HT201210 my iphone is off when i try to turn it on its gives me a picture of usb connected to itunes ....but when i connect my phone to itunes on my computer t says to restore my phone so i tried restoring it but it wont restore.so what do you think i sho

my iphone is off when i try to turn it on its gives me a picture of usb connected to itunes ....but when i connect my phone to itunes on my computer t says to restore my phone so i tried restoring it but it wont restore.so what do you think i should do ?

I had this on my iphone 4s - took it into the apple store. They couldn't fix it either and ended up giving me a replacement phone

Similar Messages

  • HT201406 Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything :(   My warranty

    Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything    My warranty is expired and I dont know if there is any other solution before I dump a bunch of money into this devise. ThaNK YOU!

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • HT201263 I followed the instructions exactly, iTunes downloaded the whole file 790mb. However I then receive a message saying corrupted file. I have been trying now for 2 days to restore my ipad 2

    My ipad 2 keeps shutting down and opening. I followed all the advice and got to the point of restore my ipad 2 the files starts to download all 750mb. When the file has completely downloaded I then receive the message file corrupted try again later. I have been trying for 2 days now. HELP

    Techmadness
    Re: My Ipad 2 is stuck in recovery mode after the update 6.1
    31-Jan-2013 00:54 (in response to emrederki)
    before storming into the Apple store i'm trying a couple of manual firmware restores..
    I should have an answer shortly but the idea is this:
    goto http://osxdaily.com/2010/11/02/download-ipad-firmware-ipsw/
    and download the firmware for your ipad model. if (like the rest of us) you do not know which ipad 2 you have, then download the first IOS 6.1 ipad2 file following these steps and if you receive a message saying "not for this model, or not compatible" then try the next file.
    small warning, this is a total factory restore so the downloads are around 700mb each.
    1. open itunes, ipad disconnected.
    2. connect ipad
    3. warning restore message appears
    4. (windows users) HOLD SHIFT and click the restore button. This should open a dialogue box allowing you to navigate to the file you downloaded. Select the file and hit ok.
    5. this should start the manual restore, if it fails, download the next file and repeat.
    good luck all.

  • My iPhone shuts off randomly and doesn't turn back on until i plug it into a power source?

    every 10 or so minutes my iphone will shut off, never while im using it, only when i put it down or in my pocket and when i try to turn it back on i get no response until i plug it into power, when i do that the device restarts. any one else have this problm?

    I have an iphone 3 and the same problem. Some of the 2008 posts on a similar title suggest a restore. I need to save all of my 700+ photos somewhere before I attempt that process.

  • My IPhone 5 won't allow me to turn on my bluetooth, when I try to turn it on it automatically goes back to the off position.

    My IPhone 5 won't allow me to turn on my bluetooth, when I try to turn bluetooth to the on position, it automatically goes back to the off position.  I can't connect bluetooth with anything?

    Restart your phone, hold the home and off button at the same time until the apple symbol comes up.

  • Mail can not quit every time when i try to turn off the computer

    It appears a week ago i guess after i upgrade the system.
    when i try to turn off the computer, it always says, Mail can not quit.
    so i have to force it exit everytime before i shut down the computer!
    and it is pretty slow for Mail to quit, i only have 3 accounts there with one i never use.
    i never met this problem before.
    looking forward to get an idea here.

    This issue seemed to resolve itself.  Case closed. 

  • When i try to turn on my ipod, it tells me to connect to itunes and restore but a message pops up and says that i dont have an internet connection.  the connection is on and it loads at 100mb per second.

    when i try to turn on my ipod, it tells me to connect to itunes and restore but a message pops up and says that i dont have an internet connection.  the connection is on and it loads at 100mb per second.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • When I try to turn my iPhone off, it automatically restarts itself. It has never done this before; does anyone know why it might be doing this/how to stop it happening?

    When I try to turn my iPhone off, it automatically restarts itself. It has never done this before; does anyone know why it might be doing this/how to stop it happening?

