HT201210 MY computer went through the update process and at the end it said"Update cannot be processed" Anyone know what I can do? I have an i4S

My I4S went through the update process,but at the end said it could not update it. Can anyone help.

Well, the support document that you used to link here talks about restore error codes. Did you find the error code you received on that sheet? Do you have the latest version of iTunes loaded (v10.7) on the computer?

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HT5312 i forgot the answers to my sercurity questions and the part where it says forgot your sercurity question answers? button never comes up. I have a alnernate email but it still doesn't work and i don't want to ring apple. Does anyone know what i can

I also don't want to make a new apple id. PLEASE HELP AS SOON AS POSSIBLE!!!

1) Apple ID: All about Apple ID security questions
If necessary
2) See Here...
Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
3) Or Email Here > Apple Support iTunes Store Contact

HT4623 My iPhone 4s will not go past the apple logo screen after I did the recent software update. If anyone knows what I can do to rectify this please let me know.

I set my phone to update overnight, woke up this morning and it showed an icon to plug the phone into iTunes. Upon plugging in the phone, itunes said the phone needed to be restored first. iTunes downloaded an update and went through the motions, then said that the phone was not eligable.
What do I do? It won't show anything other than the apple logo.

Try updating to the latest version of iTunes.

Yesterday I purchased a new ipod classic to replace one that had worn out. The price was $179. I wonder if I am eligible for the extended warranty for $59. Can't seem to navigate through the apple support option to get answer. Anyone know?

yesterday I purchased a new ipod classic to replace one that had worn out. The price was $179. I wonder if I am eligible for the extended warranty for $59. Can't seem to navigate through the apple support option to get answer. Anyone know?

Put in the serial number but was not offered an extended apple care plan. I guess if you purchase a new one because your old one is out of warranty you get a deal for $179 but you don't get a chance for an extended warranty. You don't get a new box or earbuds, just a brand new iPod. Good deal but since my first died under warranty, got a new one for free, second one I smashed the screen and got a new one for (I don't remember) and now the hard drive went and I paid $179 for a new one, I was hoping to get an extended warranty. But I guess not...
Thank you!

I recently got my iPhone 5 unlocked and the other day I updated my phone to ios 7. After doing so my phone shut off and turned on and it said I had no service. I guess it completely wiped out my unlock. I was wondering if anyone knows what I can do!

I recently got my iPhone 5 unlocked and the other day I updated my phone to ios 7. After doing so my phone shut off and turned on and it said I had no service. I guess it completely wiped out my unlock. I was wondering if anyone knows what I can do to fix it!!

How, EXACTLY, did you get it "unlocked"? ONLY the carrier it's locked to can authorize unlocking it. Anything else is a hack.
You can not get help here for a hacked phone.

So I updated to OS X Maverick(s) and backuped my harddrive and got a new one installed, everything seems okay but some things are missing in my settings like the software update icon. Does anyone know how I can get it back?

So I updated to OS X Maverick(s) and backuped my harddrive and got a new one installed, everything seems okay but some things are missing in my settings like the software update icon. Does anyone know how I can get it back?

Okay so I asked someone from apple and they said that the software update icon is gone but its functions have been merged with the app store icon on the settings menu. Crisis averted haha!

I was installing the new EFI software update on my macbook pro and I became stuck on the grey screen with the window that said "installing 2 items", its been on the same screen for 2 1/2 hours. does anyone know what I can do?

As the title says.
I was installing the new EFI software update on my macbook pro and I became stuck on the grey screen with the window that said "installing 2 items", its been on the same screen for 2 1/2 hours. does anyone know what I can do?
I don't want to restart it because im scared that something might go wrong.
operating lion

LimitLess- wrote:
Hi,
I had the power supply connected when I attempted it previously but even so my problem occurred. My rom is different and so I still need to update it.
Thanks
I wanted to mark your answer helpful too but I didn't know that I could only put it for 2 answers. Sorry
That was good advice by G-N and s/he is correct about it. Unfortunately, ASC allows only 2 "helpful" and 1 "correct" marks per thread.

