HT201210 Ipod Touch Screen has nothing on it and cant turn it off.

My son's Ipod Touch has a blue/purple screen and will not respond at all when trying to turn off. The screen is blank and also will not let me restore it on the computer when I try.

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

Similar Messages

  • My ipod touch screen has gone white with bright white spots, I have restored it but it is still white.  It shows in ITunes but I cant do anything with it.  Can anyone help please

    My Ipod touch screen has gone white with bright white spots on it.  I have restored it and it shows in ITunes but the screen is still white.  Is there anything I can do? The warranty has run out so I will have to pay for any repairs (if it can be repaired).  Any help would be much appreciated.  Thank you in advance.

    If you still have problems after restoring the iPod to factory defaults/new iPod then you very likely have a hardware problem.  I would make an appointment at the Genius Bar of an Apple store.

  • My ipod touch screen has turned white. the screen has turned bright white. it is not going by reseting also. when  i  shift screens then it leaves a trail and i dont know what to do. please help.

    my ipod touch screen has turned bright white. the things are visible but partially and when shift the screen it leaves trails behind. i dont know what to do help please.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?

    There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?

    Resolve communication issues
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".

  • My ipod touch is not connecting to itunes and wont turn on all i get is the apple logo when i turn it on. how do i fix this?

    My ipod touch is not connecting to itunes and wont turn on all i get is the apple logo when i turn it on.
    How do I fix this?
    can anyone help?

    Start her:
    iOS: Not responding or does not turn on

  • My iPod touch screen has some circle marks

    My iPod touch 4g has some really small circle marks on the screen. Even if I clean the screen it's still there. What can I do?

    They are most likely marks under the LCD, you should take it to an Apple Store and get it replaced. (Since it's Manufacturer Defect)

  • My iPod touch screen went fuzzy with pink and white stripes

    Hello! I really appreciate if anyone would tell me what's wrong with my iPod touch.
    I have been using my iPod touch for less than a year, and honestly, I have quite a bad habit: I always use it for playing games. And sometimes, I even use it while it is charging. Usually it's fine, nothing went wrong, so I keep doing the same thing sometimes.
    one day, I'm visiting my relative and tried to charge my iPod. Since my iPod doesn't have an adaptor, I usually charge it using my laptop (the seller told me to charge it in a laptop/computer). One day, I borrowed my cousin's laptop to charge my iPod, but she only gave me an adaptor (not made for iPod or any apple products, but it fits so I thought it's okay). But the next day, I found out that my iPod went off by itself and I know that my battery isn't low.
    I Tried to charge it using my laptop at home, but it still went off! Also, it went normal in my laptop (the iTunes appeared automatically, as a sign that my iPod is charging). So, I tried to restore it and I worked (at least I thought so), until I saw my screen went fuzzy (pink and white stripes). So, almost everyday I turn off my iPod, turn it on again, wait for a while, then use it normally. Usually it lasts 'normal' for hours, but it will still be error as usual.
    So, my question is:
    What makes my iPod touch screen went fuzzy?
    Is it because I used it while charging?
    Is it because I charged it with an adaptor that is not made for Apple products?
    please help me, I don't know what else to do! I have restored it, I didn't download many applications like I used to before, and I left it alone when I was charging (I didn't play it while it's charging any more), and I even didn't turn on the Wi-Fi if I'm not using it (I almost NEVER turn off the Wi-Fi before my iPod touch went error)
    Thank you for answering..

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My Ipod touch 2gen has problems locking up and not starting

    I have a 2gen Ipod Touch that has locked up a few times lately when I was using it. Frozen.
    Then some times it would not start at all when I tried to turn it on. .
    So I made sure the software was updated and it was at 4.2.1 and it said it was up to date.
    So I restored it but it locked up again and at times would not restart. I restored it again once I did get it restarted.
    It is still having the same problem. Sometimes when I go to start it won't start so I rehold the two buttons again for 30 seconds and the apple logo appears.
    Sometimes it starts with the white apple logo and sometimes it shows that the battery is red (very low).
    It doesn't seem to do the same thing each time there is a problem. This has been going on for a week.
    It just did it again and I tried to start it but it wouldn't take the 30 second boot so I plugged it in. It took several times of trying the 30second rebooting but finally it came on with white apple logo but then it said the battery was at 100%. Not low.
    What do you think?            Is the battery going bad or what?
    I'm ready to buy a new battery and try to install that.

