HT201210 my iPhone is in recovery mode and iTunes gives me a error 2001 when I'm trying to fix it

and everything is up to date need help

Hi djsparxx,
If you are having issues restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

Similar Messages

  • HT201210 my iPhone is in recovery mode  and iTunes  can fix it  and  i have an error number 17

    what  i can do

    Hi djsparxx,
    If you are having issues restoring your iPhone, you may find the following article helpful:
    Apple Support: If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Regards,
    - Brenden

  • Pls.help my iphone stuck in recovery mode and itunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..

    pls. help my iPhone stuck in recovery mode and iTunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..before it was just stuck in an apple logo but when i tried recovery mode to itunes then it stuck..

    Hi awison,
    If your iPhone is not recognized by iTunes on your Windows computer you may want to use the steps in this article to troubleshoot -
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    This may also resolve your recovery mode issue. If it does not, use the steps in this article to resolve it -
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • My iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: "unknown error (36), i´ve tried to do lot of things but i can´t  solve my problem. please help!!

    my iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!

    Hi, i had the same problem. Try to find the file "apple" or "itunes" don't know it anymore exactly. Ahm well you need to delet any information or just plug in your iphone into an other computer. important is that your iphone never has been pluged in this computer before. This was what i did, and it worked!

  • My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
    Thanks,
    Nathan.

  • HT201210 my iphone is in recovery mode and wont turn on?

    my iphone is in recovery mode and wont turn on?

    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn device off
    hold home button and plug cable into IOS device.  do not release home button until an itunes graphic appears on IOS device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • HT201210 My iphone is in recovery mode and it won't open help

    I tried to install the new version of iOS via itunes and at the end of the installing it stopped and showed an error massage says "iphone couldnt be stored error (14)" and now my iphone is in recovery mode I tried to open it with DFU mode but it didnt work out HELP

    What "new version" of iOS did you attempt to install, exactly?
    Here is troubleshooting information specifically for the error 14 you mentioned: http://support.apple.com/kb/ts3694#error14
    Error 13, 14, 35 and 50 (or -50)
    These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

  • Help, my iphone is in recovery mode, and itunes shows error code 1

    help me, please. my iphone 4 is stuck in recovery mode, and when trying to restore, itunes shows " error code 1, an unknown error occurred"
    please help!!!

