HT201210 my iphone wont restore? SOS HELP

its in recovery mode and i have no idea why. ive been trying to restore it so itll work again but it says "an unknown error has occurred (3941)." how do i fix it?

Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
The above comes from here:
http://support.apple.com/kb/TS3694#10

Similar Messages

  • HT201210 my iphone wont restore coz of an unknown error plz help

    my iphone wont restore coz of an unknown error plz help

    iOS: Resolving update and restore alert messages
    BTW: This is the iPod Touch fourm.

  • TS1591 My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.

    My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!

    Hello chindeepchow,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#3000
    Resolve communication issues
    Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Have a nice day,
    Mario

  • TS3694 my iPhone wont restore it says error 3194 its on version 5.1.1

    my iPhone wont restore it says error 3194 its on version 5.1.1

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service

  • Iphone wont come on HELP!

    iphone wont come on HELP!

    Is the device charged? Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release.

  • My iphone wont restore can anyone help me?

    My phone has just gone black and re appeared with the apple logo and now it wont restore in between restores the screen goes blue then nothing then back to the apple logo

    Hello, nickmj515.  
    Thank you for visiting Apple Support Communities.  
    When experiencing issues restoring an iPhone, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/en-us/HT201263
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/en-us/HT201210
    Cheers,
    Jason H.

  • HT3204 my iphone wont restore or update help!

    iphone wont update or restore help!

    That's too bad.
    When you're really ready for help, try providing some details of the problem that is occurring, like any errors that display.

  • Iphone 4s wont restore. HELP!

    Hi there.
    My iphone 4s wont restore no matter what i do.
    i've tried everything i belive.
    First of all when im trying to do a normal restore it says" The software for the Iphone "XXXXXX" was corrupted during download"
    I've turned off my firewall's and uninstalled my anti virus program, tried multiple cables, tried other computers both MAC and Windows, reinstalled itunes,
    Then i tried SHIFT+restore with both 5.0(running tinyumbrella) and 5.0.1, i did both in recovery mode and DFU mode.
    i get these error codes " 11,14,2005, "
    Then i red something about corrupted IPSW files, and i ran the IPSW file in a program call'ed "object fix", i did find a bad CRC file in the IPSW called "038-3705-001.dmg" so i downloaded a diffrent IPSW but it gets the same error.
    So if i could find a IPSW without a bad CRC that could be the solution, but i cant.
    I really hope that some guys can help me. Thanks.

    No jailbreak. all of the online 'fixes' related to installing tiny umbrella to exit the restore mode and unchecking a Cydia (whatever that is) is one of the main points. I was just suggesting it doesn't work.
    I Assume u work for apple based on the fact you would care about a jailbroken phone (I can't imagine it bothers anyone else) so perhaps you could look into this fault? I have read about a battery fault issue but I can't see how one day on iOS 6 it works and then on attempting to install 7 it's now a battery fault? Makes no sense. Thanks

  • HELP my iPhone wont restore!!!!

    I connected my iPhone to my MacBook and as usual he connects with iTunes.
    My iTunes asked for an update on the software of the phone. I confirmed and the process started.
    The update stopped but before finishing.
    I can't start up my iPhone and when I connect it to my iTunes he asks to restore.
    He starts restoring but then stops and gives an error 1611.
    Can somebody help me??? I have no idea what happend and how to restore this.

