HT201210 my iphone 5 randomly turns off while paying apps i can't turn it back on and when i connect to itunes it is in recovery mode and cant be restored. plz help
My Ihone turned off randomly while playing an app. I cant turn it back on and when i plug it back into my computer it is in recovery mode and cant be restored. help plz.
do you get an error message when trying to restore? what does it say? please be specific.
Similar Messages
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My iPhone became wet at the beach. I put it in rice for 4 days. When I connect to itunes, it says the phone must be restored. It starts and then gives either the error 2001, or 2006. What exactly does this mean, and is it worth getting repaired?
Thank you...http://support.apple.com/kb/TS1275
Water damage isn't covered by warranty, but you could always purchase a refurbished device from Apple. -
My iphone switched off and when I turn it back on it wants to connect to itunes
My iphone switched off and when I turn it back on it wants to connect to itunes
I was taing photo's and battery was half full - I switched it off and when I turned it on it says connect to itunes. I am not near my laptop?! What can I doThat is referred to recovery mode. At this point your only option is to restore to factory & then from a backup if you have one
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Just got my iPhone 5. I get a message saying it can't be used as it requires iTunes 10.7 or later, when I connect to iTunes. But the current version is 10.63. Please help!
iPhone 5 requires iTunes 10.7 or greater to sync with your computer. You need to update iTunes on your computer. If running OS X, this requires OS X 10.6.8 or greater...Snow Leopard.
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My ipod touch 4G got problem after update to iOS 6, it can not access the Apps store ,can not access safari,map, weather and so on, could someone help me to solve the problem, thanks in advance~~~
Force close the App Store app and reset the iPad. No data will be lost when you reset the device.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
my phone is in recovery mode before its was off and however ifs get on showing connect to itunes but now in recovery mode its showing itunes is restoring software on phone and and above its showing waiting for phone but not moving further what shold i do
Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
HT201210 i cant get my i pod touch 1rst g out of recovery mode get unknown error 1 plz help
i cant get my i pod touch 1rst g out of recovery mode get unknown error 1 plz help
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
After I tried the hold and lock buttons several times I tried hooking my phone up to iTunes and that still did nothing. I also tried changing the charger I was using. My phone still didn't turn on. I also checked for an indicarion of water/liquid damage and there wasn't any. Does anyone have any suggestions?
Thanks.Hello there, nmitc014.
Sounds like you're on the right track with your troubleshooting. The following Knowledge Base article has a great checklist of steps for troubleshooting your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
When I updated my iPad it turned off and when i turned it back on it said connect to itunes and now i am conected to the itunes but what do i do
See; http://support.apple.com/kb/HT1808
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iPhone is connected to iTunes now iPhone is recovery mode i got message accurred no 2003 now iwant restore iPhone
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
BTW, this is the iPod touch forum -
my ipod is disabled and asking to connect to itunes.
i ahve tried to recover and dfu but it still dosent work .Please any help asap will be appriciatedPut the phone into recovery mode:
http://support.apple.com/kb/ht1808 -
Plz help i went to restore my ipod touch and it just froze and its not restoring plz help
PLZ SOME1 HELP MY IPOD FROZE WHEN IT WAS SUPPOSED 2 RESTORE AND IT JUST HAS THE APPLE SIGN
Hi hellomynameisbrooke,
Try rebooting the iPod by pressing and holding the on/off and home buttons simultaneously until the screen goes blank and you see the apple logo. It should take about 10-15 seconds to reboot.
If that doesn't work, connect it to your computer and try restoring it via iTunes.
Hope this helps!
Cheers,
GB -
Can anyone help? please?
It's not a virus, even if one did exist for iOS, by definition it cannot be a virus. A virus is a back door program that activates malicous code without the users consent or (most times) knowledge at its time of destruction. Also it cannot be a trojan or worm based attack because apps downloaded directly through the app store or synced from your computer all go thru apple before they get to you and would be caught well before you activated it on your device.
No, after several weeks with the phone now it has come unpleasently clear that the problem is memory; not a lack of it, but simply mis-execution there of. Apples backgrounding technique is to run apps in a native or /paused/ state while not in use, however, it seems (actually can be proven with a simple diagnostic app) that the error is in the OS not fully pruging /native/ apps from memory. Thus when it (quickly) fills up, your device acts in a way similar to a kernal panic (see above post) and SpringBoard crashes.
As I really didn't see muchn of a problem with this in 4.x I'm hoping its just a bug in 5.x and be fixed in 5.1? otherwise, as I said last time things seem to run fairly smooth if you keep the background clear and hard reboot (to completely free up memory) about once every 3-7 days depending on how much you use the iDevice. -
please help my iphone 4s is disabled and i cant connect to itunes
Hi, icaruss96.
Thank you for visiting Apple Support Communities.
Thank you for visiting Apple Support Communities.
If your iOS device is disabled, here is an article that I would recommend going through.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
http://support.apple.com/kb/ht1212
Cheers,
Jason H. -
My 2 month old IPhone started randomly turning on Voice Command and calls people and turns on the IPod. It freezes up and won't let me push the home button. Any suggestions?
OK, I reset it several times and it worked fine all day yesterday. Today when I turned on the bluetooth it went back to the same problem. Voice Control comes on and the home button won't work at all. I have gone through the reset many times and it isn't working. How do I restore firmware as you suggested?
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