    me to ;/
    [23:05:36.0982] [nand_part_core:INF@2289] first 2 pages of boot blocks written with copies of partition table
    [23:05:36.0982] [nand_part_core:INF@3169] next 98 pages of boot blocks written with LLB image of size 150080 bytes
    [23:05:36.0982] [nand_part_core:INF@3172] final 156 pages of boot blocks written with random data in full page format
    [23:05:36.0982] entering update_gas_gauge
    [23:05:36.0982] entering update_ir_mcu
    [23:05:36.0982] looking for mcu nub...no entry from path!
    [23:05:36.0982] TiSerialFlasher not supported on this platform. Exiting.
    [23:05:36.0982] entering update_baseband
    [23:05:36.0982] update_baseband: registering for progress notifications
    [23:05:36.0982] create_baseband_update_options: Got imeisv: 16
    [23:05:36.0982] baseband updater options = <CFBasicHash 0x17533030 [0x59b710]>{type = mutable dict, count = 7,
    [23:05:36.0982] entries =>
    [23:05:36.0982]     0 : <CFString 0xcf1e38 [0x59b710]>{contents = "SystemRoot"} = <CFString 0x1761cb70 [0x59b710]>{contents = "/mnt1"}
    [23:05:36.0982]     5 : <CFString 0xcf1dc8 [0x59b710]>{contents = "DisallowFusiing"} = <CFBoolean 0x59b910 [0x59b710]>{value = true}
    [23:05:36.0982]     6 : <CFString 0xcf1f48 [0x59b710]>{contents = "autoSetupEnv"} = <CFBoolean 0x59b918 [0x59b710]>{value = false}
    [23:05:36.0982]     7 : <CFString 0xcf1e48 [0x59b710]>{contents = "DataRoot"} = <CFString 0x1761e8e0 [0x59b710]>{contents = "/mnt2"}
    [23:05:36.0982]     8 : <CFString 0xcf1d98 [0x59b710]>{contents = "forceUpdate"} = <CFBoolean 0x59b910 [0x59b710]>{value = true}
    [23:05:36.0982]     9 : <CFString 0xcf1f58 [0x59b710]>{contents = "disablePing"} = <CFBoolean 0x59b910 [0x59b710]>{value = true}
    [23:05:36.0982]     10 : <CFString 0xcf1eb8 [0x59b710]>{contents = "IMEISwVersion"} = <CFNumber 0x17533010 [0x59b710]>{value = +16, type = kCFNumberSInt32Type}
    [23:05:36.0982] }
    [23:05:36.0982] update_baseband: querying baseband info
    [23:05:36.0982] bbupdater: BEGIN: Querying info at stage first
    [23:05:36.0982] bbupdater:     BEGIN: Preparing first stage
    [23:05:36.0982] bbupdater:         Requested boot mode:  kBBUBootModeNone
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 5...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 4...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 3...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 2...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 1...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 0...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:     END(kBBUReturnIOError): Preparing first stage
    [23:05:36.0982] bbupdater: END(kBBUReturnIOError): Querying info at stage first
    [23:05:36.0982] send_bbupdate_status: sending baseband update status to host
    [23:05:36.0982] update_baseband: calling CFNotificationCenterRemoveEveryObserver
    [23:05:36.0982] update_baseband: bbupdater error: The operation couldn\U2019t be completed. (BBUpdater error 3 - Failed creating a communication transport to baseband.)
    [23:05:36.0982] 0: RamrodErrorDomain/3ec: update_baseband: failed querying baseband info
    [23:05:36.0982] 1: BBUpdater/3: Failed creating a communication transport to baseband.
    [23:05:36.0982] unable to convert ramrod error 1004
    [23:05:36.0982] restore failed with CFError:
    [23:05:36.0982] 0: AMRestoreErrorDomain/ffffffff: failed to update device firmware
    [23:05:36.0982] 1: AMRestoreErrorDomain/ffffffff: ramrod firmware update failed
    [23:05:36.0982] 2: RamrodErrorDomain/3ec: update_baseband: failed querying baseband info
    [23:05:36.0982] 3: BBUpdater/3: Failed creating a communication transport to baseband.
    [23:05:36.0982] waiting for host to acknowledge final status received...
    [23:05:36.0982] void AppleUSBDeviceMuxXXXXXXXXXXXXXXXXXXX(mbuf_t) received reset, closing 0x97b1e4d0
    [23:05:36.0982] recv(12, 4) failed: connection closed
    [23:05:36.0982] unable to read message size: -1
    [23:05:36.0982] received NULL message from host, expected final status
    [23:05:36.0982] attempting to dump restore log
    [23:05:36.0982] writing log file: /mnt1/restore.log

  • My iphone 5 is stuck on recovery mode and itunes is not detecting my phone when pluged in

    My iphone 5 is stuck in recovery mode and the phone is not being detected by itunes when the lead is pluged in, this all started when i was trying to update the phone to latest software any ideas????

    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My ipod nano 5th gen freezes when i try to play a certain song, and itunes gives me an error message when i try to convert it into a different format!! i just bought the song this morning, so i dont see why it wont work! any help would appreciated!!

    so yea, the title pretty much says it all. I bought a song called LOL Money by Jace Hall this morning, along with Sub-Zero VS Scorpion rap battle by Brysi. when i synched them to my ipod nano, the rap battle would play, but LOL Money would just freeze my ipod and i would have to reboot it. does anyone know why it is doing this??

    Does this problematic song play okay in iTunes?  Have you tried removing and resyncing it to your device via iTunes?
    B-rock

  • IPhone 5 stuck at recovery mode. Can't recover, unknown error (2001).