    This had happened to me today as well. I gave constantly tried resetting it, (I don't particularly want to restore it), but earlier did you find that your headphones went funny? Mine would stop playing music, but the phone would keep going. And if I paused it, and then pressed play, No sound would come out. And if I took the headphones out while it was paused it would play on the device, but as before, not through the headphones. But, I fixed it (temporarily) by pulling the headphones out while it was playing, and plugged them back it. But normally this would pause the music, and it didn't, just continued on the phone, with no sound coming out of the speakers. And it would only last for a couple of minutes and happen again. Then I tried resetting the phone, and it wouldn't turn off. Them I fixed the turn off problem by placing on a dock, and I think this also fixed the headphone problem. But then I took it off and then on the dock, and now it won't play through the dock (but it charges) and it won't turn off, again!
    Also, apples customer serivice is plainly crap. This should be easy to fix. And I shouldnt have to pay a fee to ring them up for service help.

  • I want to use Back to my mac. When I try to turn it on, it says "Back to My Mac may be slow because more than one device on your network is providing network services.   Turn off NAT and DHCP on one of the devices and try again." How do I fix this?

    Not sure if I am doing this right. This is my first time in the support community.
    I imagine what I put in my heading was supposed to go in here.
    I want to use Back to my mac. When I try to turn it on, it says "Back to my mac may be slow because more than one device on your network is providing network services. Turn off NAT and DHCP on one of the devices and try again. See the documentation that came with your device for information about turning off network services"
    Does anyone know how I do this? I contacted my ISP (Telus in Canada) and they did not know anything (not that they usually do).

    Why do ISPs insist upon making things so difficult for their customers?
    If you cannot get them to understand that you would prefer to use your own router over their piece of cheap junk, perhaps the information in the following will be useful:
    http://keithbalomben.wordpress.com/2012/03/29/telus-actiontec-v1000h-hacks-and-i nformation/
    Scroll down to DHCP Settings
    You will need to log in with proper "technician" credentials. They are provided in the above link as
    Username: tech
    Password: t3lu5tv
    ... but these may or may not work. Try it, and if you cannot get anywhere at least now you know what to ask Telus to do in return for your business.

  • Updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?

    updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?

    Maunally restore it. In order to do this:
    -Download the iOS 5.1.1 firmware from here  http://www.redmondpie.com/download-5.1.1-ios-for-iphone-4s-4-3gs-ipad-ipod-touch -direct-official-links/
    1. After downloading the firmware from the given link, open iTunes and click on your device.
    2. Now press SHIFT on your keyboard and while pressing it click on "Restore".
    3. A dialog box will appear.
    4. Select the firmware you downloaded and click ok.
    5. Done!!! Your iPhone will now be restored to 5.1.1 and if you had backed up your iPod before, then you can put all its settings afterwards.

  • Close Firefox, restart it says firefox can not start - already running, tried deleting the parent.lock it doesn't exist. I try to turn off my computer it says WidgiBho needs to close, I tell it to close but computer never shuts down

    close Firefox, restart it says firefox can not start - already running, tried deleting the parent.lock it doesn't exist. I try to turn off my computer it says WidgiBho needs to close, I tell it to close but computer never shuts down

    Did you try to wait a bit longer before restarting Firefox to give Firefox more time to close down completely?
    See "Hang at exit":
    *http://kb.mozillazine.org/Firefox_hangs
    *https://support.mozilla.com/kb/Firefox+hangs

  • My touchscreen on my 4s isn't working.  I can't "slide to unlock" and when I try to turn my phone off I can't "slide to turn off".  HELP!!

    My touchscreen on my 4s isn't working.  I can't "slide to unlock" and when I try to turn my phone off I can't "slide to turn off".  HELP!!