ANYONE KNOW WHAT I CAN USE TO CONNECT MY IPOD NANO TO AN AUX DEVICE SO I CAN LISTEN TO MY MUSIC THROUGH MY STEREO

ANYONE KNOW WHAT I CAN USE TO CONNECT MY IPOD NANO TO AN AUX DEVICE SO I CAN LISTEN TO MY MUSIC THROUGH MY STEREO

Are these messages in the Sent mailbox? If not, they're not coming from your computer.

I start my macbook air up and a file comes up with a question mark. When I go to Disk Utility I go to update things or erase everything and my disks don't show up or anything. Anyone know what to do?

I start my macbook air up and a file comes up with a question mark. When I go to Disk Utility I go to update things or erase everything and my disks don't show up or anything. Anyone know what to do?

Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
Boot From The Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

HT201272 So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
iPhone and iPod touch: Unable to update or restore
Note that this requires using the sleep/wake button. If you are not successful then there is nothing else that I know you can do.

I installed new software updates, and now when I try to open up pages it tells me "Pages cannot be opened because of a problem." does anyone know what I can do?

I installed new software updates, and now when I try to open up pages it tells me "Pages cannot be opened because of a problem." does anyone know what I can do?

1)Copy this below from --{code} to --{code}
--{code}
set p2l to "" & (path to library folder from user domain)
set the_cache to p2l & "Caches:com.apple.iWork.fonts"
tell application "System Events"
          set maybe to exists disk item the_cache
          if maybe then delete disk item the_cache
end tell
if maybe then
          display dialog "I deleted the file :" & return & the_cache
else
          display dialog "The file :" & return & the_cache & return & "was unavailable !"
end if
--{code}
2) Than open Applescript Editor in your applications and paste it
3) Than select "Compile"
4) Than select "Run"

My iPod's headphone jack isn't working anymore, when i put my headphones in , the left l, My iPod's headphone jack isn't working anymore, when i put my headphones in , the left earphone doesn't work. Does anyone know if this can be fixed ?

My iPod nano 3rd generation headphone jack isn't working anymore, when i put my headphones in , the left earphone doesn't work. Does anyone know if this can be fixed ?

Hi Mr.Acevedo329!
I have an article here for you that can help you troubleshoot the issues you are experiencing. That article can be found right here:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/ts1382
Specifically, you will want to take note of this section:
The headphones don't work
If your iPod's headphones don't work or have static or garbled audio, try connecting them to any other 3.5 mm stereo headphone jack, like the one on your computer. If the issue with the headphones persists, replace them. For an iPod under warranty, you can order a replacement online. Otherwise, check out the cool headphones at the Apple Online Store. If the issue appears to be with the iPod, try resetting it. If that doesn't work, then restore iPod with the latest iPod software using iTunes 7 or later.
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I have an ipad and it's been refusing to connect to the wifi lately no matter where I go, anyone know how I can fix it?

I have an ipad and it's been refusing to connect to the wifi lately no matter where I go,
it used to work and then all of a sudden it wont.
i type in the password and it comes up with 'unable to connect to wifi'
anyone know how I can fix it?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

I am trying to update my ibook 10.4.11so i tryed leopard but it said i needed 10.5 anyone know where i can get this from or anyother ideas

i am trying to update my ibook 10.4.11so i tryed leopard but it said i needed 10.5 anyone know where i can get this from or anyother ideas please help

What is your need to upgrade to Leopard? So you can sync to iPhone, iPad, etc?
Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
The DVD should look like this
Caution - Leopard does not support classic mode. So, if you currently open OS 9 apps in classic mode, you won't be able to do this if you upgrade to Leopard.
 Cheers, Tom

HT5467 I can't slide the slider across to turn on location services, anyone know how I can enable it?

I can't slide the slider across to turn on location services, anyone know how I can enable it?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

HT201210 MY computer went through the update process and at the end it said"Update cannot be processed" Anyone know what I can do? I have an i4S

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