    I've upgraded my 3GS to an iPhone 5 about 3 weeks back, and I was resonably happy with the 6.0.1 installed.
    After upgrading to 6.0.2, the battery in my iPhone 5 began to drain and could only last for a maximum of 4-5 hours. I've tried it all, tweaking the settings to conserve power, even tried some solutions posted on other forums, restoring back to factory settings, doing a soft reset, hard reset, even tried redownloading the iOS 6.0.2 and I think the worst just happened ...
    Battery died (cuz I'm out of power right.)
    Charged it to Apple's USB power outlet.
    Stuck at Apple boot logo, wouldn't proceed but instead it tries booting again, and again, and again....
    So I tried a hard reset, and put it into DFU mode, hopefully it will be stable again after recovery.
    Plug my iPhone back to my Mac OSX 10.8.2, iTunes tries to unpack the OS and attempts the restore...
    Instead, it's now stuck at the recovery mode, and iTunes gives me, "The iPhone cannot be restored. an unknown error occured (2001)."
    And then, the iPhone attempts to restart, goes back to connect to iTunes mode (DFU) and the cycle then repeat itself again.
    Any of you guys having the same issue? I can't seem to find a fix anywhere

    I've sent it in to my local telco to get a replacement because I simply can't find another way around it.
    Has anyone tried with the new iOS update to 6.1.0? Let me know if it works. I'm still waiting for a replacement from Maxis (Apple's Authorised iPhone after sales support here in Malaysia).
    They have a stupid policy of waiting up to 2 weeks before I get a replacement. At the meantime, Maxis just expects me to be phone-less for 2 whole week although they have prepared back-up iPhone5 stocks for a 1on1 exchange. Their reason: Oh, we cannot read your IMEI no, we need to send it back to the distributor.
    This frustrates and furiates me. Why can't Apple Malaysia be more professional about it like how it's done in U.S.?
    Gahhhhhhhh....

  • Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

    Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

    In the article Resolve iOS update and restore errors this is what it says about error 14:
    Check your USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
    If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
    To narrow down the issue, you can also change up your hardware:
    Use the USB cable that came with your device, or a different Apple USB cable.
    Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
    Try a different computer.
    If necessary, resolve any further issues with the USB connection, then with your security software.
    If you're still seeing the error message, check for hardware issues by following the next section.

  • Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. Any suggestions please?

    Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
    Or any other suggestions please? Thanks

    As pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.

  • I tried to up date my i phone 4 to iOS 5 then it wiped my phone and now it tells me to connect to iTunes and that the iPhone is in recovery mode and when i connect it goes to preparing to install to iPhone but never goes any further how do i restore

    i tried to up date my i phone 4 to iOS 5 then it wiped my phone and now it tells me to connect to iTunes and that the iPhone is in recovery mode and when i connect it goes to preparing to install to iPhone but never goes any further how do i restore the phone

    by reset option do you mean the DFU restore? worked for me, have you tried that?
    if not - hold the lock and home button until the power down bar comes up. then hold the lock button for ten seconds - next continue to hold the lock button and press the home button for ten seconds - next release the lock button and hold the home button for 10 seconds. this should be done with the phone tethered. If done right and your itunes is configured as such, the phone will reload the drivers and start up itunes, and then prompt for a restore/update.

  • My iphone4 has been stuck on the connect to itunes logo for a few hours.I connect it to itunes and it says that the iphone is on recovery mode and that I need to restore it to use it with itunes.I'm afraid that if I restore it I will loose everything help

    My iphone4 has been stuck on the connect to itunes logo for a few hours. I connected it to itunes and it says that the iphone is on recovery mode and that I need to restore it to use it with itunes. I'm afraid that if I restore it I will loose everything help please!!

    AT this point whatever data you have on yoru phone is already gone since it is in recovery mode. 
    However you can restore from your backup, when your phone reboots from recovery.
    YOu do have a backup right?

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