HT201210 my i phone 4 wont restore because of an unknown error (21)

my i phone 4 wont restore because of an unknown error(21)???

Error 20, 21, 23, 26, 28, 29, 34, 37
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

Similar Messages

  • HT201210 my iphone wont restore coz of an unknown error plz help

    my iphone wont restore coz of an unknown error plz help

    iOS: Resolving update and restore alert messages
    BTW: This is the iPod Touch fourm.

  • TS3694 when doing a restore to try and solve a wifi problem with my iphone 5 i got past the point where the software was extracted from my phone but then an error message came up saying that the phone could not be restored because of an unknown error (301

    when attempting a restore,  as suggested, to try and fix a week wifi signal on my iphone 5 I got past the point where the sopftware was extracted from my phone but then an error message appeared saying that the phone could not be restored becase of an unknown error (3014). I have tried about 20 times to make it work after trying a number of suggestions I have seen online. My phone gives me know response accept showing a picture of the cable and the itunes symble an the screen permanently - please help

    Hello JD_NINJA,
    Thanks for using Apple Support Communities.
    Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device.  To troubleshoot this issue please follow the directions below.
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
    Restore your device from an iCloud or iTunes backup - Apple Support
    Take care,
    Alex H.

  • My phone wont restore because of 3194 error when to upgrading to IOS5

    my phone has beeen messed up since yesterday and for some reason my number has been changed to 0000002261 wich is not my number at all!!!
    idk what to do i can get itunes to download the IOS5 but when the error always pops up i have went into my host and got rid of the gs.apple references in there
    but nothing really is working if someone can please help me i would highly appreciate it.

    I have not seen a solution for error (1)
    make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • HT201442 My phone wont restore. It is showing error 3194. How do I fix this?

    My battery went flat. I charged the phone (Iphone 5) up again and tried to open using my fingerprint. Got a message that I needed to enter the PIN because it was restarting. Entered the PIN - a number engraved on my mind for years - but it would not accept it. Got locked out.
    Followed Apple support's on-line help to the "T" , but now have a phone that won't restore.
    Phoned Apple. There's no-one there until tomorrow morning.
    Any ideas what to do, please? Other than bin every Apple product in the house (which I feel like doing after one problem after another for the last two weeks).
    Thanks
    Oh - and yes....Am i the only person who doesn't understand the Apple jargon? I just want a phone that works. It isn't my hobby. I have better things to do than mess about with this rubbish.

    Thanks again. The second time I tried to restore I got error 3004.
    My first problem was that the passcode was not accepted and I got locked out. I followed the support instructions (the same ones you have shared with me on your link). Everything was synced/backedup to i-tunes. (Took 40 minutes or so). When i tried to restore, I got the error 3194 message.
    I am at my wits end with this.....It is a phone supplied by my employer to replace an i-phone 4 that I had for two years without any problems. I got the new phone two weeks ago and followed the backup instructions then but the backup lost all of my contacts (business colleagues and clients numbers I had builkt up over the years) and I spent more than 16 hours the week before last on the phone to Apple trying, without success, to get them back. Hence my tetchiness about Apple.
    Today's problem feels like adding insult to injury and will undoubtedlky eat into a huge chunk of my limited time. Come back BlackBerry, all is forgiven!
    Thanks for trying to help. If you have any other ideas, I would be very grateful.

  • HT201413 my iphone 3gs is stuck in recovery mode and wont restore keeps coming up unknown error 1015

    any help would be great

    1015 error: There are 4 possible causes of this error:
    The activation server truly is unavailable. Rare, usually fixed within minutes.
    Your antivirus or firewall or router's firewall is blocking access to
    gs.apple.com on ports 80 and 443.
    Your iPhone is jailbroken or otherwise hacked.
    The computer you connected to during the restore/update was
    used to hack/jailbreak some other iOS device, and its
    network database was corrupted during the process.

  • My ipad 2 wont sync because of an unknown error (-50)

    Hello apple lovers!
    When I try to sync my ipad 2 to my computer a window appears telling me that an unknow error happened at the point when it was going to transfer my files bought on my ipad! Can someone help me?
    Thanks!

