HT201210 My iPhone is now stuck in that Image of the iTunes Symbol and the charging cord because of this update error message... my ship goes out to sea tomorrow so I won't have this fixed for at least a week... I'm in the United States Navy.

Please help me fix this if I can without having to go to Apple/ATT.

Try the troubleshooting steps in the appropriate article here first:
iPhone not recognized in iTunes for Mac
iPhone not recognized in iTunes for Windows
If you need to reinstall iTunes, if you're running Windows, uninstall iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data. If you're using a Mac, close iTunes, then download the installer (.dmg file) and reinstall it on top of your current copy.

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In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
- Judy

HT4623 My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't

I clicked the button in my setting thatz is saying "software update iOS 6.1.2. It turned off and now My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't working. I tried to "update" twice. I am VERY ANNOYED beczuse the last time i updated it, it just turned off and i didnt have ot plug it in or anything. WHY IS IT DOING THIS.....?????? My ipad will not turn on or anything. Help me FIX THIS!!!

hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.

My iphone 5 is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and it won't recognize it or anything. what can i do?

my iphone 5 is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and it won't recognize it or anything. what can i do?

Turn it off by holding home+ power button untill the screen goes black ( as soon as it goes black, release the buttons).. This might take some practice , so dont worry if on the first try your phone reboots and goes to itunes screen again.
Now, with your phone powered off, enter DFU mode:
Method 1)
Attach the phone to the pc
Turn the phone off
Hold power and home together for *exactly* 10 seconds
Release power but keep holding home until the pc beeps as a USB device is recognized.
Whilist in dfu mode, itunes will recognize the device and it will ask you if you wish to restore it. Simply click restore, and the restoring proces will begin.
This will hopefully fix your iphone.
Cheers

My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my

My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my phone on my computer it would begin the processes then half way through it would say IPHONE has been disconnected, now it won't recognize it or anything. what can i do? This is a brand new phone!!!

Hello jraff21,
I was able to locate a support article for the error you mentioned. The following steps may help you get your device back to working order:
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
You may see one of these messages if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.
The iPhone [device name] could not be restored. An unknown error occurred (4005).
The iPhone [device name] could not be restored. An unknown error occurred (4013).
The iPhone [device name] could not be restored. An unknown error occurred (4014).
Try these steps to resolve the issue:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Restore using another USB cable.
Learn more about updating OS X.
Learn more about updating Windows.
Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device,contact Apple for support.
Learn more about other update and restore errors.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I have plugged my iphone 5s into windows computer, the computer picks up that its there and starts charging but keeps coming up with error message when i try connect to itunes... HELP!!!

I have plugged my iphone 5s into windows computer, the computer picks up that its there and starts charging but keeps coming up with error message when i try connect to itunes... HELP!!!

What does the error message say? (Precise text, please.)

Iphone 4 not recognised by laptop after upgrading Itunes, the itunes symbol and a usb cord has appeared on my Iphone 4 screen. Frustrated isn't the word.

iphone 4 not recognised by laptop after upgrading Itunes, the itunes symbol and a usb cord has appeared on my Iphone 4 screen. Frustrated isn't the word.
After installing latest version of Itunes, I connected my Iphone via USB and selcted yes to upgrade my Iphone, towards the end of the upgrade a notification popped up indicating that the upgrade had failed. Since then my Iphone just isn't responding, I've tried reinstalling Itunes, turning off Norton Security.
Any help would be greatly appreciated.

Thank you Carolyn,
I've been through all those and apart from anything else, itunes is not seeing my phone, I therefore cannot restore the phone.
Have tried deleting and reinstalling itunes in case something was missing there, though the fact the problem is on both my mac and my windows machine seems to me to suggest a phone problem..
Is it possible that the latest IOS update which I did a week or so ago was not completed correctly? If so could this cause the problem? And how can I correct it?
Many thanks

The error message says, "There was a problem downloading 'X'. You do not have enough privileges for this application." Any suggestions?

I have recently added an iPhone 4s, and cleaned out the hard drive of my eMac to use solely for iTunes, but now it will not let me download iCloud items from iTunes Match. Do I need to change settings on the iPhone, or did I erase something I shouldn't have from my hard drive?

I should have explored other threads before writing this, as I found the answer elsewhere. Turns out, the folder I was saving the podcasts to had been changed to 'read only'. Changed to 'read and write' and podcasts download successfully now. I'm not sure how that changed during the upgrade, but no matter, I'm back at it now.

