HT201210 itunes logo and usb logo are on my screen

itunes symbol and usb symbol are on my iphone screen

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Have you tried restoring your iphone?

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  • HT4623 when i updated the ios the itunes logo and usb symbol appear on my screen and I cant do anything

    when i updated the ios the itunes logo and usb symbol appear on my screen and I cant do anything

    Do what the screen is telling you to do
    Connect the iPhone to your computer and restore with iTunes
    Allan

  • Just installed 7.02 and only get itunes icon and usb cord. If I connect to itunes as requested, will I lose all my photos ?  7 installed just fine, why the problem with 7.02 ?

    Just installed 7.02 and only get itunes icon and usb cord.  Why should I have to connect to itunes ?  If I do, will I lose all of my photos ?  Shouldn't I get free service for their software problem ?

    You don't have to update to 7.02 if you don't want to, though this update does fix a few glitches in 7.0.
    Before updating, you should always back up your data - it's standard practice. I've never lost pictures in an iTunes update.
    Perhaps you could elaborate on the comment, "Just installed 7.02 and only got itunes icon and usb cord." What problem are you having, exactly.
    Your next question confuses me. "Shouldn't I get free service for their software problem ?." What free service were you looking for? You can always go to your local Apple store for help, or ask questions here for free.

  • HT1349 When I turn on the ipad all I see is iTunes icon and usb cord.  Can not use the I pad. What do I do?I

    When I turn on my iPad the screen is the iTunes icon and usb cord.  I can not go anywhere.  Stuck on that page?  What do I do?
    i

    You are in Recovery Mode. Follow the instructions below to recover your iPad.
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • Itunes icon and usb icon on screen ........

    The iTunes icon and usb cord icon shows on my screen to plug it into the computer. When I do so iTunes tells me I must first type in my password on my ipod so itunes can connect to my ipod. The problem being that the itunes and usb cord icons are on my screen and I am unable to get to the password to type it in...HELP PLEASE

    Your phone is in recovery mode; you will NEED to restore the device by connecting it to iTunes. If you ever synced  with iCloud then you may have contacts saved there, otherwise...unforunately your data will be lost

  • HT201413 i got a problem on my iPod touch 4 and bought it last month. It has an iTunes and usb port in it's screen. Do i need to have the receipt? because I lost it

    i got a problem on my iPod touch 4 and bought it last month. It has an iTunes and usb port in it's screen. Do i need to have the receipt? because I lost it

    That screen is asking you to connect the device to iTunes to restore it.
    tt2

  • Help me!!!! my itunes library and play list are disappearance!!! Please!! 50gb of music!!

    Help me!!!! my itunes library and play list are disappearance!!! Please!! 50gb of music!!

    Layoff whatever drugs you are taking... they have seriously messed with your brain.
    No content shows in iTunes after updating
    iTunes 11.04 is most certainly compatible with iOS5 and previous versions of iTunes.

  • My itunes tv and movie purchases are not showing in my video app

    my itunes tv and movie purchases are not showing in my video app, iphone 5s, and this has happened since ios 8 was installed

    Were they previously downloaded/synced to your iPhone, and if they were have you got them in the TV Shows and Movies parts of your computer's iTunes library. When you update via a computer the device is backed up, the iOS version is updated, and your content is then restored to the device - but none of your iTunes downloads are included in the actual backup (just your documents, notes, calendars, app settings etc), instead it looks to get the apps, music, films, TV shows from your iTunes library.
    If the 'show all' setting isn't showing them then what country are you are in, you are logged in with the same account that you bought them with, you haven't changed countries since buying them and they aren't hidden : iTunes Store: Hiding and unhiding purchases ?

  • My iphone is froze during a reset at the itunes symbol and usb plug

    my iphone froze during a reset at the itunes symbol and usb plug with the arrow pointing at symbol.  how do i get past this point as my itunes account is not even recognizing my phone now?

