HT201210 ipod wont update

I have a 3rd generation ipod touch that will not update software it says my version is up to date but when I go to download apps it says it needs a different version. What could be the problem? How do I fix it?

To update
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
A 2G to 4.2.1. Requires iTunes version 10.X. That requires a Mac with OSX 10.5.8 or later. With 1OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
A 3G to 5.1.1 Requires iTunes version 10.5 or later
Identifying iPod models
Are you sure you really do not have a 2G iPod? Those can only go to 4.2.1
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.

Similar Messages

HT201210 IPOD WONT UPDATE OR RESTORE

I haven't been able to update my iPad 2 for the longest time now. I've tried to do it just through the device only for it to get stuck on calculating download time and then give me an error message. I've tried to go through my computer as well only to have it hang up on connecting to the ipad update network. I'm getting quite frustrated and got to the point where I just tried to reset and restore everything and that won't even work! Please help, I've run out of ideas...

What happens when you try?

TS1398 how come my ipod wont update with an error saying not connected to internet when it is

how come my ipod wont update with an error saying not connected to the internet when it is?

Try disabling the computer's antivirus and firewall during the download and update.

Ipod wont Update in Itunes. HELP!!!!!!

Heya guys. After installing Itune 6.0, I seem to be having problems with my Itunes recognizing my Ipod. Its plugged in and charging on a USB 2.0 cable, but when I use Itunes, I cant seem to have Itunes even recognize that my Ipod is plugged in and charging. It wont update it for me. Everything else seems to work fine, I can download podcasts just fine and go into the music store.
Could it be that I need a USB cable? Before I would get a message saying something like the cable wasnt fast enough, but I didnt have trouble with it then.
This is my computer that Im trying to get my Ipod to update on Itunes. I have tried to reinstall Itunes, but have trouble there.
When I go into Itunes, I press the Edit Tab, then preference, then Ipod tab. It says then it isnt connected. But if it isnt connected, then how come it shows on my Ipod that it is charging?
From what I've been reading, Itunes 6.0 is causing alot of grief. Im sorry if this is long-winded but I hope that I gave some details that would help. Thank you if you can be of anyhelp.

Heya guys. After installing Itune 6.0, I seem to be
having problems with my Itunes recognizing my Ipod.
Its plugged in and charging on a USB 2.0 cable, but
when I use Itunes, I cant seem to have Itunes even
recognize that my Ipod is plugged in and charging. It
wont update it for me. Everything else seems to work
fine, I can download podcasts just fine and go into
the music store.
Could it be that I need a USB cable? Before I
would get a message saying something like the cable
wasnt fast enough, but I didnt have trouble with it
then.
This is my computer that Im trying to get my
Ipod to update on Itunes. I have tried to reinstall
Itunes, but have trouble there.
When I go into Itunes, I press the Edit Tab,
then preference, then Ipod tab. It says then it isnt
connected. But if it isnt connected, then how come it
shows on my Ipod that it is charging?
From what I've been reading, Itunes 6.0 is
causing alot of grief. Im sorry if this is
long-winded but I hope that I gave some details that
would help. Thank you if you can be of anyhelp.
You Might need update the software (ipod updater) (downloadable at www.apple.com) it might be your ipod software. what model is your ipod?

Ipod wont update, restore, WORK!!??

hi everyone, my ipod's been playing up, its the second time this has happened, the last time i managed to sort out the problem but it was an accident! It started off by suddenly deleting all the songs in my ipod, they're still in my library but wont update onto my ipod, saying there is not enough memory. I have tried resetting, and then update/restoring but I keep getting a range of different error messages from "Internal error" to "formatting failure" i have searched through all the discussions on here but none have helped!! the ipod updater i downloaded seems to disappear on my computer leaving one from jan06, which is obviously out of date. PLEASE HELP!!!!
thanks xxx

You've seen this?
Internal manager error.
If after trying all else, you could try a format of the iPod in Windows. A full format does a check and remap of bad sectors on the iPod hard drive, and you would need to restore the iPod as normal (using the iPod updater) afterward. This can also work when the iPod is recognized by the computer, but not by the updater.
First, put the iPod into forced disk mode.
See: How to put the iPod into disk mode.
On your PC, go "my computer" and right click on the iPod, then choose "format". Ensure the settings are at "default" and that "quick format" is not checked. Now select "format". It will take a while, but when that's finished, restore the iPod using the updater.
If you need to, reset the iPod to exit disk mode.

My ipod is formated for windows xp. new laptop is windows 8. ipod wont update on new laptop, what do i do now?

my new laptop is windows 8. iPod is formatted for windows xp. new laptop knows iPod is there but wont update. how do I fix this?

hey there oddball35,
It sounds like you are trying to update your iPod with your new computer. Without knowing the specific symptoms, I recommend you start with choosing the iPod model you have from the following website:
iPod Troubleshooting Assistants
https://www.apple.com/support/ipod/five_rs/
If that does not resolve the issue, are you getting any error messages, or what specifically is preventing the restore from happening?
Thank you for using Apple Support Communities.
All the best,
Sterling

IPod iTunes is up to date but my iPod wont update all songs???

The fact that Apple wants me to pay $50 for one incident...enough said! Sorry, I'm better now. So I have a legacy issue. iTunes version and iPod software versions are up to date but when I look at "My iPod" through iTunes it does not show all songs synced to my iPod?? Essentially my iPod is locked and grayed out and wont update new songs I have bought from iTunes. There is even a little lock at the bottom of the iTunes page "within" my iPod.... I cannot seem to unlock it and it is not because the iPod is physically on hold. Huge bummer - hugely annoying and Apple help desk wants $50 to tell me whats wrong with their product...

