HT201210 ive been trying to restore it to factory settings but it says theres an unknown error. ***? HELP!
i have ipod touch. it couldnt be found on my computer so i uninstalled everything and re-installed everything and it still wont register with the computer. Ive been trying to restore it to the factory settings but it keeps saying theres and unknown error with my ipod. do i have to throw it out? HELP!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- Try another USB port
- Try another cable
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Try on another computer
Similar Messages
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I have been trying to restore my iphone5 with icloud back up. Keep getting an error. Any trouble today with Icloud? what can be happening? (I restored it yesterday to an older back up and it worked perfectly!!)
From your other post on the same subject.
my iphone not restoring to icloud today. I restored it yersterday to an older copy and worked perfectly... Any troubles today with ICloud? what should I do? -
i been trying to restore my ipod on itunes but a lil box always pops up saying that my ipod software update server cannot contacted i feel like i tryed everything idk what to do i need help
Try:
- Powering off and then back on your router.
-iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
tried to restore the phone in itunes but it says error 21 and is still stuck on the apple loading page
anyone got a clue how to un freeze it ?See > Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Here > http://support.apple.com/kb/TS3694#hardware -
My ipad mini 2 is not turning on. I tried to reset with the power/home buttons but it didnt work. I tried to restore it in DFU mode but it didnt work, i get error 4004. Please help me!
I also tried the ol' whacking 3 times trick...Didn't work to my surprise
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1015 ? I'm trying to update my iPhone 3 and get this error message. The phone belonged to my wife, and I'm trying to restore it to factory settings as new owner. Any ideas?
Before beginning the download, try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the secure OS your computer is running.
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Hello! Just connected a used iPhone to iTunes for the first time. I'm trying to restore it to factory settings/default. The phone is connected via Wi-Fi and is updated to the most recent OS that the phone allows. The computer is also connected to the internet. But I still get the error: "itunes could not contact the iphone software update server because you are not connected to the internet." I also connected via iTunes and authorized the computer, but still have the same issue. Really, all I need to do is completely wipe the phone and start from scratch for safety's sake.
Help?Did you check your security software settings?
Third-party security software might conflict with iOS devices connecting to iTunes. Follow this article to troubleshoot issues that might be caused by your security software. -
one fine day yesterday, my i phone just hangup lost all contact detail. The screen only show a picture depicting cable connection to iTune. I have tried to restore iphone to factory setting but not working . May i know how to proceed to recover lost contacts.
I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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My iphone is asking me to connect to itunes , once connected i am asked to restore iphone, when i click restore it comes up with a box saying there is an error,
Please helpHi charliew1,
Thanks for visiting Apple Support Communities.
You may find the troubleshooting steps in this article helpful:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy -
Hellooo Apple Community!
I'm trying to install iTunes on my computer running Windows 7 Home Premium. I'm not sure if iTunes is compatible with my computer operating system because when I try to install it, it says the installation is completed but it says there was an error so it won't let me get itunes! Can someone please tell me if iTunes can be downloaded and installed on "Windows 7 Home Premium" and if so, how?! I need iTunes asap, I have an iphone 4 running ios 6.1.3. Please get back to mee!!
Thankyou thankyou thankyou!
Natalie.I just tried running the Lenovo Hard Drive Quick Test both in normal mode and in safe mode. Both times it indicated a failed read test on the HDD. The last two tests also failed. I forget what those tests were called.
I am really beginning to think I have a bad HDD and the problem just happens to be in the reserved partition where my factory system software resides. -
I was given an iPhone 4 from a friend and I was trying to reset it to factory settings but it won't let me. It's keeps popping up with a box to put in my friends iCloud account password in but I don't know it. How can i delete their iCloud account without knowing their password?
You cannot delete the iCloud account that is signed on to Find My iPhone unless you know the password. This is called the Activation Lock:
ACTIVATION LOCK
It is an anti-theft security measure that is a part of iOS 7. You can only get around this by following the steps in this support article:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Contact your friend. This is the only way around the lock.
Best of luck,
GB -
I tried downloading an app but it says there is an error and asked me to come here for help. How?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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When restoring my backup from my old iphone via my computer to my new iphone, it gets all the way through the restore and then at the end it says there was an error and doesn't restore. Doesn't say what error.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Also... See Here > Configure security software -
About the OS X Mavericks v10.9.5 Update i am trying to update this since yesterday but its saying there is an error in server "Can't connect to the Apple Software Update server.(-1003)" please advise with instructions how to update it...
why i am not allowedTry running the combo update.
10.9.5 Combo Update -
Earlier today I was asked to update mu IOS which I did through my wifi (power connected). On return I just had the "connect to Itunes" icon. I've tried to restore the settings as suggested on the summary page but after downloading and verifying the connections and device the restoration locks up after about 30-40minutes due to an unknown error.
Is there anything I can do to overcome this?iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom
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