HT201210 my i phone will not update because the firmware file is not compatible what does that mean?

I am trying to run an update on my iphone and I received an error saying the firmware file is not compatible. What does that mean?

Navigate to this folder and delete any and all .ipsw files you find. You will have to turn on "show all hidden files & folders" to see them:
OSX:
~/Library/iTunes/iPhone Software Updates
XP:
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
Vista & 7:
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
Turn off or disable ALL security software & any firewalls. Make sure you're using a high powered USB port directly on your computer...no hubs, if a desktop use a port on the back of your computer. Disconnect ALL other USB devices.
Try again.

Similar Messages

  • HT201210 what does it mean when i get a message "my ipod could not be updated because the firmware file is not compatible"

    iPod version shown in iTunes as "4.3.4"  (not listed in the OS drop-down associated with setting up this post.  Appeared to download the update OK but as soon as it went to install it came up with "The iPod "xxxxx" could not be updated because the firmware file is not compatible"  Why and what do I do now?  I'm pretty sure it was trying to install 5.1.1

    - Are you updating clicking on the update button in iTunes?
    Try a reset. Nothing is lost.
    - Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try deleting file and try again. It is located:
    IPSW file location for Mac and Windows

  • HT201210 could not be updated because the firmware file is not compatible

    trying to update iPhone 4 so blue tooth may work in the car.
    Version 4.3.5 ( 8L1 ) displayed under about.
    Moden Firmware is 04.10.01
    Any help would be appreciated.
    could not be updated because the firmware file is not compatible appears after waiting 70 min for my computer to down load OS 5.1?

    Do you have iTunes 10.6.3?
    If not, update iTunes first then try again.

  • The iPhone could not be updated because the firmware file is not compatible(iPhone 4s). What should i do?

    The iPhone could not be updated because the firmware file is not compatible(iPhone 4s). What should i do? I just bought my iPhone yesterday and i can't update my software from 5.0 version 9A334) to 5.0.1 because the firmware(1.0.11) is not compatible.

    dear friends
    im experiencing the same problem rite now. i just bought a 4s for my wife yesterday. when i tried updating the ios to 1.0.5 directly from the phone, it showed - 'Unable to Check for Update. An error occured while checking for a software update. and when i tried updating it via itunes, i got this msg - The iPhone "xxx iphone" could not be updated because the firmware file is not compatible.
    my internet connection is perfectly ok here. can anybody help me on this?
    Thank you

  • The iphone could not be updated because the firmware file is not compatible, can i get back to ios 7 as iphone 5s or itsnot possible!!!

    My iphone 5s and model A1457 and even after i downloaded the IOS 7.1,2 itunes get me error "the iphone could not be updated because the firmware file is not compatible"
    some people saying that u cant get back and other saying yes u can
    i wonder if i still can and how to avoid that error
    IOS 8 Drain battery like **** -.-" & wireless not working well -.-", that's so annoying ...
    (if someone got a solution, i would appreciate it, Thx in advance)

    You may have to arrange to take the product into an authorized
    service agent for the iPhone (or other affected iDevice) to see
    if they can apply the correct firmware update, to help resolve the
    issue of upgrade; or if they have a way to put it as it was prior to
    the attempted upgrade to a later iOS.
    See all worldwide telephone support numbers
    Contact a mobile carrier
    Find an Apple Authorized Service Provider
    Visit an Apple Retail Store
    Pending some release of another update to the iOS, you'd need
    to have someone's hands-on effort to correct the issues your
    product faces now, before another round of upgrade attempt.
    Sorry that I have no exact method to attempt to resolve your issue.
    Good luck & happy computing!

  • Just registered the iphone and attempted to update...message"could not be updated because the firmware file is not compatible"

    Just registered iphone 4s and attempted to run the first update to 5.0.1...message "could not be updated because the firmware file is not compatible." What needs to be done?

    Check out this article, especially #4: Security Settings:  http://support.apple.com/kb/TS1275

  • Problem: could not be updated because the firmware file could not be found

    Hello, this is the same topic i have write in French. I have a problem with my ipod nano silver 4go, when i try to update my firmware, this message apears: "the ipod could not be updated because the firmware file could not be found" does someone know about this problem? Please excuse my english

    Hey, i tried this, twicebut after iTunes downloaded the update, it still says "firmware file is corrupt" even after i have deleted the folder. Im on a windows operating system (my friends - GO MACS!!) and it wont work. Im trying to fix this for my friend, i was considering just formatting itto FAT32 with the explorer thingy. but that might make iTunes not recognize it. Any advice would be benificial!!

  • HT201210 the iphone could not restored because the firmware file is not compatible

    this my qeustion ?
    the iphone could not restored because the firmware file is not compatible

    Generally a sign that the iPhone has been hacked or modified
    to work with other than the original wireless carrier or an attempt
    was made to return to a version of iOS earlier than the version
    currently installed on the iPhone.
    Google may provide some direction, but discussion of hacked
    iPhones is prohibited by Terms of Service for this forum.