    I am making the assumption - based on the "tags" in your description - that you do not have sounds in apps, games and things like that - but you can hear sound when you use the music app. ......
    If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds have been muted.
    System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
    Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
    If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
    If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
    If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
    This support article from Apple explains how the side switch works.
    http://support.apple.com/kb/HT4085

  • HT1766 My iPad says, "iPad Not Backed Up."  This iPad hasn't been backed up.  Backups happen when this iPad is plugged in, locked, and connect to WiFi."  When I touch "OK," nothing happens.  When I try to turn it off, this message remains, and I can't sli

    My iPad says, "iPad Not Backed Up."  This iPad hasn't been backed up.  Backups happen when this iPad is plugged in, locked, and connect to WiFi."  When I touch "OK," nothing happens.  When I try to turn it off, this message remains, and I can't slide to power off.  Right now, it is "frozen up" and useless.

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • My phone when i try to boot it up its keeps going to the apple sign and turns right back off. how do i fix this?

    My phone when i try to boot it up its keeps going to the apple sign and turns right back off. how do i fix this? If its not on charger it wont start up at all. but if its on charger. it goes to the apple screen and turns off and on repeatedly Any suggestions?

    Restore the phone --> http://support.apple.com/kb/HT1808
    If this does not resolve the problem you have a hardware problem.

  • HT4913 My IPhone 5 will not recognize that I have an Itunes Match account.  When I try to turn the Itunes Match button on in settings I get a mesage saying I am not subscribed to ITunes Match.  This does not happen with my Ipad.  Any Ideas what to do?

    My IPhone 5 will not recognize that I have an Itunes Match account.  When I try to turn the Itunes Match button on in settings I get a mesage saying I am not subscribed to ITunes Match.  This does not happen with my Ipad.  Any Ideas what to do?

    SharmFarm wrote:
    Good ev Ning Mario49    firstly I would like to say a great thank you for your attention to trying to help me,,,,,    i have looked at the links and will try everything stated first thing…
    Hi Mario,,,,
    I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
    I have just now tried the Reinstall via iTunes, about 20 into the download, the iTunes logo on the phone disappeared, and the Apple Logo appeared again,,, I waited until the iTunes stated that the download had finished, and the install was in progress,,,
    Nothing happened, still the Apple Logo was visual on the screen, iTunes never recognised the phone which it was on my iTunes account previously,,,
    Still just a bunch of lines, maybe 5 or 6 so small writing,, I personally can not read what it is telling me, someone said it reads, incorrect shutdown,,,????????
    Please advise,???
    I am now at a loss,,, I really became excited when I saw the iTunes icon after putting the phone into restore,,,???
    Thank you again
    D

Maybe you are looking for

  • Need help to display geo-characteristics on a map in SAP BW report

    Hello all, Currently I am struggling to display plants on a map of Germany in a SAP BW report, using dynamic geo-characteristics in SAP BW. We do not have the ESRI software ArcView (my superior does not want to buy it), so I have to be successful wit

  • How to configure ACS 5.2 for policy condition on TACACS+ Service

    In https://supportforums.cisco.com/message/3953175#3953175 thread, I was able to get the ACS 5.2 work with SRX for both SSH CLI and J-Web TACACS+ accounts. However, I found the behavior is different on our production environment. I found our ACS 5.2

  • How do I send, or bcc to more than one person at a time?

    I have used outlook express for years and grown very familiar with it. I switched to Thunderbird because of mail problems in WIN7. I have no problem receiving, or sending to one person. The email autofills the name of the first person, but when I try

  • Some issues after clean installing windows 7 pro 64bit

    Hi, I have a couple of issues, I clean installed windows 7 pro, 64bit, (vanilla) restored my license with ABR and used system update to download all the drivers. (no issues until here) But after restarting the system, I found this issues: 1. I have t

  • Joining Windows Server 2008 to Windows Small Business Server 2008

    We have Windows Small Business Server 2008 and it came with a copy of Windows Server 2008 and MS SQL. (A packeged deal from Microsoft). Long ago I installed Windows Server 2008 and MS SQL on a computer and joined it with SBS2K8. My Windows Small Busi