HT201210 iTunes can't sync my iPod because the connection was lost.
I have been having some issues with backup and sync for the past week or two with my iPod Touch. I am being told by iTunes that it cannot sync with my iPod because the connection was lost. I tried a different cable and still no luck.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Next
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer
Similar Messages
-
Cannot sync my ipad because the connection was reset?
I can't sync my ipad or iphone because an error code comes up stating that it cannot be synced because the connection was reset. It comes up after the backup process of the sync session.
Try another cable and be sure it's genuine Apple. Also make sure there is no debris in the connection area of the device.
-
whenever i try to back up my iphone it gives me an error message "itunes could not back up (my)iphone because backup was corrupted or not compatible with your iphone" i already deleted the itunes backups through the prefrences tab. this has not helped. what am i doing wrong?
I have the same question and the only reply I've found on the forum was "change the USB hub", which HASN'T worked. So I am accepting new suggestions. Tks!
-
i am syncing my ipod but it comes up with a error saying itunes could not backup the ipod because the backup was corrupt or not compatible with the ipod, what do i do?
As I said the iTunes program on the computer. You open iTunes on the computer and go to the View menue in the upper rightand then click on preferences. Go to Devices and delete the backup.
-
When I connect my iPod Touch to a new laptop (Macbook Air) the "Info" tab won't appear and therefore I cannot sync it with my new iTunes. How can I sync this iPod with the iTunes on my new laptop?
There is no Info tab in Mavericks
if you use OS X v.10.8.5 or earlier. If you use OS X Mavericks v.10.9 or later, your contacts, calendars, and other info are updated on your computers and iOS devices via iCloud. For more information, see iCloud Help at icloud.com.
iTunes 11 for Mac: Sync contacts, calendars, and other info with iPod, iPhone, or iPad -
My laptop died so I've installed itunes onto another PC and my music is all on an external hardive which is connected to the new PC. How can I sync my ipod with the new itunes and get all the music onto itunes?
You might consider itunes match for moving CDs you've copied into your itunes library if you dont have a way to use home sharing.
iTunes match is an optional service offered by apple that costs about $25 a year. It scans your music library and if it finds music that is already in apple's itunes catalog it'll automatically "unlock"/"store" these in the cloud for you. Items that it does not find in the catalog it'll upload and store these in the cloud for you and you can download them on your devices. See http://www.apple.com/itunes/itunes-match/ -
Hi! I have an iPhone 4S with iOS 6.1.3 and I have iTunes 11.1.3.8. on my Windows 8. Now I can't sync my iPhone, because the device is not recognised by iTunes. Somebody have any idea why, or what can I do (except refresh the iPhone software) ?
Hi Drazse,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes for Windows, the troubleshooting steps in this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy -
Every time I sync my iTouch I get the following message - "iTunes could not back up the iPod because the backup was corrupt or not compatible with the iPod. Delete the backup for this iPod, then try again." However, when I follow these instructions, delete the backup and try again - I get the same message. Any ideas what is wrong?
Hi,
Try this thread. https://discussions.apple.com/message/12661408?messageID=12661408
Carolyn -
My laptop hard drive with my itunes library died and now itunes won't sync my ipod to the libary on the new drive without first deleting everything on my ipod. What can be done?
Sync with new computer
https://discussions.apple.com/docs/DOC-3141 -
How can I sync my ipod to the i tunes library in my computer? and how can I make sure each Cd I play is automatically saved onto the Ipod?
My problem is that if I open I tunes, the Sync ipod option in the menue is grayed out, and so not available.
This is starting to irritate me, so any help would be much appreciated.
Thanks!I have the same problem. The Sync ipod option in the menue is grayed out, and so not available. HELP!
-
i get an error message saying itunes could not sync mail accounts. because the mail accounts are in use by the iPhone. It asks that i close the mail accounts settings on the iPhone and sync again. Is it requesting that i delete my email accounts?
just as i've posted the same issue here hope that someone could give us a hand. I have just swtched from nokia to iPhone for my company cell and i have more than 1000 contacts... it would be murder to create those contacts one by one )))))
-
Itunes can't burn this cd because the burn speed is too fast for your cd...
For the first time since upgrading to 10.3.9 I'm trying to burn a data disc from iTunes to backup some files. It fails every time and ruins the blank CD. This is getting expensive!
The CDs are Phillips CD-R 52x. (Yes, I've used blanks from this very box before the 10.3.9 upgrade and it never failed before.) iTunes was set to 24x burn then changed to "maximum possible" for the burn speed.
Most times it looks like it's burning the playlist but around the 5th file it spits it out and gives the error "itunes can't burn this cd because the burn speed is too fast for your cd burner or media". Sometims it just locks up itunes with "checking media" and I have to force quit iTunes. Then the disc is ruined. It won't even show up in Finder.
