HT201210 ITunes has a blank screen, does anyone know why? Thak you
ITunes has a blank screen does anyone know why?
Hi Rose mfrompa!
I have an article that I believe will help you troubleshoot this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using the Apple Support Communities. Have a good one!
-Braden
Similar Messages
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HT4623 ITunes has a blank screen, does anyone know why? Thak you
ITunes has a blank screen does anyone know why
Hi Rose mfrompa!
I have an article that I believe will help you troubleshoot this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
While trying to purchase a gift card to send via email, got a message this apple ID not eligible for purchase. I've purchased many times before and this has never happened. Does anyone know why?
Re: ITunes will not let me send a gift certificate...Error message says: This Apple ID is not currently eligible to purchase gift certificates. I have a valid Apple ID so please tell me why this is happening if you know.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
Are you still using OSX 10.4.11? I thought the Store didn't work with Tiger. -
My ipod is using software iOS 5.0.1 but it wont be recognised by itunes running in Snow Leopard – does anyone know why?
Try resetting the AMDS for Mac OS X v10.6.8 or earlier > iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
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Question in the subject title...
I have to admit that iTunes Match is out of my league because I do not use it. Turning that off might make the difference, but turning it off might screw everything up as well. I know very, very little about iTunes Match, but that does present a different spin on this.
Knowing the very little that I do know, with iTunes Match on - there should be no reason to sync the albums since they should be available on your iPad via Settings>iTunes and App Stores>iTunes Match>On.
Hopefully someone that uses Match will chime in. -
I am fairly new to this. The series doesn't appear to have downloaded to my iTunes but was on my apple Tv but has now disappeared.
Welcome to the Apple Community.
There appears to be a temporary issue with the iTunes store, there are a number of reports of this coming in. I have the same issue on my Apple TV's, iOS devices and on iTunes on my computer, it appears to affect all content from the store (music, TV shows, movies, apps and books) -
IPhone 5 screen is black, when I connect to ITunes it says "to allow access please respond to your Iphone". Impossible with a black screen, does anyone know what the prompt is?
Hey 11doski,
Thanks for the question. After reviewing your post, it sounds like the display has a dark screen. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iPhone: Hardware troubleshooting
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I downloaded the new version of itunes and it changed my path. I have over 10,000 songs in 100's of play list. This is the third time it has happened. It is putting file://localhost in front front of the path. Does anyone know why and has a solution RJ
Hello there, RJ Quick.
I've located the following Knowledge Base article that might be the information you're looking for:
iTunes 11 for Mac: Change where your iTunes files are stored
http://support.apple.com/kb/PH12165
The following section may be of help:
Change where imported files are stored
Choose iTunes > Preferences and click Advanced.
Click Change and select a new location for your files.From now on, new songs and other items you import will be stored in the new location. Songs you’ve already imported stay in their current location.To go back to storing imported files in the iTunes folder, choose iTunes > Preferences, click Advanced, and click Reset.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
HT201209 My credit has gone from my itunes account does anyone know why
I've just login to my account to find my credit has gone does anyone know why?
This question is specifi to itunes. It says that the original file cannot be found.
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On my IPad 2 home screen, the mail app used to indicate the number of new messages with a number in a red circle, next to the app. This has vanished, I think about the same time as when I upgraded to the new OS. Does anyone know why and how to restore this feature?
Thanks. While you were replying to my question, I went into notifications and figured
it out. Appreciate the quick response! -
There is a pad lock symbol in the upper right corner of my screen. does anyone know what this means? it has a circle around it...
abigailfromwaddell wrote:
There is a pad lock symbol in the upper right corner of my screen. does anyone know what this means? it has a circle around it...
You have activated rotation lock. Check the little switch near the volume control.
Stedman -
Hi i have avi files saved in iphoto that i used to be able to play through quicktime. However in the last few weeks i cannot play many of these files. I can see the videos and click on them but nothing happens (i have version 7.6.9 of quicktime). Does anyone know why this has happened and what i can do about this?
Thanks.What do you mean by what audio/video formats are involved? These are all files from several digital cameras.
As previously stated, AVI is a file container. It is somewhat old and its originator, Microsoft, dropped official support of it over a decade ago. However, it remains popular with PC users since almost any valid audio and/or video compression format can be stuffed to the file which synchronizes the content by interleaving the individual audio and video frames. The compression format is the specific manner in which the audio and video data are encoded as it is placed in the AVI container. You can find the compression format by inspecting the file in the Finder "Info" window, or in the "Inspector" window of the QT player (or other media player) if the file can be opened.
For instance, one popular compression combination would be to place DivX encoded video and MP3 audio in an AVI file container. However, neither DivX nor MP3 is natively supported by the QT player. (Although iTunes will natively support the MP3 audio.) Therefore, people who wish to play such files in the QT 7 Player would normally install either the DivX component or Perian but not both. Either installation will independently play such files in the QT Player, but if both are installed, the file will usually stop working since these two codecs can create a playback conflict.
However, the AVI container could just as easily contain DV along with DV audio. In this case, the file should play correctly in QT since this compression format is natively supported by the basic component configuration that comes in every current OS installation. Therefore, if such files suddenly stopped playing, this could be an indication that a component has been moved or deleted or that your system or QT embedded structure has become corrupted. -
i'm trying to redeem my itunes gift card and i get the message "session timed out." does anyone know why i'm not able to redeem my card and why i get this message in stead?
I've been having the same issues too, and thought it was just my outdated computer or account?!
Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above: Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable. I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers? -
On my ipad and iphone email when I reply to all it goes to main screen. It lets me reply to all from a PC. Does anyone know why?
I actually figured this out. One of the people I work with has an Android phone. My ipad and iphone will not let me respond to his email when sent from his phone. Don't know why but that is what is going on. I am going to experiment and see if I can find anyone else with an android that I can't respond to.
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Hi
I have purchased an audio book from iTunes with my iMac.
Now I wanted to listen to it on my iPhone so I proceeded to transfer the purchase and looked for the book in the purchased section of the store in the iTunes on my iPhone but it did not show up.
Does anyone know why and how I can transfer the audio book purchased on my iPhone so I can listen while away from the desk?
Thank you,
SanyaCan you find the audio book by using the Search feature on the iPod?
Do you have the right boxes checked to sync the audio book to the iPod?
iTunes: Syncing media content to iOS devices and iPod
Note you have to check the boxes in Books pane for the iPod in iTunes to sync books in general and another box to sync Audio Books.
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