Maxx Hotspot won't play nice with an IPad, Win7 laptop, and XP desktop. If the IPad connects to the hotspot first, it seems to lock the laptop out of an internet connection. Does anyone have a fix for this?

I recently had to replace my Razr Maxx with a newer model. XT1080 8984 The older model would handle multiple connections without a problem. However, the newer model (and newer OS?) has some sort of conflict between the IPad and the Win7 Laptop. I've spent a day getting the laptop connected to the internet and don't have a great deal of confidence that the connections won't fail in a moments notice.
Any suggestions or solutions?
Thanks

Thanks for all the extra details, shkc. While the occasional reboot is a good idea on any device, we certainly don't want you to need multiple restarts either. Try deleting the WiFi connection on all the connected devices. Then on your Maxx, go to Menu>Settings>More (under Wireless & Networks)>Tethering & Mobile Hotspot>Mobile Hotspot Settings>Configire Mobile Hotspot. First, change the Network Name to something a bit different with no special characters. Also, change the Broadcast Channel from Auto to a specific number, such as 10. Then save your changes and create the WiFi connection from the beginning on each of your connected devices.
JenniferH_VZW
Please follow us on Twitter @vzwsupport

HT4623 I attempted update on iPhone 4 using iTunes and my phone is now frozen with iTunes symbol and plug in cord picture on screen. Phone is now useless.

How can I get iPhone 4 active again. I was attempting to update to iOS 7 via iTunes, screen is frozen, unable to make or receive calls. Phone has been powered off multiple times, reconnected to desktop PC to restart or disconnect from iTunes, held power button and home key down at same time, still nothing, phone just shuts down. How can phone be unfrozen?

Try and force your iPhone into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

My 2nd generation 8 gb Ipod Touch has a screen on it that is showing the itunes symbol and a USB cord, what do I need to do to get this off of my screen so I may opperate as usual on my iPod?

I have absolute no idea what to do about this????????????:'(

You Have to Sync it to your computer through itunes and setup your iTouch if you havent already otherwise u cant do anything with the iTouch until u do this..wondered the same thing when i purchased my iTouch over a year ago until i finally downloaded itunes and connected mine and completed the setup..hope this helps..

How to update Ipad 2 from IOS 4.3.5 to IOS 5. Itunes won't let me do it because it keeps showing error messages asking me to check if my network is active.

how to update Ipad 2 from IOS 4.3.5 to IOS 5? Itunes won't let me do it because it keeps showing error messages asking me to check if my network is active.

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.1.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 7.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

TS4062 why is my ipone 4 have a itunes symbal and a usb cord on screen and wont let me do anything to it? please help..

my iphone 4 displays a itunes symbol and a usb cord on screen and wont do anything elese. i plugged into pc with usb to itunes n it tells me to restore but it says i will loose everything i cant figure out how to sync or download all my stuff from phone to pc so i dont loose it all, also its telling me i have to register this pc with ipone n itunes account and dont know how// someone anyone please help

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*http://www.mozilla.org/plugincheck/
*Shockwave Flash 10.0 r22
Update the Flash plugin to the latest version.
*https://support.mozilla.org/kb/Managing+the+Flash+plugin
*http://kb.mozillazine.org/Flash
*http://www.adobe.com/software/flash/about/

I've just reformatted my pc, reinstalled master collection cs5, and now it won't install the updates it downloaded, do we have any fix for this?

I've just reformatted my pc, reinstalled master collection cs5, and now it won't install the updates it downloaded, do we have any fix for this?

you can update manually, http://www.adobe.com/downloads/updates/

Updated to new 2014 cc. In bridge when I go to tools/Photoshop/Image Processor....I get this message "adobe photoshop 2014 CC has quit working" Anyone have a fix for this??

updated to new 2014 cc. In bridge when I go to tools/Photoshop/Image Processor....I get this message "adobe photoshop 2014 CC has quit working" Anyone have a fix for this??

I use a windows 7 pro and have no problem like that from bridge cc when I select a thumbnail then use menu Tools>Photoshop>Image Processor.. I see Adobe Photoshop CC 2014 start up then I see the Image processor dialog and that one file is selected in the bridge I the complete the dialog and click run. The image files are created. Photoshop remains open after the image files are create with no open documents. I need to click on the bridge in the task bar to bring bridge back into focus.
What does you system configuration?

HT201210 My iPhone is now stuck in that Image of the iTunes Symbol and the charging cord because of this update error message... my ship goes out to sea tomorrow so I won't have this fixed for at least a week... I'm in the United States Navy.

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