Ugh. Anyone know how to fix this?
edited p.s.
Here's what the Console log says for the last failed attempt.
Mac OS X Version 10.3.9 (Build 7W98)
2007-05-13 14:20:36 -0500
iTunes: Burn started, Sun May 13 14:21:47 2007
iTunes: Burning to CD-R media with SAO strategy in MATSHITA DVD-R UJ-816 DXJ3 via ATAPI.
iTunes: Requested CD burn speed was max, actual burn speed is 16x.
iTunes: Burn underrun protection is supported, and enabled.
iTunes: Write (10), block: 72864, count: 32 -> 3/0C/00 Medium Error, Write error
iTunes: Burn failed, Sun May 13 14:24:37 2007
iTunes: Burn sense: 3/0C/00 Medium Error, Write error
iTunes: Burn error: 0x80020060 The device drained its buffer without burn underrun protection.I just tried setting the iTunes preferences to burn at 4x (since in theory the specs say my SuperDriver burns CDs at 8x) and got the following error.
The attempt to burn a disc failed. The device failed to respond properly, unable to recover or retry..
and looking in the console this is the error.
iTunes: Burn started, Sat May 19 21:46:14 2007
iTunes: Burning to CD-R media with SAO strategy in MATSHITA DVD-R UJ-816 DXJ3 via ATAPI.
iTunes: Requested CD burn speed was 4x, actual burn speed is 4x.
iTunes: Burn underrun protection is supported, and enabled.
iTunes: Write (10), block: -150, count: 32 -> 3/73/03 Medium Error, Power calibration area error
iTunes: Burn failed, Sat May 19 21:46:25 2007
iTunes: Burn sense: 3/73/03 Medium Error, Power calibration area error
iTunes: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
iTunes: Burn started, Sat May 19 21:52:27 2007
iTunes: Burning to CD-R media with SAO strategy in MATSHITA DVD-R UJ-816 DXJ3 via ATAPI.
iTunes: Requested CD burn speed was 4x, actual burn speed is 4x.
iTunes: Burn underrun protection is supported, and enabled.
iTunes: Write (10), block: -150, count: 32 -> 3/73/03 Medium Error, Power calibration area error
iTunes: Burn failed, Sat May 19 21:52:35 2007
iTunes: Burn sense: 3/73/03 Medium Error, Power calibration area error
iTunes: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry. -
ITunes could not backup the iPod because the backup was corrupt or not compatible with the iPod
iTunes could not backup the iPod because the backup was corrupt or not compatible with the iPod? Please help!
See here: iOS: Troubleshooting backup issues in iTunes
B-rock -
Iphone cannot be synced because the connection was reset
My iphone is not syncing when I plug it into my mac and I keep getting a message to say it is not syncing because the connection was reset.
Try deleting the iPod Photo cache, as described here:
http://support.apple.com/kb/TS1314 -
I am using the same computer i used to make all my music downloads and when i try to re-download a song or album it already says "downloaded". i need to re-download because the backup was lost. my computer is still authorized on my account.
If you still have the 'pointers' to them in the Music part of your iTunes library (i.e. where you would click on them to play them) then iTunes will assume that you still have them and will show them as downloaded in the Purchased link under Quick Links on the iTunes store home page - if you try deleting one of them then it should get the cloud symbol for re-downloading, and you can do the same for the others.
Maybe you are looking for
-
Phone not working after update
Hi,i have 2 phones Sony Xperia T. Soon after my updates both phones go off when i try do something like :GPS,Map,using the camera,listening music and etc.I've send both phones to repair center in Ashford for Sony and still don't know what is wrong wi
-
ITunes consumed 90% of hard drive! Can't upgrade/sync my phone!
My immediate problem: I bought a 64GB 4S to replace my 16GB 3G. I've managed to do a proper backup of 3G on hard drive and have told iTunes to restore from backup onto 4S, but it is insisting on backing up the 4S first! There is no space left to do
-
RMI Callback Connection Refused Problem
we are running Red Hat Linux 9, we previously had a problem connecting a server and client running in 2 different PC's. we had the following error Exception in mainjava.rmi.ConnectException: Connection refused to host: 127.0.0.1; nested exception is:
-
Error 1055 using XY graph's node property
Hello I'm using the node property block to specify the plot name of a XY graph (and other things). But is so strange because it makes an error 1055 , incorrect object. I'd run this application before and I'd no problems, what is the reason? Thank you
-
Error message after downloading OSX Mountain Lion 10.8.2
I downloaded OSX Mountain Lion last night and now I continue to get a error message that says "There was a problem connecting to the server. URLs with the type 'file' are not supported." What does this mean?