HT201210 my ipad2 show itunes and the usb but in my macbook shows iphone software update serves cannot be contacted... pls. anyone can help.
my ipad2 show itunes and the usb but in my macbook shows iphone software update serves cannot be contacted... pls. anyone can help.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Diavonex's reply is not pertinent to your problem at all
Similar Messages
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I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????
iOS 4.3.3 doesnt have the "Update your Software" tab so you will need to go to itunes and back up your iphone then restore your iphone and it will download the latest iphone software (6.1.4) if you dont want 6.1.4 download your current version and hit shift on your keyboard (alt if your on Mac I think) and click restore iphone and find your downloaded software 4.3.3 then download iOS 5 or 6 and do the samething after your phone boots up from restoring it to 4.3.3.
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after updating to ios 6.1.3 seems my factory unlocked 3gs is not working, i cant even restore..the message displayed is "itunes software update server cannot be contacted" 'm using latest itunes with winows xp system...........please please help me
There is no such thing as a "Factory Unlocked iPhone "
They are either locked to a carrier who may at some stage offer unlocking
or sold direct to a user by Apple (from their own Stores or online .)
Those iPhones are NOT locked
Where did you get your iPhone
If from Apple try this
http://support.apple.com/kb/HT1808 -
When I try to update my Ipod 4 touch software from 4.3.5 to the latest version, an error message comes in..."The ipod software update server cannot be contacted"
I have also tried downloading a separate 840MB file and manually update, but that doesnt work eitherSee the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1
iPhone 4 iOS 6.1
iPhone 4S iOS 6.1
iPhone 5 iOS 6.1
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1
iPod Touch 5 iOS 6.1
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1
iPad 3 iOS 6.1
iPad 4 iOS 6.1
iPad Mini iOS 6.1
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
When I tried to update my iOS 4 ipad to iOS 6, it doesn't work but only say that the ipad software update server cannot be contacted. What should I do?
Hi Ruby,
Thanks for visiting Apple Support Communities.
You may find the troubleshooting steps in this article helpful for troubleshooting the connection issue you're seeing:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
Jeremy -
when i restore my ios the massage appear the i phone cannot restore at this time because the i phone software update server cannot be contacted or temporary unavailable plz any one help me what i do
tell me the full prosedure how i remove entries for gs.apple.com i am a new user thanks
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when i restore my ios the massage appear the i phone cannot restore at this time because the i phone software update server cannot be contacted or temporary unavailable plz any one help me what i do
You try again later.
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i been trying to restore my ipod on itunes but a lil box always pops up saying that my ipod software update server cannot contacted i feel like i tryed everything idk what to do i need help
Try:
- Powering off and then back on your router.
-iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
is this a security firewall? how do I allow the update and keep my system protected at the same time?
Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.) -
When restoring or updating any iPod touch: "...the software update server cannot be contacted."
When I try to update or restore any iPod touch on my MacBook (year 2007, 10.6.8, iTunes 11.0.4), it puts the iPod into recovery mode and gives an error: "The iPod "iPod" cannot be restored at this time because the iPod software update server could not be contacted or is temporarily unavailable." This happens after it extracts the software and says "Verifying update with Apple." Also, the first time I try an update, it gives error code 3004, but it still puts me in recovery mode and when I try restoring it from that it gives the error I posted above.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
iPhone 5 was updated (version unknown), and now screen shows 'Connect to iTunes. When we try to do this, we get message 'iTunes could not contact the iPhone software update server because you are not connected to the internet'.
Please tell me how I fix this problem.
ThanksYes, the reason you are getting the error is the phone cannot provide internet for the laptop and then update itself. It would lose connection as you erase the firmware and try to update. You need to connect the computer to the Internet in some other fashion before you connect the phone to try and fix the update problem. As Ocean20 says, and I completely agree, how would you think you could use the Internet connection of a device that is not only going to turn off and on, but is going to get completely wiped of firmware and restored? It would completely remove the device from the equation here. Does that make sense to you?
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I had iTunes on my old computer and I am trying to get all of the same music on my new computer. I have download iTunes and signed in, but it is not showing up in my library. How do I get all of my old music back?
It does not magically appear in a new place. It will only be where you put it.
Copy everything from your old computer, or your backup copy of your old computer, to your new one. -
There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?
Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build". -
I have already reset my ipod shut it off as well. I have upgraded Itunes and the ipod does not want to show up on Itunes anymore. It used to before but now it doesn't. How do I solve my problem?
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem? -
Im traveling abroad and while I have refused the IOS7 upgrade my iPad is now lock. The display only reflecting iTunes and the USB cable images. Now I can not access my photos and or my email. Anyway I can reset without connecting to my computer?
penny175 wrote:
Anyway I can reset without connecting to my computer?
No. Not without access to a computer running iTunes. You do want to use your own computer so that you can restore from your backup and sync your own content back from iTunes.
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