    Try the suggestions mentioned here: iTunes Error 13019 during sync

  • My ipod touch 1st gen has gone into recovery and wont restore because of a error 1 or something like that can someone help me quick this ipod is my little cousins and i dont want her mum to find out what happend

    my ipod touch 1st gen has gone into recovery and wont restore because of a error 1 or something like that can someone help me quick this ipod is my little cousins and i dont want her mum to find out what happend

    I have not seen a solution for error (1)
    make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My 4th Gen iPod wont restore because of error 3194. PLEASE HELP?

    It went into recovery mode, and so i plugged it into iTunes. However when I plug it up it says it needs to be restored, and it wont restore because of error 3194. Nothing I have read yet is helping.

    Okay! I may have a solution for some of you! I have a 4th gen click wheel, and it was doing the whole restart thing over and over, but never getting past the apple logo.
    You need to get to the diagnostic mode. To do this I had to hold down the select and rewind buttons at the same time. (for some models it's the sel/ff buttons or the ff/rw at the same time. The Apple logo will briefly appear backwards, and then you should hear a chime. My screen came up as:
    IRAMPASS
    PLAY TO CONTINUE
    (and some other junk)
    press play.
    Another menu will come up, scroll through the menu (my Ipod I had to click ff to scroll through. There were 3 pages to scroll through. I got to disk mode on that menu and with the ipod connected to my computer, I started disk mode. Once disk mode started my computer recognized the ipod (finally) and I was able to restore from the computer.
    I did lose all the music stored on it, but I'm happy to have made this progress, considering when I got this ipod from a friend two days ago, who was about to throw it in the garbage, it would not even turn on!
    Hope this post helps someone!

  • In recovery mode my phone wont restore software

    in recovery mode my phone wont restore software. it keep pausing and wont turn on.

    Hi domaley,
    If you are unable to restore your iPhone from Recovery Mode, you may find the following articles helpful:
    iOS: Troubleshooting update and restore issues
    http://support.apple.com/kb/TS1275
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Regards,
    - Brenden

  • HT1414 i forgot my password and so i made a new itunes account but my phone wont restore to that account what do i do????

    i forgot my password and so i made a new itunes account but my phone wont restore to that account what do i do????

    iphonelover1908 wrote:
    i forgot my password and so i made a new itunes account
    That was not smart.
    Activation Lock can NOT be bypassed.
    Reset the password for the Apple ID that was initially used on the device.  http://iforgot.apple.com

  • HT201263 my iphone says connect to itunes and i have but when i connect it to itunes it wont restore because it says its locked with a password and i dont know the password. what do i do

    my iphone says connect to itunes and i have but when i connect it to itunes it wont restore because it says its locked with a password and i dont know the password. what do i do

    iOS: Unable to update or restore

  • My phone wont restore has error 1611

    please help my phone wont restore!!! it comes with error message 1611

    I'm not sure if you were restoring your iphone from back up if so, see below...
    When restore from back up fails due to running out of hard drive space it does NOT clean up after itself.  You have to do this manually.
    Look in the folder Application Data\Apple Computer\MobileSync\Backup - here you will see folders that directly relate to your backups, all matching up with the times of your backups, and you will also see a folder or folders relating to your restore attempts, again matching up with times that you attempted your restore.  I did this last night, so I know that you are quite safe to delete the folder with the time relating to when you attempted your restore - just don't delete your actual back up.
    You are going to need the same amount of space as the back up folder that you are wanting to restore so it's worth checking how big this is and freeing up an equal amount of space before re-attempting.

  • HT3204 my phone wont restore

    my phone wont restore says error23 all the time

    Error 20, 21, 23, 26, 28, 29, 34, 37
    These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

  • HT201210 iphone 4s stopped in middle of update (via wireless).  apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id

    iphone 4s stopped in middle of update (via wireless).  apple logo and usb picture appeared on phone. When i plugged in to computer, indidcated I would have to restore. in the middle of restoring, i got a "unknown Error" (1) code and the apple id and usb picture are frozen on screen. Anyonw know what to do? 

    Hello Maxayla,
    It sounds like you are getting error code 1 when you were attempting a restore. I would use these troubleshooting steps from the following article which mentions that error code:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#1
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

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