HT201210 iphone 5c will not power on, will not restore.

iphone 5c will not restore. 
The apple symbol will appear when I do a hard reset (pressing the power button and circle button), but will not restore. 
Connected to iTunes to restore, I would get error 9.  Tried a different USB cord, still no luck.
Purchased this phone on ebay.  As far as I know the phone has no water damage and has not been dropped.  Worked perfectly for about a week.

try to reboot the iphone by holding the power button and home button at the same time, then when the apple logo comes out release it and it should be fine.

Similar Messages

  • HT201210 My 3GS will not power up. Tried restoring through iTunes but ended with failure. Can anyone help? Thanks

    My 3GS will not power up. Tried restoring through iTunes but ended with failure. Can anyone help? Thanks

    See
    iOS 5: Updating your device to iOS 5
    http://support.apple.com/kb/HT4972
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
    Tip - You may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4061 My iphone 4s will not power on, will no charge, WILL NOT DO ANYTHING. It's 3 months old & no damage!! HELPPPPPPPP

    My iphone 4s will not power on, charge, WILL NOT DO ANYTHING!!!! 3 months old, no damage!!! HELPPPPPPP!!!!

    No ideas on how to fix a hardware problem besides Apple
    You might try calling Apple Customer Service and asking about the possibility of shipping it to them
    1-800-676-2775
    Allan

  • My iphone 4 lock screen/power button is not working, nothing spilled on it and not dropped, any idea why the button won't work?

    My iphone 4 lock screen/power button just stopped working.  nothing spilled on it and not been dropped.  Any idea why it stopped working?

    Kat Goddess wrote:
    Any idea why it stopped working?
    I have no idea why it stopped working.  But why it failed does not matter.
    Take it to an Apple Store or Authorized Apple Repair Center and have it assessed and see what it would take to get it working.

  • HT3205 My Macbook pro can not power on after not being in use for two months. all the battery indicator lights lights but when the power on botton is pressed, the laptop makes intermitent noise

    How do I wake up my Macbook pro from sleep after not using it for about too months, it beeps continually when the power on botton is pressed. I put it on charge for over too hours, it still can not power on

    Yes, I took it to apple store, George Town, US and one out of the two memory chips was bad. It was replaced free of charge because the Mac book pro was under warranty, and it is working perfectly.
    Thanks

  • My 4th gen iPod touch will not power on, will not charge anywhere, and is not recognized as plugged in by iTunes. This is irritating, as a friend had given it to me in perfect working condition because she got a new 5th gen iPod Touch.

    I just got this 4th-gen Touch from a friend because she got a new 5th-gen. when she gave it to me, the 4th-gen was in perfect working order, and I haven't used it since she gave it to me. I had put it in sleep mode and put it on my dresser, wher it has sat without being messed with for two weeks. Now, all of a sudden, it won't power on, it won't charge no matter WHERE i plug it in to charge, and not even a hard reboot has worked. My computer will not even recognize that it is even plugged in. There is no red low battery symbol displayed, nothing to make it seem as if it is charging, and, if it is charging, no response is evoked from it when I tap it, or push any buttons. The warranty on the thing has expired, and I really need to find out what is wrong with it and get it fixed. Can ANYBODY HELP ME?????????  if somebody can point me in the right direction, or even help me get it physically fixed, i am willing to give MAJOR points, and it would be greatly appreciated.

    Didn't you already post something similar: 
    Yesterday, I went and bought a refurbished 3rd-generation iPod touch, with a warranty for needed repairs in the future. When I went home after buying it, I plugged it into my computer to start charging. I plugged it in, and the battery in the iPod exploded, and now it won't power on period, even when it is plugged in or docked. I bought a warranty to go with the iPod because I figured that I was probably going to drop it, and then need it repaired. But Apple cannot even find the purchase record on file from where I bought the AppleCare warranty on it, so now I am stuck with what is now basically a paperweight. What should I do?
    iPod touch, iOS 4
    And would this be the same iPod with the fried battery?

  • HT201210 Iphone 4s stuck in recovery mode and wont restore , keep getting apple update server not available try later but I have and it keeps saying the same thing, all i did to get in this mess was try to update tyhe phone software , so this is an APPLE

    Ive changed the DNS server on my pc, tried R,ec boot Tiny umbrella , had to use Total saver to recover my photos etc , but no idea how to change my iphone from a paperwight back into a phone, it just keeps saying the apple update server is unavailable.
    Its a normal phone nothing done to it , was just updating the software when it went into recovery mode.
    Ive pressed start and home buttons togerther , switched the phone off and on , switched the pc of and on and made sure i have the most recent version of itunes.
    What next any ideas, thanks?

    Hi there...
    Actually I was stuck with this situation yesterday. Here is what I did to overcome this issue: I hope it helps.
    To start with, here are few things to you should make sure of:
    1- You have the latest version of iTunes. You may try to uninstall and reinstall iTunes.
    2-Restart your Windows.
    If still no luck, try editing the Hosts file, here is how;
    1- click on RUN then copy and paste the following:
    notepad c:\windows\system32\drivers\etc\hosts 
    2- look for gs.apple.com
    3- if there are numbers infront of it just delete them or just type # before the numbers.
    4- Save the file and try restoring again.
    Note: you should have administror access to edit the Hostes file.
             put your iphone in DFU mode before restoring.
    I hope this helps. It did for me

  • My ipod touch 2nd generation will not power on , charge, or wont reconize when i plug into computer.

