HT201210 just done update and now my phone will not allow me to input passcode

update came up on phone, updated wirelessly as requested now phone is speaking when i touch passcode the numbers i am inputting but will not unlock screen.

Hey dfrederick1,
Thanks for the question. I understand you are having issues accepting the Terms & Conditions. If you have not already done so, you may want to restart your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
You may also want to make sure cookies are not blocked and private browsing is turned off in Settings > Safari (you can also take this opportunity to Clear Cookies and Data):
Safari settings - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Thanks,
Matt M.

Similar Messages

  • HT4061 Downloaded the latest update and now the phone will not come on?

    I just downloadedf the latest update but my phone only shows the itunes symbol with an arrow and a plug gigure below it when I hit the power button.

    Hey mkp55,
    Welcome to the BlackBerry® Support Community Forums.
    How long has the BlackBerry Z10 smartphone been attempting to reboot? Have you reinserted the battery?
    Thanks.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • HT4061 good morning! I just did a software update on my phone (finally) last night and now my phone will not come on.  All it keeps showing is the charger pointing up to a blue circle with iTunes inside and will not go any further.  Can ANYone please expl

    Good Morning,
    I just did a software update on my phone (finally) last night and now my phone will not come on.  It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further.  Can ANYONE help me please???

    The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.

  • I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I re-start it

    I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I get it to re-start?

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    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
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  • HT6147 i need help, i did the update on my iphone 5s and now the phone will not power on?

    hey, i need some help with my iphone 5s, i did the update ios 7.0.6 and now my phone will not power on?? can someone please help me!

    Hello ABrosz
    If you are not able to get your iPhone to power on, try to reset it by holding the Sleep/wake button and Home button at the same time for about 10 seconds and see if it turns on. Check out the articles below to troubleshoot your iPhone further.
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    http://support.apple.com/kb/HT1808
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  • HT4528 I installed the update on my phone and now my phone will not turn on

    I installed the update on my phone and now my phone will not turn on

    I installed the update on my phone and now my phone will not turn on

  • I did a software update on my iPhone 4S to 6.1.1 and now my phone will not connect to my Mac

    I updated the software on my iPhone 4s to 6.1.1 and now my phone will not connect to my Mac.

    missykittee wrote:
    now I am required to have a lock on the phone.
    No, you are not.  Apple merely encourages there customers to secure their own data.  Only fools choose to not have a passcode lock.  I hope for your own laziness that you never keep any personal data on your phone... otherwise you are setting yourself up for major issues when your phone falls into the hands of an unscrupulous person.

  • I upgraded my iphone 4 ios and now my phone will not restore -, i upgraded my iphone 4 ios and now my phone will not restore -

    i upgraded my iphone 4 ios and now my phone will not restore -

    I have run into the same problem. 
    1.  I was sharing the same itunes account with my wife for both of our iPhones 4s.  She upgraded her phone to IOS7 two weeks before I did.  After I did we ran into problems with messaging.  Because we shared itunes account, both iphones were linked.  When I sent text messages to someone, she got a copy. When they replied, she got a copy.  I tried several ways to remove her phone from my profile, but would not work with new IOS7.  I had to create a seperate itunes account for my phone in oirder to do so, as recommended on several help forums.
    2.  I backed up my phone onto itunes before setting up seperate itunes account.  It showed that all the photos, contacts, notes, apps, etc. were synced and backed up.
    3. I logged off itunes (former shared account- now wife's account), logged into new itunes account, and proceeded to restore my phone, while logged into my new itunes account, thinking this would delete my wife's phone from the profile as shared devices.
    4.  Phone would not restore by automatically syncing with itunes, by selecting back up recovery file to recover, or even by deleting everything and starting fresh as if it were a new phone, then trying to restore the data file as if it were recovering the backup info onto the new phone.
    5.  I get the same **** initialization loop sequence on the iphone every time, even after itunes goes through the recovery process, syncing all data, etc., multiple times.  The iPhone loops through the grey screen "Welcome" in different languages, then asks which wireless server I want to connect to, enter passcode, then asks if I want to set up phone as a new device, backup from iCloud, or from iTunes backup.  It does not matter which I select.  It prompts me to connect to iTunes again.  The point is, I have already been through these procedures and the iPhone cannot get past this point and enter run mode, showing me a screen with all my recovered settings. 
    For time being, just to have a functional phone, I have had to delete everything off the phone and set it up as a new device, back to factory settings. Then the phone will get past this and enter into run mode showing screen and apps with factory settings, no contacts, no email ( have to set up again), no voice mail ( have to reset).
    Any ideas on how to over ride this reset mode in the iPhone, when all I want to do is download and recover settings from a backup in iTunes to the device?