    Turn it off by holding home+ power button untill the screen goes black ( as soon as it goes black, release the buttons).. This might take some practice , so dont worry if on the first try your phone reboots and goes to itunes screen again.
    Now, with your phone powered off, enter DFU mode:
    Method 1)
    Attach the phone to the pc
    Turn the phone off
    Hold power and home together for *exactly* 10 seconds
    Release power but keep holding home until the pc beeps as a USB device is recognized.
    Whilist in dfu mode, itunes will recognize the device and it will ask you if you wish to restore it. Simply click restore, and the restoring proces will begin.
    This will hopefully fix your iphone.
    Cheers

  • Help! my iphone 4 was stucked or cannot recognize by my itunes after updating to 4.3.5? how i can open it again, it seems stucked with an itunes icon and usb on my iphone screen

    help! my iphone 4 was stucked or cannot recognize by my itunes after updating to 4.3.5? how i can open it again, it seems stucked with an itunes icon and usb on my iphone screen.
    pls help me recognize my iphone4 to itunes and bring back my iphone 4 the way it was before. THANKS!

    Hi my iphone 4 is also having the same problem of hanging with the same screen reflected. itunes keep suggesting me to do a restore setting but it fails to restore after running half way. Have u solved your problem ardy..? Hw can i / we do about it...?

  • HT201442 my phone is not getting started,its displaying itunes sign and USB sign on the phone's screen. I have also restored and updated the phone however not getting started

    my phone is not getting started,its displaying itunes sign and USB sign on the phone's screen. I have also restored and updated the phone however not getting started

    It helped earlier but it has come back again. I don't know what to do. I tried what you said earlier but this time even this is not working either. And quite intrestingly my phone won't turn off. I turn it off, it goes off and then restarts on its own and then keep giving the same message again and again.
    Could it be a charging cable, is there any chance that the cable which was working fine one day could turn to be "incompatible" with iphone the other day????????
    Please help

  • HT4623 i am seeing only itune and USB symbol in my iphone screen. How to fix it?

    i am seeing only itune and USB symbol in my iphone screen. How to fix it?
    I have connected my iphone to Computer....but i tune is not deteting the device it seems.
    Could some one help me here?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    But... if the Device has been Modified... this will Not necessarily work.

  • HT5234 the material of all apple charges are awful and start to disintegrate. They are very expensive to replace. Great product but the charger and USB cords are awful my Mac book charger he rubber like material starts to break apart exposing your wires.

    the material of all apple charges are awful and start to disintegrate. They are very expensive to replace. Great product but the charger and USB cords are awful my Mac book charger he rubber like material starts to break apart exposing your wires.

    Yes Apple knows this and will replace, take both machine and charger in.
    https://support.apple.com/kb/ts4127

  • HT204406 Started iTunes Match and the songs are individually available but none of my playlists are on my apple tv yet looking at the playlists from my iTunes on my mac there looks to me no issues

    Started iTunes Match and the songs are individually available  on my apple TV, and there is a tab for playlists. Yet the only playlists available are the Preset itunes generated 4: 90's music, Classical Music videos, and Recently Added. Yet even the recently Added playlist does not contain my most recelty added music purchased form iTunes and shows that is in the Cloud. None of my other playlists are on my apple tv yet looking at the playlists from my iTunes on my mac, there looks to be no issues relating to them and the cloud. Even tried making a new playlist. It made no difference. It would be nice to figure out how to have my music available on my TV without having to open up my computer everytime. Yes I know I can use my cell phone but, I'd like to put my photos to music and to set that up I need the Itunes Match playlists to WORK

    Hi I had exactly the same problem, I don't know if you setup your Apple TV before you subscribed to iTunes I match? If you did then I did the same and although all my songs showed up on my Apple TV none of my playlist did.
    This is how I fixed it I went into settings on the Apple TV menu and reset the device back to factory default, I then setup the unit again adding in my iTunes username and password etc, ticked the bix that says turn on I match and then went into music
    It took a few moments but it said updating once this finished I checked playlists and all my playlists as per my desktop PC were showing up!
    I hope this Helios resolve your problem too :)

  • Did an update on my phone and now i have the itunes symbol and usb symbol on my screen and my phone will not show anything else, what do i do?

    Did an update on my phone and now I have the itunes symbol and usb symbol on my screen and my phone will not show anything else, what do i do?

    http://support.apple.com/kb/ht1808

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