HT201210 my ipod says enter passcode to get into it. i can't remember passcode, so how do i get into it?

i cannot unlock my ipod touch. it won't let me reset it or anything without a passcode which i don't remember. how can i fix this?

Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Backing up, updating, and restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.
You can redownload iTuns purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

HT201263 i have a ipod touch it is saying Enter Passcode. I have never setup a Passcode. It is impossible for me to open the device can some one please help me???

my ipod touch is saying Enter Passcode. I have never setup a Passcode on it. It will not let me into the device. Can anyone instruct me as what to do or where I can find information on the problem.

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

HT4061 Hi have iphone 4 has been disabled says to connect to itunes when I do that it says enter passcode on phone but it won't let me any ideas

Hi have iphone 4 has been disabled says to connect to itunes when I do that it says enter passcode on phone but phone won't let me do that

Hey drcajkm,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M.

TS3694 iphone needs restore itunes says enter passcode to phone

my iphone screen came out and now it says it needs a restore plug it in to itunes and it says enter passcode to phone i cannot do this as it is emergencie calls only

Hey drcajkm,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M.

My ex set up my ipod on his laptop, i have locked it as i couldnt remember the password, how can i unlock it without losing everything on it???

my ex set up my ipod on his laptop, i have locked it as i couldnt remember the password, how can i unlock it without losing everything on it???

You can't. You will have to place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The screen-lock passcode is a good security feature.

IPod says "No Content" in music, and suddenly I can only play that content through iTunes on my computer...

Can anyone help me?
I have been having terrible problems with my i-Pod Touch. I have very slow internet (often only 2 or 3 kb per second) but Apple seems to demand I do countless time-consuming updates. For this reason I haven't been able to update my iPod to iOS5........I have also had the whole run of errors when I connect my iPod to iTunes to update anything. I have had Error 13109, 5826, 1604 and 3194....but all of that hasn't bothered me too much as I manage to transfer music from CDs or computer files (podcasts from non-iTunes sources) and that's all I need.
All of a sudden yesterday, whilst continually giving me the error 13109 message, my iPod said I have no content in the music library. However, when I plug in the iPod to my computer and switch on iTunes I can see those songs are still there, and indeed I can play them. Until this morning I was able to play that content from my iPod through my loudspeakers that have an iPod dock - completely unconnected to my computer.
It just means that I can't play those songs when I am anywhere except connected to my computer - and that's not really the point of having an iPod is it?
Is anyone able to help me?
By the way, I should like to say that I am very new to i-Pods, and I already think it is absurd that a customer should be constantly obliged to update everything, and when things go wrong visit all manner of websites (and Apple Support Communities!) to hunt for solutions, and then spend hours and hours going into the belly of my computer, making changes, downloaded, syncing, re-booting and goodness knows what else to just try to get the product to do what the manufacturer said it would do when I bought it, without telling me anything about all this other hassle. I think it is shocking, or have I just been sold the only lemon in the orchard? I bought it in Mozambique and live in Zimbabwe - and none of these places offer support services.
tks for nay advice or commiseration you may be able to offer.........
Nick (aged 50, and ignorant).

OK guys...no need to reply....I am resigned to never getting to the bottom of the syncing problem....I just go from 13109 to other error codes, downloading little umbrellas, putting th eipod in DWI mode (or something like that), restoring, getting anew error code, not being able to download updates etc. etc. - so I lost my patience with sitting in front of my computer trying to fix something I paid nearly usd 800 for (in my opinion the manufacturer should make it properly in the first place, or warn you about its faults before you buy)............
I synced my iPod to the computer, lost all my content ans restored only witrh what I had on this computer's iTunes - thus losing the countless CDs and vinyl I had converted to digital on my other ocmputer at home in Mozambique, which my current iTunes says it can't locate.
Am I really the only person who prefers to listen to music instead of spending hours and hours on the computer trying to fix this useless machne?
I wish I had never wasted my money on this thing. I guess it's just inappropriate and too sophisticated for where I live and for my simple needs (wi-fi and music only).
Very big thumbs down from this novice for the iPod Touch and for the iTunes way of doing things in general.......

HT201210 I've forgotten my passcode. How do I reset?

I've forgotten my passcode. How do I reset?

