HT201210 IPhone cannot be restored unknown error

Iphone cannot be restored, does anyone know how to resolve this problem?

http://support.apple.com/kb/HT1808

Similar Messages

  • Help, the iPhone cannot be restored,unknown error 1015

    Im having this problem and I got paniced, tried to update the software on the iPhone( with the newest) & now I cant even restore it, always comes up with this Warning- the iPhone could not be restored, unknown error 1015. Please, advice what to do? Thanks in advance, any help would be appreciated

    Type "1015" inot the search abr at the top of this page by "Support" and read the appropriate help articles.

  • HT201413 the iPad cannot be restored unknown error (-1)...no solution?

    ipad cannot be restored -1 error pops up while upgrading to ios6 .. & it was not jailbroken, i have only access to Recovery mode and DFU mode,tried so many computers but no solution,status bar on ipad stucks on 60% and then after a hour an error pops up on iTunes 'This iPad cannot be Restored,an unknown error occured (-1) ..i need help please tell me what to do?

    ok after so many tries nothing worked so what i did i went to apple store & they said we have no solution...?? now i dont know wt i have to do...

  • HT201210 iPhone cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable

    iPhone cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable

    Restore the iPhone when connected to iTunes by cable.
    Still the same TS1275?
    Is your iPhone jailbroken?
    Or
    Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone?

  • IPad cannot be restored unknown error 1; I tried to update my iPad 1 to new os5 by syncing to new version of iTunes and found a message that my iPad needs to be restored.  I tried several times and continue to get same error code unknown 1; how to fix?

    When trying to sync my ipad to latest version of itunes, it appears the ipad identity was lost and a message in itunes says to restore the ipad.  However, multiple attempts to do this continue to provide the "This ipad cannot be restored. Unknown error 1"  I have tried resetting my ipad which just brings back the screen to connect it to itunes.  I have updated all software on my computer and restarted.  No luck!.  Please help!!

    Thank goodness for this thread! 
    I installed iOS5 last night and was having the same problems described above with my iPad 1 32 GB + 3G.  Unknown Error (1) and was unable to restore. 
    I took my ipad to the local Apple Store today and was told by the genius that it was a hardware issue, and because the warranty had expired, there was nothing the Store could do.  He suggested that I try calling AppleCare.  Then I asked to speak with a manager.  He apologized again and said there was just nothing the Store could do.  I was close to leaving, when I asked a second time if it would be possible to see a Manager. 
    After asking a second time, he called a manager.  After explaining my issue to her, she immediately authorized him to give me a new iPad !   Anyone with this problem should definitely go to the store and be polite but adamant.  You should get a new iPad.

  • HT201263 iPod touch cannot be restored, unknown error (-1)

    I already put the iPod touch into recovery mode , but when I tried to restore in iTune (latest Version), it show up Unknown error ( -1) , ipod couldnt be restore, had tried many way, turn off the window firewall, other security software, but the problem still on.
    Please, help and tell me how to fix it?

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

  • Iphone cannor be restored. unknown error occured (1654)

    Have I just lost all my data? ..after syncing to 5.1 (from 4.3)
    Can anyone please help?

    So Finally I have the solution!!!
    After my phone said "unknown error occured (1645)"
    Some experts said I destroyed the baseband.. but it was not exactly the case...
    my phone - after installation process finished to ios 5.1 said thet the restore file was either damaged or the phone is not compatible
    but do not get scared - it seems pretty normal
    on the phone, chose "set up as a new Phone"
    follow the instruction on the creen, sign in with your apple ID, create iCloud, connect to WiFi (this may not be the  correct cronological order, but you will know what I mean) create and do everything it says, and at the end, you will get the half of the job done...
    At this point, I had all my accounts back on the phone, text messages, all the contacts in the list, my recent calls' list etc.. everything but my apps. But since I created a back up of the old phone and also I synced the apps, I had all my apps in my iTunes
    So, simply I had to choose the apps I wanted to have back on the phone, and synced them
    so it was dome!
    Everything is back to normal
    FYI
    Some collected background information for those who need to understand the reasons - or get some clue...
    Changing so much - ios 4.3 to ios 5.1 means a very steep gradient for the phone, so there is no way of restoring the phone if ios 5.1 got installed, but it is not the end of the story, as luckily I LOST nearly NO DATA, whatsoever... (only music - as I had not stored my mp3s on my PC - but I can put them back any time)
    Since this ios update changed the baseband of the phone it refused to get the old back, that was the reason why I could not restore back up, when I thought something went wrong.
    Thanks for the helping words anyway
    (read previous posts to make sure you had backup, software upgrade etc...)

