HT201210 My iphone 5 isn't restoring...... It keeps on saying "The iPhone "iPhone" could not be restored. An unknown error occurred (4013).
My iphone 5 isn't restoring...... It keeps on saying "The iPhone "iPhone" could not be restored. An unknown error occurred (4013). Help Please!!!
I had this same issue as well and so I had to update Itunes to the newest version which is 11.1 or something along those lines. After I updated Itunes to the most current version, I was able to restore my iphone 5. Hope this helps!
Similar Messages
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HT201210 iPhone could not be updated An unknown error occurred (3004)
iPhone could not be updated An unknown error occurred (3004)
plz help me how to fix itPlease see the More Like This section on the right.
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I have problem with my iphone 3gs ( ISO 5.0.1) , it is stuck on apple LOGO and just restaring from time to time after long time will open then i am able to see all app so i tried to update it to new 5.1.1 but not getting update and showing below messege the iphone could not be updated. an unknown error occurred 11
thanksif itunes can no longer pickup your ipod, and you cant even do anything to your ipod, your best option is to either call apple care, or just take it to the nearest apple shop. i had a similar problem, mines currently at apple care repairs and they might just end up giving me a replacement.
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HT1766 iphone could not be restored an unknown error occurred(4013)
iphone could not be restored an unknown error occurred(4013)
Hello there, alfyzeyjapple77.
The following Knowledge Base article provides some pertinent steps for troubleshooting your issue:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error4000
Particularly:
Error 4000, 4005, 4013, 4014, and 4016
After you perform each step, try to restore your device.
Restart your computer.
Disconnect all your USB devices from your computer and connect to another USB port.
Use a different USB cable.
Uninstall third-party security software.
Try restoring using an alternate computer.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have problem in itunes i updated iphone 4s and could not be updated an unknown error occurred 3194
i have problem in itunes i updated iphone 4s 5.1.1 and could not be updated an unknown error occurred 3194
Please see the More Like This section on the right.
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The iphone "I Phone" could not be resored an unknown error occurred(1015)
the iphone "I Phone" could not be resored an unknown error occurred(1015)
This usually occurs when trying to "unjalibreak" a jailbroken phone.
If this is the case, you cannot get help on this forum due to the Terms of Use. You'll need to search elsewhere for help. -
HT3743 the iphone 4s'' iphone 4s'' could not be res Restoed Unknown error occurred(21)
the iphone 4s'' iphone 4s'' could not be res Restoed Unknown error.thank
iOS: Resolving update and restore alert messages
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HT201210 The Iphone " I Phone" could not be resortored an unknown error occurred ( -1)
A recovered version of this content exists from Jan 14, 2013 11:06 AM. Would you like to use the recovered version or delete it?
http://support.apple.com/kb/TS3694
error 1 could be a hardware issue, follow the instructions to resolve using the link provided, if that doesn't help you will have to take it into apple. -
HT201210 the iphone could not be restored. an unknown error occurred (2)
the iphone could not be restored. an unknown error occurred (2)
From the article the question was posted from:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
HT201210 iphone could not be restored an unknown error occurred (1644)
iphone could not be restored an unknown error occurred (1644)
I highly doubt you are using Snowbreeze.
Error 2003
Connection problem; change USB cable and check USB port. -
HT201210 iphone could not be restored An unknown error occurred(2003)
iphone could not be restored An unknown error occurred(2003)
I highly doubt you are using Snowbreeze.
Error 2003
Connection problem; change USB cable and check USB port. -
HT201210 the iphone could not be restored. an unknown error occurred (1015).
the iphone could not be restored. an unknown error occurred (1015).
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015. -
i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?
i have done that
same result
the phone has a sim in it that is not active. does this cause the fault in question? -
HT201210 the iPhone''iPhone''could not be restored.An unknown error occurred (1).
the iphone iphone could not be restored an unknown error occurred (1)
See these steps
http://support.apple.com/kb/TS3694#1 -
HT201210 the iphone could not be restored.An unknown error occurred 21
the iphone could not be restored.An unknown error occurred 21
Please help meSwitch of your anti-virus and firewall then try again.
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