    Hi my ipod touch 2nd generation was working fine one night and the next morning it was off and would not power on and not charge and when i plug it into computer it is not reconized nor will it charge. I tried another ipod with the same cord and it works just fine. the battery has been holding charge just fine. i tried holding the sleep wake button and the home button and that or anything else ive tried it has been unresponsive. please give me some advice on what i should do! thank you so much! oh yeah i bought it may of last year.

    Sounds like you battery may have went kaput. :(
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

  • HT201210 My iphone 4s will not power up it cyling through the apple logo. And it wont restore

    iphone 4s will not power up. And keeps cycling through the apple logo. Cant restore either

    Hi pgilzene,
    If you are having issues restoring your iPhone, you may find the following article helpful:
    Apple Support: If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Regards,
    - Brenden

  • HT1430 My iPhone 4 will not power on.  When connected to iTunes it shows battery at 100%.  Pressing and holding the sleep/wake button does nothing; just a black screen.

    My iPhone 4 will not power on.  When connected to iTunes via my computer, it is recognized and shows fully charged battery.  Pressing and holding the sleep/wake button does nothing; just a black screen.  Any suggestions?

    Only way is to bring it to the Apple Store and use the warranty if it hasn't expired

  • Help iPhone 4 "Power Button doesn't work", how can I get repair it and how much will cost, want to keep same phone everything works fine not power button. :(

    My iPhone 4 power button doesn't work, how can I get repair it and how much will cost, want to keep same phone everything works fine not power button not working unable used my phone. My warranty is Expired how much will cost to put it on my phone plan? Thanks!

    Hi Julio,
    Here's a link for your question:
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    Cheers,
    GB

  • HT4061 My iPhone 4 does will not power up once I have turned it off.  When I try to charge it in the off position I only get "pinging".  Has anyone else had this problem?  If so, what is the remedy?

    My iPhone 4 does not/will not power up once I have turned it off.  When I try to charge it in the off position, the screen remains black and I only get continuous pinging tones.  Has anyone had this problem?  If so, what is the remedy?

    Thanks so much but none of that helped.  It was driving me crazy because it would back up another external drive.  I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
    Thank you for your help and replying to this.  Guess I made my own issue!

  • I've had my iPhone 5 for almost a year now, it will randomly power down and some of my apps like my safari will either not load or load very slowly. How do I fix this?

    I've been having this issue for a few days and I don't know wether or not I should just get a new phone or if i can fix it

    Hello there, babydoll1022.
    The following Knowledge Base article offers up some great steps for troubleshooting the unexpected power off issue you're describing:
    iPhone: Hardware troubleshooting.
    http://support.apple.com/kb/ts2802
    Particularly:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Additionally, this article on multitasking offers some good information and steps for troubleshooting the issues with applications:
    iOS: Understanding multitasking
    http://support.apple.com/kb/ht4211
    If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
    Check for app updates.
    Force the app to close.
    Restart your device.
    Update your iOS device.
    Learn more about troubleshooting apps.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My iphone 4 will not power on for me to retrieve contacts. my wife purchased the samsung 4.How can. i retrieve my contacts from my icloud account?

    my iphone 4 will not power on for me to retrieve contacts. my wife purchased the samsung 4. How can I
    retrieve contacts from my cloud account?

    www.icloud.com.  Find your contact there and export them to a file that is recognizeable by your Samsung.

  • HT6147 i need help, i did the update on my iphone 5s and now the phone will not power on?

    hey, i need some help with my iphone 5s, i did the update ios 7.0.6 and now my phone will not power on?? can someone please help me!

    Hello ABrosz
    If you are not able to get your iPhone to power on, try to reset it by holding the Sleep/wake button and Home button at the same time for about 10 seconds and see if it turns on. Check out the articles below to troubleshoot your iPhone further.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Regards,
    -Norm G.

Maybe you are looking for

  • Running oracle database xe (express edition) on windows server 2008 r2

    Is it supported to run Oracle Database XE on Windows Server 2008 R2? Database XE is only supported as 32-bit. Current builds of Windows Server 2008 only come in x64 configurations. Here are the Database XE system requirements for windows: [http://doc

  • Dynamic fields in PDF form

    Hello Experts,                        I have a requirement to design all fields in a form dynamically..! It means if the user selects speific fields in a custom config, the form should be genarated with only those fields. I know it can be done placin

  • Panel doesn't display properly until I resize the frame

    Hiya folks, I'm currently trying to write a simple piece of music notation software. This is my first time using swing beyond a relatively simple JApplet and some dialog stuff. Anywho, I ran into a pretty discouraging issue early on. So far I've got

  • Posting block - Physical inventory

    Hello, Is it possible to do a posting block at storage location level for physical inventory without creating a phy.inv.document? If so, could you guide me? Thanks UV

  • Output/Input Streams Cannot Resolve Symbol..

    It is missing something, how do I declare the below 2 variables?      //Get streams to send and receive data      private void getSockStreams() throws IOException {           //Set up output streams for objects           output = new ObjectOutputStre