  • HT201210 Trying to update iTunes; says "iPod could not be updated because the firmware file is not compatible." What does this mean????

    I was syncing my iPod and got the message that an update was available. I downloaded the update and just as it was almost finished, I got an error message. It couldnt' update my iPod because the "firmware file is not compatible." What's up with this? I've never had any problems before with this iPod or with my iPhone 4S before this.

    Update your iTunes to latest version.
    Try restoring your phone in DFU Mode, if that doesn’t work then try downgrading your iTunes back to iTunes 8 and try again.

  • HT201210 The Iphone could not be updated because the firmware file is not compatible...

    Iphone can not be updated because the firware file is mot compatible...
    This is the message i have received when I wantted to update my Phone 4...any clues?
    Thank you!

    Try a manual install, as outlined in link below.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • While updating iphone software to 5.0.1, I am getting error message that Iphone cound not be updated because the firmware file is not compatible. Can anyone help me to resolve this issue.

    While updating iphone software to 5.0.1, I am getting error that Iphone could not be updated because the firmware file not compatible.
    Can anyone help me to resolve this issue.

    Using iTunes 10.5.2.11 on a PC running 64 bit Windows 7
    First did a full back up of  iphone using iTunes
    Put iphone into Recovery Mode ( http://support.apple.com/kb/ht1808 ). Erases all user data and settings!
    Disconnected USB cable from iphone
    Powered off iphone by holding down Sleep/Off button until slider appeared, slid to off, waited until screen dark
    Pressed and kept holding Home button while plugging cable back into phone
    I still saw the graphic on the iphone that said to plug into iTunes, so I unplugged and re-plugged cable. (I may have released the Home button too soon)
    Recovery Mode alert came up in iTunes.
    Followed all iTunes prompts to restore phone - it downloaded and sucessfully installed iOS 5.0.1
    iphone did not appear in iTunes due to missing pairing file (that made me nervous)
    iphone was now at factory settings. I followed prompts on iphone screen to start reactivation process
    Eventually the iphone asked if I wanted to restore from a back-up (whew!)
    A window opened in iTunes and I was able to select my previous back-up file for the restore
    A full restore from back-up then occured
    I also allowed a carrier settings update to occur when prompted (not sure that happens in all cases)
    When the restore was done I had to re-enter some passwords, but everything was there
    iOS is now 5.0.1 (9A406). The whole process took about an hour.

  • TS3694 I was not able to complete my update because of a unknown error code . What does that mean

    what does code  mean. I was not able to complete my update

    Hey norman184,
    Thanks for the question. I see you came from the most relevant article, so you are definitely on the right track. Here is what I found in regards to error 6:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    1. Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    2. There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    3. Verify that access to ports 80 and 443 are allowed on your network.
    4. Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    5. Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    6. Restore your device while connected to a different network.
    7. Restore using a different computer.
    For full details and additional information, see this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Thanks,
    Matt M.

  • The iPod could not be updated because the firmware file could not be found?

    I updated iTunes 7.0 and now I need to update the iPod software ver 1.2 and it won't install. I am stuck like Chuck. I've been working on this all day. Can't seem to find a resolution. I already went to the Apple Store Genius Bar and I got some tips but it didn't work. I un-install iTunes and re-install. Tried the 5 R's and nothing. I get a error message that says "firmware file could not be found" when I try to install the update and/or restore. Is anyone else getting this same error message?

    Wow, after about 2 weeks I finally got my iPod to update on my very own PC. I followed the directions according to this document, http://docs.info.apple.com/article.html?artnum=304309, and the iPod software was updated to 1.2 version. I had did this one time before and it didn't work. However, just a few minutes ago it finally went through. Yeaaaa!
    Dell Dimension 8400   Windows XP  

  • TS3694 trying to update to ios5,the iphone could not be updated because the firmware file is not compatible

    I am receiving this error message repeatedly, but it doesnt feature in any of the error code or message lists.
    I have completed all the steps such as updating itunes, removing any other
    USB devices, rebooting etc
    Can anyone tell me what the error message means and how to get it sorted? Thanks!

    Are you sure your phone is a 3GS and not a 3G?   3G IPhone cannot be updated any higher than iOS 4.2.1 and this might be the reason why you are getting the not compatible error.

  • CS6 Windows not downloading Premire, After Effects, or Photoshop because the product isn't genuine. What does that mean?

    I have Production Premium CS6, I got the serial number and started downloading all the components until it stopped and said that it wasn't a Adobe Genuine Software. I don't know why this happened. I downloaded all of the things from my downloads page on Adobe and can't think of anything that would keep me from downloading the rest.
    Things that are downloaded:
    Audition, Bridge, Encore, ExtendScript, Extension Manager, Illustrator, Media Encore, Prelude, Speedgrade
    Things I really wanted out of the whole bundle like Premire, Photoshop, and After Effects can't be downloaded.

    Warning: "Adobe Genuine Software Validation Failure..." | Windows

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