I've just started having a very similar issue. My iPod (20 GB dock connector, touch wheel with the four buttons above etc.) crashed for about the third time, wiped out all the songs on it and crashed iTunes each time I connected it to my Mac. In the past I have just loaded the iPod Updater again to re-install the software and start from scratch so I did this again. However, this is the first time I have done that after upgrading to iTunes 6 and I used an old iPod updater that I had previously downloaded (2005-03-23).
Everything seemed normal except none of the music I have purchased from iTunes will copy across to the iPod, error message = "some of the songs...were not copied..because your iPod software is too old. Go to...to get the latest iPod software update." I downloaded 2005-10-12 but it doesn't seem to do anything. Can anyone help?
With the updater I have just run the .dmg which opens the volume and then I've run the .mpkg. Do I need to do anything else?!?!?

HT201210 ipod software update for restore takes over 5 hours

My daughter forgot her password and I have been trying to restore for 24 hours now. The process has been taking hours (5 or 6), but then doesn't work to restore the device. I have disabled antvirus and followed detailed instructions found here and elsewhere. The ipod is brand new, updated, and itunes is up to date as well. However, the ipod softward update for restore is taking FOREVER.
Are there any other tips or will I need to take this to the Apple store?

The same thing is happening to me, I already made a lot of backups, I restarted the computer and the iPod and it's still using more then 30 gbs from my memory, and I have free memory, it's not full. But I'm relieved I'm not the only one.

My ipod wont UPDATE when i plug it into my computer! please help!

when i plug my ipopd into my computer it says ipod is updated but it doesnt update my new songs that i bought! now i got my old songs and i want my new ones on there but nothing works. PLEASE HELP ME!
ipod video Windows XP

Set the iPod to sync manually, and then drag the songs you want transferred to it onto the iPod in the iTunes source list. If you get any error messages, post back with the text of those messages; following these instructions may be necessary.
(18255)

HT201210 ipod software update server could not be contacted

Trying to update and ITunes, IPAD2 and IPOD Touch.
Getting the "Ipod Software Update Server could not be Contacted" error.
Network connectivity NOT an issue:
Currently using:
Win7 SP1 (64-bit)
ITunes 10.6.0.40
Have tried the following:
1. restarted router; ensured no port blocking
2. Changed the 'host' file to:
a. blank
b. added 127.0.0.1 gs. apple.com
3. Turned off firweall
4. have changed the dns servers to opendns servers:
a. 208.67.222.222
b. 208.67.220.220
None of these have worked..
Does anyone ahve any other ideas?
Owen

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

My 4th generation ipod wont update without deleting all of my Media. I dont want to do that. What do I do?

I have a 4th generation 64 gb iPod Touch. I had a laptop that it was synced with but it crashed. Everytime I try to update it pops up a messege saying "Erase all media and update". I do not want to do that. It wont even let me put more music on it. Im not sure what to do..Im scared because its a 64gb iPod i love it to death. It is all I own. How can I put music on it without deleting all of my media. Or where can I store all the media to restore later?

I realize that, but I was just updating to the most recent software when I got an error message & now it's just showing I need to restore. Is there a way to back it up first or avoid the resetting to factory?

Ipod wont update to itunes!! plz help

hi all,
okay, my ipod connects to itunes and starts charging, but it wont actually go into itunes, like in the sources list. So i just dont know what to do, becuase it connects with the do not disconnect thing like it usually does, but now it doesnt go into itunes in the source list, so i cant update the music on my ipod! is there anything i can do?!? Thanks!
Chels'
dont worry, be happy

Also:
If you don't have access to a computer
If you are using Find My iPhone, you can use Remote Wipe to restore your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode.

Help! ipod wont update

I returned my mini ipod to the store i got it from because it wouldnt charge correctly they gave me a new one and i couldnt get it to update songds to my ipod it would charge but not update and when i hit file on itunes and update ipod it wont let me so i took it back and got another one and i have the same problem pls help!!!! thanks alot xxxxx

Dont use the supplied installation cd.
First off, if you don't already have it, download and install the latest iTunes 5.0
Then download and install the latest iPod Updater, then restart your computer.
Run the updater program, connect your iPod when prompted (not before), and follow the set up procedure, and you should be good to go.

My ipod wont update. please help me.

Hi. Um well my ipod just got back from being shipped out to be fixed. And all my songs are in the library on itunes but when i plug in the ipod to the comp it wont pop up. Please help me.
-katie

IPods come back from repairs formatted for the Mac, so you'll have to run the iPod Updater and format it.
Run the Updater (Start - Programs - iPod), only connect your iPod when it tells you to, and choose the Restore option. Then sync with iTunes and you should be back in business.

My ipod wont update any apps, it says something about storage managment but i have 4 gigs left and all of my iclous storage left. Is their ayway to fix this

my app store wont let me update any apps when i click the update all button it doesnt do anything and eventually says i need to manage my storage, i have 4.4 gigs left and all of my icloud storage left and i just deleted 5 app hoping it would make room but it didnt work. is there something that happened to itouch 3rd gen during th ios5 update or something? please let me know if there is anything i can do

it says something about storage management
Try these support articles...
iCloud: Managing your iCloud storage
iCloud: Purchasing iCloud Storage and Billing

HT201210 ipod wont update

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