  • Just installed Lion and now my trackpad will not zoom

    Just installed Lion and now my trackpad will not zoom in and out and the direction of going up and down have reversed.

    I have had Lion since it was first released July 20th, and I have noticed that I can not zoom in on everything that is on the internet, some things seem to not be able to be zoomed in on.  Are you saying that no matter what website you go to (this one for eample) the zoom function does not work?

  • HT4972 I have a n IPhone 4S.  I upgraded to IOS7 and then tried tp go back to my prevous IOS and now my phone will not turn on at all.

    I have a n IPhone 4S.  I upgraded to IOS7 and then tried tp go back to my prevous IOS and now my phone will not turn on at all.

    I tried to do the same, but couldn't find ios 6. I even tried  the APPstore, to download the last IOS6 version.
    The most problem is the running out of the battery.
    I've checked each app who is "eating" the most power.
    The battery stoped runaway, when I closed the weather service....
    So for now, I will use regular internet service, and probbaly will do to more app.
    Until, finaly, I will find my self with all the applications closed....:-)
    That will be the sign, to replace my phone to anderoid....:-)
    Till now, there is no any sign from Apple to have a glance to our complanes.

  • I lost all the songs on my itunes and now my phone will not sync with out loosing all my music

    my computer hard drive crashed and i had to re download itunes and now my phone will not sync without erasing all my music

    That is correct.  The iphone will sync with one and only one computer/library at a time.  If you sync to another then it will indeed erase the current content and replace with content from the new computer/library.
    It has always been very basic to always maintain a backup copy of your computer.  Use this to put everything back.
    If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from the iphone.  Without syncing:  File>Transfer Purchases
    You will also need to enter one unique contact and calendar entry in the computer .  When you first sync, you should get the option to merge.  Otherwise this data will be erased as well.
    Much easier to use your backup copy to put everything back.

  • I have just done IOS update and now my computer will not recognise I-Phone is there anything I can do?

    I have just done the IOS 5 something update on my phone it went to back up and now my computer does not recognise my phone and the phone screen just has the ITunes symbol with an arrow and usb cable on it.  Does anyone have ideas of what I can do?

    More info for you, I have not had the phone jail broken or anything like that. Please help as my phone has everything on and was fine before I did the update.

  • Just updated my iPhone 4S to ISO6 and now the phone will not pair with my car(Lexus ) is this an issue with the car firmware or iOS 6?

    Just updated my 4s to iSo 6 and now the phone does to pair with my Lexus anyone have/solve this issue? Is it a firmware problem with the car?

    Was it pairing before the iOS update?
    If so, delete the pairings in the device and the car, then try again.
    If it was not, the issue is most likely the car.

  • Recently accepted an itunes update and now the program will not launch or open on my computer

    I recently accepted an itunes update on my computer - now the application will not launch or open on my computer. any ideas or help?

    A few details would help here. What kind of computer? What operating system is it running? What version of iTunes was running previously? Was there an error during installation? What actually happens when you try to launch iTunes now?
    Let us know we will keep working with you.
    Best of luck.

  • I just updated to the new Itunes and now my phone will not connect to my computor.

    I updated  to the new Itunes and my Iphone will not connect to my computor now?

    Hi kevin n tracey,
    If you are having issues with iTunes after an attempted update, you may find the following articles helpful:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

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