  • HT201210 iphone cannot be restored error (2003)

    Hi
    i have tried to restore my i phone using I tunes but on last i got a message stating that i phone cannot restore error (2003) can please help

    See if it helps
    Error 2001 - 2009
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

  • Iphone 3gs had screen with itunes and usb cable. tried to do a restore, said it cannot be restored, unknown error occured: error code 1013. I've tried several times, no luck.

    I read on several sites where you go to windows/system32/drivers/etc/hosts and delete gs_apple.com or something like that. I went there, there is no such file or anything with apple in it.
    Any suggestions?

    Click 1013 on that page  --->  iOS: Resolving update and restore alert messages

  • Iphone cannot be synced unknown error 1156

    For some reason, when I tried to sync my iPhone 4 (iOS 6) today, I got this error on my iMac and it showed my iPhone as being 'overfull' - which ws intreresting!
    I carried out a restore to original settings and restored from a backup I made about 3 weeks ago - but got the same problem.  I was backing up using the cable or wireless with the same response.
    I wonder if there is a problem with the port on my iPhone, because it is now syncing, but only after I removed the cable and replaced it more carefully.  It will take some time to sync my music, and it is doing it, but my apps and photos are missing.  Will these be synced in turn?
    That'll teach me to cancel my iPhone 5 order!
    Thanks

    I had the same problem.  Happened twice in a row.  So I shut down itunes and opened it up again.  Problem solved.  Worked for me, anyway.  Good luck.

  • When I'm trying to restore my iPhone 3g, it says "The iPhone cannot be restored. An unknown error occurred (10150

    when I'm trying to restore my iPhone 3g, it says "The iPhone cannot be restored. An unknown error occurred (10150)"

    If the Error is really 1015, it is most likely due to your iPhone having the iPad baseband. If this is the case, you will have to search the Web for tools to use Custom Firmware. These cannot be discussed on Apple Supported Forums.

  • HT4623 Am trying switch from an earlier iPhone to an iPhone4. I have had the Simcard cut to the right size and put it in the iPhone 4 and gone to iTunes. I have clicked on Restore but i get the message that this cannot be done "unknown error 1604" . What

    Am trying switch from an earlier iPhone to an iPhone4. I have had the Simcard cut to the right size and put it in the iPhone 4 and gone to iTunes. I have clicked on Restore but I get the message that this cannot be done: "unknown error 1604" . What to do now, please?

    Thanks, good suggestion, but after trying recommendationsthere  I still have the problem of error 1604 happening and no progess.

  • HT201210 I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.

    I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.
    <E-mail Edited by Host>

    You might try reading the entire help document you linked from:
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • TS3694 iphone cannot restore unknown error occured 1015. anyone help please?

    trying to restore my brothers iphone 3 however it comes up with cannot restore unknown error occured 1015. can anyone help

    mazunzo tembo wrote:
    "the iphone could not be restored, an unknown error occured(1015).
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • HT4623 iphone cannot be restored an unknown error occurred

    iphone cannot be restored an unknown error occurred

    Hi djunerich,
    Thanks for visiting Apple Support Communities.
    See this article for help if your iPhone can't be restored:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Regards,
    Jeremy

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