    Try here...
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    OxE8000065
    Second one in the list.

  • TS1363 i just updated my 4th gen ipod touch with ios 6.0.1 and cant get my email to work

    i just updated my 4th gen ipod touch with ios 6.0.1 and can't get my email to work anymore

    See:
    iOS: Unable to send or receive email

  • IPod Touch screen has gone white with grey lines

    I have had my iPod Touch for a year and a half, so unfortunately it is out of warranty. About two months ago it started behaving strangely. Every other time I turned it on there would be a white screen which after a few seconds would get slightly darker with vertical grey lines. The screen was still responsive, and you could hear clicking. Turning the iPod off and back on would resolve the problem and the screen would reappear with no problems at all.
    Unfortunately this got worse. Now I am unable to turn the iPod on without getting the white screen with grey lines. The iPod is still responsive. I can plug it into itunes and browse it normally.
    I've reset the iPod many times and completely reset it through iTunes with no luck.
    Any suggestions? Is this a hardware fault and is it possible to resolve? Or is there something else I can try? Any help would be very appreciated.

    My old Touch 2G has the same issue. The Apple Store Genius couldn't tell what's the problem. However, I observed that the white grey striped display appears almost every time (or at least far more often) when the iPod lays on a ground. It is fixed by tilting it 90°, so that the dock connector is pointing to the ground.
    And sometimes the density of stripes changes by pressing home (no, I don't mean switching from spotlight to first home screen page, because this happens in lock screen, when home button does nothing) or pulling out the dock cable. So I think it's something near the dock connector and home button. Hardware fail, maybe the not so fitting dock cable in the rounded dock connector is the issue.

  • My iPod Touch screen has shattered?

    The screen on my ipod touch has shattered? htere is nothing on the whole site that says anything about it and there is no one to talk to on the phone. Please help!
    Message was edited by: allie brown

    Welcome to the forums. Sorry to hear about the damage to your iPod. You do not provide any details as to how this happened, although the chances of a spontaneous fracture are fairly slim: there were some cases thought to be exploding screens, but the damage was due to too much pressure. As an owner of the iPod touch and the iPhone, that must have been phenomenal.
    If the problem was due to a manufacturing fault, then your warranty (if you have had this for less than 12 months) should take care of this. If not, Apple can repair/replace the screen with a charge. If it is out of warranty, there are places that can replace the screens at a somewhat lower charge.
    I would start with the nearest Apple shop if I were you.

  • My ipod touch screen has no touch after restoring

    My son 's Ipod touch lcoked up yesterday and I tried reseting it. After it was finished the screen no longer responds to touch.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • My ipod touch screen has gone white

    Please help my Ipod screen has gone white with a feint image

    If not successful
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod touch screen has to push twice

    My ipod just keep saying anything that i push , and the screen doesn't roll

    You have the accessibility VoiceOver feature turned on.
    Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off. You may have to use three fingers to scroll the screen to get there. If problems see:
    iPhone: Configuring accessibility features (including VoiceOver and Zoom)

  • IPod touch screen frozen with computer cable and iTunes sign

    My iPod touch is frozen with a computer cable and iTunes disc sign on the screen. I have tried to restart it but it has not gone away. Any suggestions as to what it may be or how to fix it?

    Called Apple tech help - no freaking use!!! So I read a few posts and amongst others under help in itunes, I ran diagnostics and there was a link when the ipod was not recognized that discussed clearing temp files, etc. I did that, messed with MS Config to disable conflicting programs and some other stuff related to clearing temp files from installation of software. Eventually, I removed all apple software - itunes, helper, bonjour, mobile me etc and reloaded itunes. Did another reboot and this time it worked.
    Now, this is the second time I have updated software and each time it it really sucky. I thought Macs were supposed to be better than PC's (;-) well they sure are NOT. I can download and update anything else with no probs but an ipod.
    ipod touch is cool as it has internet access but stupid as an MP3 player as there is no radio and no decent equalizer. Sony kisses ipod butt regarding sound quality

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