HT201210 my iPhone says unable to install update An error occurred installing iOS 6
my iPhone is telling me it is unable to install update An error occurred installing iOs 6. What am I doing wrong? went to settings, general, software and it shows me the ios 6 update - agreed to the terms and conditions and it gives the above message. Anyone got a suggestion?
There is no such thing as an iPhone 's3'. There is a 3G which can only be updated to iOS 4.2.1 and a 3GS which can be updated to iOS 6.1.3.
Which model iPhone is this?
Identifying iPhone models
Similar Messages
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I started my update for ios 5.1for iPhone 4s and cancelled it have way through now it says it's downloaded but really it's not the update is still there and when I try to update it it says unable to install update : an error occurred installing iOS 5.1 ?
See Here... Unable to Update or Restore...
http://support.apple.com/kb/HT1808 -
I have an iPhone 4, and I go to Settings, General, Software Update, and it says iOS 5.1.1 and I tap on the Install Now, and Agree, then i get the verifying update, and then it says "unable to install update, an error occured installing iOS 5.1.1
I have exactly the same problem. iPhone 4S, never been jailbroken. Not behind a firewall and it happens whether I am on my home compute (iTunes) or directly thru Settings_Update.
Looks like loads of people are having the same problem - and as far as I can see, Apple's sole reply is jailbreak or behind firewall/ security settings/anti-virus. None of those apply here! -
i whent through the updating proceduer but i still get this not (Unable to Install Update An error occurred installing iso.6) After the note of verifing updated .
Even I got same mesage but after restoring the phone using itunes, it worked for me. First restore and update your phone again using itunes.
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IOS error messagge - I keep getting the following message when I try to update my iPad2 - unable to install update, an error occurred installing IOS 8.1.2. How can I fix this?
Which way are you trying to update? WiFi or iTunes? In either case, I would try restarting/rebooting all devices and then try again.
IF you are using iTunes, eject your iPad, quit iTunes, reboot your computer and reset your iPad by holding down on the sleep and home buttons until the Apple logo appears on the screen. After the iPad starts up, connect to iTunes and try again. You may also want to disable your firewall and antivirus software when you try to update using iTunes. Sometimes those will interfere with the download.
If you are using WiFi, reset the iPad as described above and try again.
If WiFi updating will not work, try using iTunes, if iTunes will not work, try using WiFi. -
Unable to install update, an error occurred installing iOS 6. How do I fix this??
I cannot complete my installation process. It has already downloaded ios6 into my iPhone but when trying to install it says "an error occurred..."
There is no such thing as an iPhone 's3'. There is a 3G which can only be updated to iOS 4.2.1 and a 3GS which can be updated to iOS 6.1.3.
Which model iPhone is this?
Identifying iPhone models -
I get the following message when trying to update my Iphone 4 from 5.1.1 to 6.1.3 "Unable to install update, An error occurred installing iOS 6.1.3". Nothing I do changes this, how do I over come this barrier?
Are you trying to update over the air or via itunes?
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iphone 4s - trying to install latest update ios 7.1.2 - takes long time to verify and then i get unable to install update - an error occured when installing 7.1.2?
how do I install?First it would help if you identified the error. That might assist you in knowing what to do next. See this support document for help with error codes when unable to update or restore the iPhone. Resolve iOS update and restore errors
Then you can also see this support document for trouble with updating the device. If you can't update or restore your iOS device -
Help! Installing updates an error occurred now my MacBook Pro will not restart. "Unable to find driver for this platform"
Did you try more than once? If so:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
While updating ios6 through software update option, i am getting the error"unable to install the update an error occured installing IOS6"
I am getting this message also.... mine cant update too...
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Im not able to update the software of iOS 6 in my ipad 2. As I tried, a mgs pops up "unable to install update an error ocurred installing iOS 6". Please do advice.
Thank you.Wait a while and try again. Good chance the server are starting to get hammered.
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HT201210 the iphone could not be restored. an unknown error occurred (2)
the iphone could not be restored. an unknown error occurred (2)
From the article the question was posted from:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
HT201210 the iphone could not be restored. an unknown error occurred (1015).
the iphone could not be restored. an unknown error occurred (1015).
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015. -
HT201210 the iphone could not be restored.An unknown error occurred 21
the iphone could not be restored.An unknown error occurred 21
Please help meSwitch of your anti-virus and firewall then try again.
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HT201210 the iphone could not be restored an unknown error occurred
the iphone could not be restored an unknown error occurred
What error message number are you getting with your unknown error?
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