HT201210 My ipod shows a white screen and I can't restart it or put it on recovery mode
when I tried to upgrade to the iOS 6 it stopped and then when I tried to restart it, it turn white and now I can't restart it... it always go back to that white screen.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.
Similar Messages
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My iPod shows a white screen and it doesn't turn off by pressing the right upper button.How do i proceed?
Try the white-screen topic of:
'iPod touch: Hardware troubleshooting
Frequently it is due to a hardware problem. -
My ipod touch is showing a white screen and is not turning off how do i fix this?
my ipod touch is showing a white screen and it is not turning off at all. can you help me please !
First, try to Reset your device:
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first). -
Sorry for my bad english. My ipod have a white screen and after few secondes somes lines appear
Sorry for my bad english. My ipod have a white screen and after few secondes somes lines appear.
- Try a reet:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next connect to computer and if it shows in iTunes restore the iPod.
- If the screen is still white, let the battery fully drain and charge for an hour.
- If still white screen it is time for an appointment at the Genius Bar of an Apple store.
- If not, the try the reset and connect to iTunes and restore. Also try placing the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
Ipod touch has white screen and not responsive
ipod touch has white screen and not responsive, pls. suggest solution
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod has a white screen and the home button doesnt work
my ipod has a white screen and my home button doesnt work so how can i fix it?
Try as best you can:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi, my Macbook doesn't turn on, it just show a white screen and after a while a big question mark blinks but nothing else, cannot click the question mark, cannot do anything.Also it makes a funny noise. Any suggestions?
Suppose it's a HDD crash. Boot from Install DVD which came with your MacBook(Press C during startup) and open DiskUtility to repair your HDD if it's able to mount.
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my ipod has a white screen and i cant do nothing i click on the home the volume and the lock botton but nothing work what do i do
Let the battery fully drain. After charging for an hour try:
- A reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connect to computer and try to retore.
- If the screen remains white and you can't trun it off then it is time for an appointment at the Genius Bar of an Apple store. You very likely have a hardware problem. -
iphone 4s will not turn on, you can not restore with itunes. What to do? Phone lit white screen and nothing can be done?
Reboot computer. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Click the Restore button of iTunes. If still problem, all iPhone 4S have full Warranty. Make Genius reservation and take to Apple for resolution.
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My iPod show total white screen as soon as I connect it to my PC and cannot syncronize
My iPod nano 6th generation cannot syncronize anymore to the PC (I tried with three different PC with latest iTunes installed) and as soon as I connect it to the PC the icons on the screen disappear and it shows total blank white sreen. And it has lost all the music inside. What can I do..? thanks a lot for any suggestion..
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software. -
My Ipod has a white screen, and the lock button doesn't work. How can I fix this.
how do i fix my ipod?
its screen is white and my lock button does not work i can sometimes bearly see the screen which hepls me find my assistive touch. My friends have told me to put it into recovery mod, but this will not work because of the lock button being broken.Place the iPod in recovery mode using this program:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Then restore to factory settings/new iPod. If still problem you have a hardware problem. -
My ipod shows a blue screen and then turns off and wont turn back on. What should I do?
I turned on my iPod touch today and it turned on as usual. I unlocked it and went to play a game. I got tired of the game after about 5 mins so I went to the home screen. I swiped to the previous screen and it showed a blue screen after about 3 seconds. I was sort of surprised as this hadn't ever happened before. It didn't turn itself off so I pressed and held the power and home buttons. It turned off after three seconds. I tried to turn it back on but it wouldn't turn back on. I remembered about what someone said about pressing and holding the power button and the home button. I did so and as expected it turned back on. I unlocked it and the same thing happened again. Blue screen! I turned it off and tried the same thing again. Yet this time when it got to the lock screen, I pressed and held the power button and slid to power off. I didn't want to try turning it on again so I asked this question. WHY DOES MY IPOD SHOW A BLUE SCREEN? (Over and over agin every time I turn it on?) Please help!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
WHITE SCREEN of DEATH (ipod shows only white screen on VIDEO IPOD)
i was dumb enough to unplug my ipod when it was updating.
the result was a white screen that never went off and came back after resetting.
im dedicated to helping others fix this problem with out sending their ipod to apple.
THE SOLUTION:
reset your ipod by holding select and menu, THEN when you hear the wierd beeping sound hold down the select button and play button FOR ONE MINUTE OR MORE....... FIXED!!!!
it should display a check mark and say OK TO DISCONNECT!!
then just plug it into the computer and copy ur library back onto the ipod.Try:
- iOS: Not responding or does not turn on
- Try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
What happened when you placed the iPod in DFU mode and then restored? -
TS2771 my sons ipod has a white screen and will not turn off reset etc What should I do?
My sond Ipod 4g has a white screen and will not turn off reset etc. Ive tried everything please help
- Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
- If still problem time for an appointment at the Genius Bar of an Apple store. -
I Have had my ipod on the white screen of death for days and nothing ive tryed worked ive tryed reseting restoring recoverying everything possible and still have white screen of death What is wrong with it how can i fix it
Try what you havenot yet tried
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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