. And when they do because you didn't take the time to include what you have already tried, "of course I have" without a simple thanks, which is called manners especially when you are the one looking for help.
    Including with your original post that you are trying to install a previous firmware version than the one currently installed on your iPhone is slightly pertinent information also.

  • HT1414 my iphone restore mode tells me i am having a error 14

    hi
    i am havving a problem of restoring my iphone
    it keeps telling me that the restore is not possible due to error 14

    http://support.apple.com/kb/TS1275
    more hits in this google
    https://www.google.dk/search?source=ig&hl=da&rlz=1G1TSEH_ENDK367&q=iphone+restor e+error+14&oq=iphone+restore+error+14&gs_l=igoogle.3..0j0i30l9.1384122.1389890.0 .1391034.23.12.0.11.11.0.113.829.11j1.12.0...0.0...1ac.67b3Xs48-OA

  • HT4623 ipad restore error code3

    Hello everyone, I try to restore ipad 4 (3G) to ios 7.1 and (ipad can not be restore,error 3) come up, what is that mean? Now I have a brick ipad. I try to google and found no solution, if anybody know anything about this error code 3 please share it I would very much appreciate.

    https://discussions.apple.com/thread/5372052
    https://discussions.apple.com/message/24418028#24418028
    more
    https://www.google.dk/search?q=iphone+restore+error+3&oq=iphone+restore+error+3& aqs=chrome..69i57j0l5.5087j0j8&sourceid=chrome&es_sm=91&ie=UTF-8

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