    READ ALL OF THESE NOTES THROUGH AND THROUGH TWICE before proceeding. You'll need to somewhat anticipate the next steps as you're doing this!
    1. Use a second computer and install iTunes... (DO NOT, I REPEAT, DO NOT uninstall iTunes from computer #1 (AKA) the computer you are having the issues with. (You may lose ALL of your iPhone info which is saved on computer #1. The info is already gone from your iPhone, so you will have to restore it!)
    2. On computer number 2, once iTunes is installed, hook up your iPhone. iTunes should tell you that it has found an iPhone in restore mode and it must be restored. Go through all of the steps until your iPhone is successfully restored. It should be very easy and iTunes will walk you through it. This will delete ALL of your info on your iPhone (which is really already lost) and it will get the iPhone back to the factory settings (just like it was the day you bought it)...
    3. If you keep getting errors saying the iPhone can't be restored, re-install iTunes on computer #2 and try again. (I REPEAT, DO NOT UNINSTALL ITUNES FROM COMPUTER #1) or any computer you may have synced your phone to previously.
    If reinstalling iTunes doesn't fix this and you still can not get the iPhone to restore, go to a 3rd computer and try until you get the iPhone restored to factory settings.
    4. DO NOT PLUG YOUR iPhone INTO COMPUTER #1 YET!
    Once the iPhone is successfully restored to its factory settings, walk back to computer #1. AGAIN, DO NOT PLUG IN YOUR iPhone YET!!
    5. On computer #1 open iTunes. Go to Edit/Preferences/Devices and check the box that says "prevent iPhones/iPods from syncing automatically". If this is not checked your iPhone may sync to a corruped restore point and you'll have to start over and re-restore your iPhone.
    *Note the device backup window on this screen. There should be at least one date and time from when you previously restored your iPhone. If not, you are probably screwed. Click OK and close that window.
    6. Plug in your iPhone and let it do whatever it does. Now, on the left hand side of iTunes RIGHT mouse click on your iPhone icon. Click "restore from backup"
    There will be a drop down menu that lets you select from your previous sync dates. AGAIN, if you haven't synced you could be screwed.
    Select a date from you which you think the iPhone will work, and click RESTORE.
    This should restore your iPhone back to that sync date.
    This worked for me!!

  • HT201210 my iphone wont respond it wont restore

    my iphone wont let me do anything it wont let me restore either

    That usually indicates a hardware failure. If you can return it and get your money back, do so. Otherwise, make an appointment at the genius bar and get the phone replaced or buy a new one.

  • HT201413 my iphone wont restore and update and comes uo with -1 message

    my iphone 4 wont restore or update and comes up with message code -1 any help ?

    Perhaps try the Error 1 or -1 advice from the following document:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • My ipod touch 4th gen 8gb wont restore please help me because there is nothing else i can do

    my 4th gen 8gb ipod touch wont restore, i have disabled my security and tried all of the online steps and still nothing. i have repeated it many times but still it wont restore and keeps coming up with a 1611 error please can anyone help?????

    You may well have a hardware problem (i.e., warranty).
    http://support.apple.com/kb/TS3694#error1611
    If the hyperlink doesn't work, try again.  There are problems at the Apple web site.

  • HT1414 my iphone wont restore itself how to i resolve this

    its an old iphone 3G it was passed down to me by my dad i think its a pretty old one and hasnt been updated for a long time... o wanted to remove eveything off the phone so i restored it but ever since it wont restore it tells me there is a problem it says there error code is 1015... how do i resolve this

    Error 1015 occurs on a phone that's been jailbroken.
    Jailbreaking not only voids any remaining warranty with Apple, but forfeits your right to any Assistance from Apple, including from this forum.
    In addition, discussion of jailbroken phones is strictly prohibited by the Terms of Use of this forum.
    You'll have to search elsewhere on the internet for assistance.  It's very likely your phone is permanently hosed.

  • HT201210 my iPhone after restore report me an unknown error

    my iphone after restore report to me an unknown error

    iOS: Resolving update and restore alert messages
    BTW: This is the iPod Touch fourm.

  • Help- 3rd iphone wont restore complete info from 1st iphone!!

    Hi
    I recently upgraded to the 3G (not the S) & managed to restore all my info from the original iphone to my new one. Unfortunately, i managed to smash up my new iphone & have now got another one. The problem is getting the info on my 3rd iphone, I never had a problem with my 2nd, so i dont get it, its not like i havent done it b4............Anyway, I backed up my very 1st iphone 2day then tried to restore my brand new one. Its takn around 4 hours & it seems to have restored everything EXCEPT the App store & facebook application. As i have no App store, i cant re download the facebook app. I dont understand what ive done wrong???? I just want my facebook app back! More importantly, I want the App store on m iphone but cannot be doing with restoring all again...any idea welcome PLEASE!!!

    As this is an Apple forum you really can't get help for this problem here. Google is your friend (pr Ping)

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