HT201210 my iphone two errores in computer mac error9 or computer pc error-1 ? what

Hello I own iPhone 5 and It can not work restarted through the iTunes program to the presence of error No. 9 if used Apple computer and error No. -1 if you use Windows 7 please help me Is the problem in the software or hard ware

http://support.apple.com/kb/TS3694#error9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
http://support.apple.com/kb/TS3694#error1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.

Similar Messages

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    http://support.apple.com/kb/TS3694
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  • Our household has two IPhones, two IPod Touches, 1 IPad and 1 computer. we want to have it all under the same Apple ID for the purpose of Home Sharing, but my two kids iPODs cannot use their facetime or messaging becuase it shows they are on my iphone.

    HELP! We have several Apple devices in our household (2 iPHOnes, 2 IPOD touch, 1 iPAD), and cannot get them to work correctly becuase my two children have to be under my creditcard and apple account. When I do this they cannot send me messages or facetime me, and when then try to do so with their friends it says my name and IPhone. Also, my husband and I want two seperate credit cards for iTUNEs but want to take advantage of the home share, but the one computer we have will not let us share. and had to have 2 apple ids created. WHy is this so confusing? Cant I reset everything under my Apple ID, and allow everyone to have their own email accounts and identity? ON top of all this, I have two AppleIDs, because my original one was a yahoo account and they changed over to me.com, now icloud.com/ HELP

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  • HT201210 my iPhone is in recovery mode and iTunes gives me a error 2001 when I'm trying to fix it

    and everything is up to date need help

    Hi djsparxx,
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    http://support.apple.com/kb/ht1808
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  • HT201210 my iphone 4s is wet and connot when i tried to restore it, what can I do?

    My iphone got wet,
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  • Cannot find my installed application on my computer (Mac)

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    open finder>navigate to your applications>adobe folder and look for adobe lightroom 5.
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  • HT201210 could not back up iphone to this computer.  I have bought a new phone iphone 4 and it says the same thing. though I have another iphone 3 that backs up perfectly to this computer every time. why?

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    I banged my head on the wall with the same problem for two days.  Tried everything mentioned, and this worked, finally.  The problem is that the backup files are not where you think they are.
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    Fixed the problem.  Give it a try and good luck!

  • I currently use an iPhone, an iPad, and a Mac computer for business.  The three devices have Contacts Managers that sync with each other through both Google and through Mobile Me.  Currently, this has created a mess of duplicate contacts.  Please researc

    I currently use an iPhone, an iPad, and a Mac computer for business.  The three devices have Contacts Managers that sync with each other through both Google and through Mobile Me.  Currently, this has created a mess of duplicate contacts.  Please advise me on the steps necessary for removing these duplicates and establishing a syncing solution that doesn't regenerate the duplicates.  There are several applications available that remove duplicates, but I am not sure which ones work or don't work.  I want information on this, but most importantly I want to understand how to fix this problem permanently.  Also, I read somewhere that Mac's new operating system, Lion, can help deal with duplicates.  I don't have Lion, but I would be willing to get it, if this would fix the problem.

    Had the same problem with 4 devices (two computers, an iPhone and an iPod). The solution is simple: open the Address Book application in your mac, ask it to locate duplicate entries (under one of the top menu items, "edit" I think), and then ask it to consolidate them: it took me all of three seconds after I figured it out: worked like a charm! PS: if you have more than one mac with unconected Address Books, repeating the operation in the second one may be a good idea.
    Message was edited by: mfduran

  • I am getting error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone".  I have deleted the backup and restarted my computer, but continue to get this error message.  What do I need to do now?

    I have recently updated my phone and am attempting to sync it.  I got the error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone".  I deleted the backup, restarted my computer, and even restored the iPhone, but continue to get the same error message.  What do I need to do now?

    iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
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    Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

  • HT201210 i have a problem with my iphone 4s when i update the system its giving me error 36 ? and the phone docent want to open! any one please know who to solve this problem

    I cant open or upate my iphone 4s because its give me message erorr 36, please any one know what dose it mean erorr 36 and who i solve this problem.

    Hi mohamed00,
    Thanks for visiting Apple Support Communities.
    I recommend following the method below if you are not able to restore your iPhone and see an "error 36:"
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Cheers,
    Jeremy

  • TS3221 error Oxe8000065 on Iphone when connecting to a MAC

    MY IPHONE 4 WILL NOT TURN ON AT ALL.  WHEN I SYNC TO MY MAC I GET THE ERROR OXE8000065.  I RESTARTED MY COMPUTER AND MY ITUNES IS UP TO DATE.  ANY SUGGESTIONS?

    STOP SHOUTING.  It's considered rude, and many will not help those who shout.

  • Is there an option of synching Iphone with two itunes on different mac books ?

    is there an option of synching Iphone with two itunes on different mac books ?

    You can't sync it to two computers.
    But you can plug it into a second computer and add things or take things out of apps (under the app tab, scroll down).
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    There are a few things you can do on a second computer.
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  • If I have another iphone and restore with my Mac, what happen with the FindMyIphone if I have two iPhone's with the same backup?

    If I have another iphone and restore with my Mac, what happen with the FindMyIphone if I have two iPhone's with the same backup or sync with the same computer?

    If you have more than one device on the same Apple ID, Find My iPhone will let you choose  the one to find.

  • HT201210 restoring iphone 4, but keep getting error 2001 message

    i am trying to restore iphone 4, but it wont let me, it keeps giving error message 2001, please help me anyone

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

  • I have two iphones and I want to use two different apple IDs on the same computer without any syncing of the two phones?

    I have two iPhones. How do I have two seperate apple ID's on one computer without them syncing.

    You can either do as sberman suggested - create separate User logons on the computer
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    Also, turn off Automatic downloads in Settings>iTunes & Apps Store>Automatic Downloads on each device.
    Cheers,
    GB

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