HT201210 My Ipad is locked with a Itunes icon and a usb plug. This happened during charging
Earlier today I bought a new app which I played for a while. I noticed my battery was low so I hooked it up to charge. When I came back there was a Itunes icon along with a picture of a usb cord. I hooked it up to my computer and it said I needed to update my itunes. The update did not work and I cannot access my ipad2 at all. I have turned my ipad off and then back on to no avail. Please help.
Connect iPad to iTune to Restore/Recover your iPad.
Similar Messages
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My ipod when i cut it on shows the ITunes icon and the usb plug icon on my ipod screen. so I plugged it into my computer and when it took me to the Itunes menu it says I needed to reinstall the proram to the manufactures settings and upgrade. My Ipod appears to be whiped clean. I does nothing now. It didnt reinstall or upgrade at all. I have 2 Ipods and I think things got crossed up with them.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem -
i cannot get past the screen that shows the itunes icon and the usb plug, and my computer wont see my phone
Restore the device.
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Since receiving a iOS software update (6.1.2) my iPad has frozen and only the iTunes icon and a usb cable show on screen. I am unable to access any App. Can anyone help or point me in the right direction. this was raised with Apple and ticket number advised on 3rd March but not a word from Apple since.
Thank youTry and turn off iPad/iPod and proceed to step 3 of Recovery Mode.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
Last night i was downloading the new update for the Iphone4 on my laptop through Itunes. After the download was done, it was starting to install, and then an error came up and didnt get a chance to check it. Now my Iphone is stuck on the screen with the USB pointing to the Itunes Icon and wont do anything else. Any advice on how to get this fixed, or do i need to go to the Apple store and have them look at it.
slawdog31 wrote:
Is the sleep wake button at bottom center of the Iphone or on top?
Top
iPhone User Guide -
pls help me
Do you mean that your computer's iTunes isn't recognising that an iPad in recovery mode has been connected to it ? You have an up-to-date version of iTunes installed on your computer, and its open ?
If your computer's iTunes isn't recognising the iPad then see if the troubleshooting on these pages help :
PC : http://support.apple.com/kb/TS1538
Mac : http://support.apple.com/kb/TS1591 -
What does it mean when my iphone 4s shows a black screen with the itunes symbol and the usb plug in
what do i need to do to unlock my iphone 4s. The itunes symbol is on my screen with a usb cord symbol and a black screen
http://support.apple.com/kb/HT1808
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TS3694 My Iphone started showing the itune icon and the usb plug.
Sunday
11/04/12
When I attempted to restore it, I got error message 3194.
I cannot sem to find what that means.
At this point I have no phone at all, and I am in desperate need of a phone right now.
I would appreciate any advise.
LLS207
Nashville, TN.From http://support.apple.com/kb/TS3694#error3194:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I bought an iPhone 3 from eBay and when my husband tried to update it all that comes up on the screen is the imei and iccid numbers along with the iTunes icon and a USB. I can only use it for emergency calls as that is all that happens when I slide it on. Have I paid $250 for a dud phone or what can I do to fix it. Any help would be appreciated .
Sounds like your iPhone was hacked to unofficially unlock it. You can put it in Recovery mode, connect it to iTunes and Restore it in iTunes. Then you will need to call AppleCare, give them the model and serial numbers and find out which cell provider it is locked to. After you get that information contact that cell provider and see if you can get it officially unlocked.
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I tried to update my iPhone 4 with the new Apple iOS7. Now my phone is locked with an iTunes icon and my recharger icon. I can't turn it on or get into anything. I can't even receive calls on my phone. HELP!
Same thing happend to my Girlfriend, you will have to connect to the computer and snyc with iTunes. Make sure you update your iTunes software. we had to click on "Restore iphone...". phone updated and she lost everything on phone , we then tried to get everything back and only thing we got was her apps . Good luck hope everything turns out better then us. .
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why does it tell me my ipad is synched with another itunes library and wants to erase the thing when I want to synch it? I haven't synched it with any other mac but my own.
Hi Lisa,
I know from experience that this must be a frustrating situation for you especially if you don't want to loose the music/video content that is currently on your ipod. Unfortunately though you may have to consider re-syncing it as it thinks its currently synced with another computer.
If you bought any music that is on the ipod through itunes you can opt to right click the ipod in itunes and 'transfer purchases' if you authorise your library in the 'Store' menu in itunes. Some reasons for this happening may include some of the following:
Deleting and reinstalling your itunes on the computer.
Removing the account you had on the computer you used itunes in and making a new one. (User account, eg: Lisa).
Changing computers in the past.
A friend or family member syncing it on their computer to give you there music.
A sign of a failing iPod.
Alternatively you can opt to not sync it and keep the music that is on your ipod there but this means you will never be able to update your ipod.
Hope this helps! -
Trying to do an IOS upgrade on my IPAD 2. It was running then came up with an ITUNES icon and just sits there. How do I complete this upgrade and get my IPAD back??
It sounds like it's gone into recovery mode. How were you trying to update it, directly on it of via your computer's iTunes ? If directly on it then have you tried conencting it to your computer's iTunes ?
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My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?
What exactlyare you seeing on the iPad's screen ? If it's the iTunes icon and a cable then that means that it's gone into recovery mode - you will need to connect it to your computer's iTunes and you should be able to use that to reset it back to factory defaults and you can then restore/resync your content to it.
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updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?
Maunally restore it. In order to do this:
-Download the iOS 5.1.1 firmware from here http://www.redmondpie.com/download-5.1.1-ios-for-iphone-4s-4-3gs-ipad-ipod-touch -direct-official-links/
1. After downloading the firmware from the given link, open iTunes and click on your device.
2. Now press SHIFT on your keyboard and while pressing it click on "Restore".
3. A dialog box will appear.
4. Select the firmware you downloaded and click ok.
5. Done!!! Your iPhone will now be restored to 5.1.1 and if you had backed up your iPod before, then you can put all its settings afterwards. -
My ipad won't boot up, shows itunes icon and picture of plug
Please help. ALl of a sudden my ipad2, which I turn it on - starts with the white apple and then switches to an iTUnes icon and a picbure of a white Apple charger plug (old iPhones/iIPad versi9on) I can't get past it into the ipad itself. what do I do?
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost
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