HT201210 Ipod is locked tried to fix it by restoring it through i tunes and it freezes up and will not unlock what do I do

Can't unlock I pod tried to hook it up to itunes and tried to restore it but it freezes up

What freezes?
- iPod?
- iTunes?
- The whole computer?

Similar Messages

  • TS3274 my ipad is locked. im trying to unlock by sliding to the right and will not unlock. what can i do?

    trying to unlock by sliding my finger to the right and will not unlock

    Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414

  • TS1538 after trying to update my iphone displays connect to i tunes and will not connect

    when i tried to update my phone it would not complete, and now only shows connect to itunes
    computer nor itunes sees it when I plug in to usb

    Try a different USB port, if iTunes still does not see the device - try another computer with iTunes on it also may need to make sure computer and iTunes is up to date as well as may need to uninstall and reinstall itunes

  • My MacBook Air, once pressed the power button, comes up with a file containing a question mark. I have tried re-starting it but this logo continues to appear and will not go. I cannot log onto my mac. Any suggestions as to what this is please?

    My MacBook Air, once pressed the power button, comes up with a file containing a question mark. I have tried re-starting it but this logo continues to appear and will not go. I cannot log onto my mac. Any suggestions as to what this is please?

    You need to reinstall OS X:
    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • The computer says that my flash players is out of date, so I tried to update,   The download starts by stops at 25% and will not continue.

    the computer says that my flash players is out of date so I tried to update.  The download starts by stops at 25% and will not continue.

    Had the same problem (stalling at 25% or 30%).
    This worked for me:
    1.     Reboot computer or use Activity Monitor to force quit any prior Adobe Flash installation process that may be still running
    2.     Download Adobe Flash update using this link (assuming you are using Safari or Firefox): Flash Player for Safari and Firefox - NPAPI 
    3.     Mount flash player by clicking on flash drive icon on desktop
    4.     Right click on Flash file
    5.     Choose 'Show Package Contents'
    6.     Open 'Contents' then 'Resources'
    7.     Run file 'Adobe Flash Player.pkg'
    8.     Reboot computer.

  • My iPhone is frozen at the lock screen and will not unlock

         For the past few months my iPhone 4S has been not acting good since I updated it to iOS 7. At random times it will go to a black screen and not respond for certain amount for time. Well today my iPhone went to that black screen and would not respond. Once I had someone call my phone the black screen went away and started acting normal as usual. Then once I tried to slide and unlock my phone it would not respond, When I tried to connect it to iTunes it connects and backs up but it will not restore. It had be stuck on the lock screen for almost 3 hours. battery life shows 100%. It shows the time as 8:38 because that is the time it stopped responding. The slide to unlock is still glowing but I can not slide to unlock my phone.
         I have no clue on what is going or how to fix the problem. Could someone  please help.

    Hello, John2295. 
    Thank you for visiting Apple Support Communities. 
    You may find this article helpful in troubleshooting this issue.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Jason H.

  • Ipod Classic keeps crashing I-Tunes and will not receive any music

    Yesterday I deliberately deleted all the songs off I-tunes and tidied all my music up, got rid of all the Albums I didn't listen to and a lot of singles from years ago. I then connected my Ipod Classic (80gb if that makes any difference?) to my computer and because I-Tunes had no songs it updated the Ipod and wiped that aswell.
    The problems started when I added all the songs back to I-Tunes and tried to sync the Ipod. It came up with an error which i cant remember exactly, something like an error has occurred and synchronisation can not be completed. Also Windows gave me an error box saying that a 'device' had bad sectors and needed to be repaired or it may not function correctly in the future.
    I can no longer connect the Ipod as it just crashes the computer. Does anyone have any ideas of how I can repair the problem?
    Thanks in advance.
    Rob

    does it stay on a white screen ?
    like this ^?

  • HT1349 My ipod was submerged in water monentarily. I have dried it with a hair dryer and set it in the sun for 1 hour. It now will turn on and only bring up the connect to itunes screen. My keypad is locked and will not unlock by connecting to itunes.

    My ipod was submerged in water momentarily. I have dried it with a hair dryer and have placed it in the sun for 1 hour.  It will now turn on but will only bring up the connect to itunes screen. When I connect to itunes it is not recognized because it is locked with a security code. I have tried to reset the ipod using the instructions in the user manual to no avail. The accessibility screen is functional because I can turn on/off the voice over and the black and white screen. I think I am making progress but cannot unlock it. Does anyone have any other suggestions? Thanks

    Unfortunately, using a hair dryer or placing the iPhone in sunlight, at best, will dry the outside of the device. If water got inside, it may still be possible that this water has not dried and can short out the internal battery or cause other circuit damage ... and what you are seeing may be the results of that. I would recommend that you leave the iPhone turned off and take it to your local Apple Store. They may be able to help, but I wouldn't expect them to offer you a replacement. Sorry!

  • How can I fix my iPod that the screen shows the apple logo then goes black then back and will NOT connect to iTunes?

    I turned off my iPod then turned it back on. The normal apple logo appeared on the screen but then it went black and it won't connect to my iTunes. What should I do and what are my opptions.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod wont play music. it runs slow and will not unlock itself past the home screen since updating to ios5. and i dont know what to do. please help.

    Please help me! my ipod wont play music or unlock itself. i updated to ios5 thinking this would fix it and it wont work still. it is now locked at the lock screen and the little slider bar thing wont slide over. its stuck. and i dont have an apple protection plan because i bought this ipod touch off of a friend 8 months ago. i really dont want to have to spend 300 dollars for a new ipod touch. please help.

    I also live an hr away from the Apple store, so its not the best thing to go there just to ask a question and find out what to do

  • I am trying to back up my new iphone through my itunes and its not working

    I am trying to set up my new iphone, and i need to back it up through itunes since i never backed my old one up with icloud, but once i select the "back up with itunes" on my phone startup, it tells me to connect to itunes, which i do and then my phone syncs, but nothing is transferred to my new phone, and the screen is stuck on saying "connected to itunes"

    I'll reload it tonight when I get home...basically, I bought a new iPhone and downloaded some new medical apps. also had to download an update for iTunes into my mac laptop so I could access iCloud (which was NOT on my prior iTunes software)
    When I synched my new iPhone with the newly downloaded iTunes, I registered my iphone and tried to "back it up" to iCloud and the message indicating that "the required file was not found or has a permissions error...." popped up.
    How do I correct the permissions error, or...am I able to do this somewhere? Or...how do I find the file that is missing?
    Dr. Bob001

  • When I tried to purchase an app it asked me two questions and will not accept my answers

    When I tried to purchase an app it showed 2 questions which I did not know the answer to how can I now purchase an app

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • HT201210 iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting t

    iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting tips work, help??

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process.
    FollowTroubleshooting security software issues to resolve this issue.
    In rare cases, these errors may be a hardware issue.
    If the errors persist on another computer, the device may need service.

  • Greetings, I have been trying to download Lion but unfortunately in pauses during download and will not continue.  All of the specs seem to be in line for what is needed to download. thanks

    Hello
    If anyone has any info on downloading Lion would be greatly appreciated.  The download is in a constant state of pause.  I cannot get it out of the pause phase into active download.  Anyone having similar trouble?
    thx

    See if either of these two things help.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try to update again.

  • I was trying to update my Garmin,on my Imac and the application is locked down on the right hand side of the page next to my trash can and will not open---how can I get firefox to open up again ???

    I was trying to update my Garmin and Firefox is now locked down on the righthand page next to my trash can and will not open---I have an Imac desktop.

    We need a lot more information - like exactly waht you are doing, what version of iPhoto you have and what happens
    LN

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