HT201210 iphone 5s error 9

my iphone 5s is in recovery mode and every time i try to restore it is says error 9. i did all of steps is hould, for ex. updating itunes and software ad setting date and time but it didnt really help, can anybody give me an advice?

http://support.apple.com/kb/ts3694#9
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.

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