Place the iPod into recovery mode and then restore it as a new device.
See here:
http://support.apple.com/kb/HT1808

My ipod tells me slide to unlock, and it says enter passcode!! How can I get rid of that?

how can I make it like it was before I entered the passcode?

If you have set a Passcode you need to Enter it to unlock and use your device.
1) If you cannot remember the passcode, you will need to Restore the device...
Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

ITunes can't work with iPod without entering passcode

I'm trying to get my new iTunes on my new laptop hooked up to my old iTouch. When I plug it in a window pops up on iTunes that says that iTunes can't connect to my iPod because it's locked with a passcode and I need to type in my passcode before it can be used with iTunes. This iPod isn't synched to this iTunes and I don't want to sync it quite yet. If I type in my passcode will it sync this iPod to my new iTunes? Will I lose all my music off my iPod?

Problem solved. The harddisk was formatted and Windows and iTunes re-installed. Hopefully this problem won't appear very soon.

HT1212 Broken screen, can't enter passcode. How do I get my pics and vids off without entering a passcode

How do I get my pics and vids when my screen is busted and my phone is password protected?

It's a good thing you have your Camera Roll backed up from the last sync you did with either iTunes or iCloud!
Your Camera Roll photos can be retrieved from the last sync once you get your replacement iPhone. The rest of your photos are backed up elsewhere on your computer from your last sync.

HT201365 installed ios7 set passcode lock now i realise i dont want to have to enter passcode everytime, how do i uninstall passcode, have turned off find my i phone but still asking for code ? iphone4

Installed ios7 on my iphone 4, i now realise i dont want a passcode lock on haave removed find my iphone but phone is still asking for mypasscode when i swipe to unlock. how do i remove this passcode screen

Many thanks Ocean20, it has been driving me mad, im a oldie but goodie user and hate it when cant figure problems out, but hey sometimes you need help !!! thanks for prompt reply.

I've just bought a touch second hand and there is still a passcode on it. The guy I got it from can't remember it. How do I get pass the code to change it?

Really badly need help guys

Place the iPod in recovery mode and then restore via iTunes on the computer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

When downloading applications on my iphone it says on my itunes that i have synced them but on my phone it says loading but will not load and i can not delete them either how do i fix this?

when trying to download an application onto my iphone 4 from my apple osx 10.5.8 it tells me from my itunes that i have successfully downloaded it onto my phone but when i check my phone my applications have come up shaded dark and say they are loading but i cant open them or delete them and its been a week and nothings changed iv tried everything can anyone help

Can you delete the apps and try re-downloading them, one at a time?

I want to add another ipod, but under a different account and user name can i do this and how?

I want to add another ipod under my exticting I tunes. But want to set it up as a different account and user. Is this possible and how?

The easiest way is set up a new user profile on your PC. Then copy the iTunes folder to the public folder and from there copy it to the iTunes folder in the new user profile.
(this way you can use music in both accounts, even if you bought it from Apple - it needs to be DRM free though, so older stuff might be protected)

HT204053 I just got my new iPhone and I had a iPod that had about $40 on it and I can't remember the answer to my security questions and whenever I send the email it never comes. So I was wondering if there was any way that I could make a new apple I'd an

I just got my new iphone and I gave my phone the same apple ID as my iPod. Then I added $40 to my iTunes thinking that I could buy songs freely. When I went to go buy an album it said that I needed to answer some security questions to complete the purchase. So I clicked yes and it brought me to two questions that I totally forgot the answers to so I hit the link that said if you forgot your answers click here. I clicked it and it brought me to this website that you see all your information about your apple ID. So I went to privacy and security and the same two questions were there. I tried and didn't succeed. I even sent myself the email and I have been trying this for days on end and still never received any emails about those questions. So I thought what if I create a new apple ID then mabe I could transfer ONLY the money over, is this possible?? Because I would hate to see forty dollars go to total waste.

Funds cannot be transferred from one Apple ID account to another.
Try here > Rescue email address and how to reset Apple ID security questions
If that doesn't help, contact Apple for assistance with your security questions > Contacting Apple for support and service

HT201210 my ipod says enter passcode to get into it. i can't remember passcode, so how do i get into it?

Similar Messages

Maybe you are looking for