HT201210 MY IPAD TURNED OFF AND NOW IT HAS A ITUNES LOGO ON THE SCREEN IT WONT TURN ON!
I went to update it to iOS 7.O.2 because it fixes problems so i went for it! Now my Ipad has a Itunes logo on it. I dont want to lose none of my pictures i have way to many memories on it! I am scared! When i connected it to itunes on my computor i hit restore i agreed to everything and afteer 20 minutes or so it says error! I dont know what to do? Please help me!
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.
Similar Messages
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i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?
Cconnect it to your computer with the latest version of iTunes installed.
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Just updated my iPad it shut off and now say connect to iTunes and when I connect it it says restore ipad hit that button and says that it can't restore
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
Hello,
I turned my phone off and now it won't come on. The Apple will come on but goes off and the screen is back when its off.
Thanks in advance for any assistance you may be able to provide.Was the Battery Charged..?
Ms Nick wrote:
I turned my phone off and now it won't come on.
See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
i switched on the voice over at its minimum rate and now i am not able to slide the screen and unlock it, i switched on the voice over in ipad 2 ios 6 at its minimum rate and now i am not able to slide the screen and unlock it please advise
You should be able to turn it off on the iPad by using 'a tap-to-select and then double-tap to activate/type process' and 3 fingered scrolling to go into Settings > General > Accessibility and turn it 'off' (so to use the 'slide to unlock' tap the slider and then double-tap it, and to type your passcode tap a digit and then double-tap it etc), or you can do it by connecting to your computer's iTunes : http://support.apple.com/kb/HT4064
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I hit the magnifier tool on my iPad and now it only shows a portion of the screen and I cannot get out of it. What do I do?
Which magnifier tool are you referring to? If you double-tap with 3 fingers it should disable zoom. Then you can go into Setttings>Accessibility>Zoom and turn it off.
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Just updated my Ipad operating system and one of my apps starts but then the screen turns white, with only the advertisment at the top showing
The normal suggestions.
Close the app,off fully. Double tap the home screen then touch and hold any of the icons on the task bar until they jiggle, then close them all off by touching the - sign.
Then reboot the pad and try the spp again. If same issue, delete the app, then reload it. ( no charge). You may just have a bad copy. If continues, write to the developer, they may need to do an update. I have an older version of the same app and it works fine.
Since yours is the ad supported version, they are maing real sure you see the ad. Is it as simple as you need to click thru the ad to get to the game? -
i bought a iphone 3g from market yesterday and the phone is showing a usb an also itunes logo on the screen, the ive tryed restore and update, but once this has finished it gives me erra code (1015) can anybody help me plz
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015. -
I was updated my Iphone 4s from computer(ITunes).ITunes get error and update failed.(When Iphone is preparing.).And now ı can't use my IPhone.At the screen there is a USB cable and up of the screen there is ITunes' logo.PLEASE HELP!
Read what i say. Put iPhone in DFU mode. Connect with USB cable and restore.
Read:
http://www.apple.com/support/iphone/assistant/restore/ -
My Windows XP software recently had an automatic update and now when I open iTunes, I receive the message "This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes."
I have not used iTunes for several weeks so the issue may not be related to the last Windows XP automatic upgrade. I have never had problems with iTunes in the past. Is this a real message or perhaps a virus?
Before I reinstall iTunes, any thoughts?It's a real message.
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now? -
my ipod touch is showing a usb pointing to the itunes logo on the screen and nothing else. It won't switch on beyond that. Please help!
Sounds like your iPod is in restore mode. Connect it to iTunes. iTunes will pop a little message up saying that your iPod is in restore mode and asking you if you want to restore it, click yes. Your iPod will restore to factory settings and you will be given the chance to restore from a backup. You can do this or set it up as a new iPod.
Here is Apple's page on restoring your iPod.
http://support.apple.com/kb/ht1414
Hope that helps. -
my ipad 2 shut off and now all I get is the apple logo and a spinning circle
Try holding down the home button and the sleep / wake button at the same time to restart the iPad .
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I update my iTunes to update my ipad and my computer died during this and now my ipad won't connect it has an iTunes sigh on the screen
Hello Macahoy18,
Thank you for using Apple Support Communities.
For more information, take a look at:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Have a nice day,
Mario -
my will not do anything and it has a picture of the usb cable and the itunes logo on the screen
Your iPhone is telling you you need to restore it using iTunes on a computer. Follow the instructions below.
Use iTunes to restore your iOS device to factory settings - Apple Support -
help
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
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