HT201210 my ipod touch is stuck in recovery mode

I just tried to restore my ipod to its factory settings, the process was not completed. Says an error (1) has occured, now my ipod is stuck in recovery mode. What do I do?

Hi drhenrie,
Thank you for using Apple Support Communities. 
If you are having troubles restoring your iPod and the steps in the article you came from didn't help. I would continue with this step from the following article:
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Get help with iOS update and restore errors - Apple Support
Regards,
Jeff D. 

Similar Messages

  • HT201210 my iPod  touch is stuck in recovery mode- it shows the plug and the disk.. please help me to fix this

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    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My iPod touch is stuck in recovery mode and my lock button is broken what do I do

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  • Ipod touch is stuck in recovery mode with a error code 9

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  • HT201263 My iPod touch is stuck in recovery mode, but when I connect it to my computer to restore it, my computer does not recognize it. It does not appear as a device in my iTunes. What can I do to restore it/make my computer recognize it?

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    DId it successfully connect to this computer before?
    Try:
    iOS: Device not recognized in iTunes for Windows
    or
    V
    Also try placing the iPod in DFU mode and then try restoring
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • My iPod touch is stuck in recovery mode and won't restore?

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    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
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  • IPod touch 4G stuck in recovery mode- it won't even go into DFU

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    /message/17278012?searchText=iPod touch 4G stuck in recovery mode- won't even go into DFU#17278012https://discussions.apple.com/message/17278012?searchText=iPod touch 4G stuck in recovery mode- won't even go into DFU#17278012This is the first time I've had any issues like this, and my iPod isn't jailbroken, so I don't see why it should have happened at all, but its really driving me round the bend. Any help would be much appreciated.

    Did you try the bold
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My 32G ipod touch is stuck in recovery mode. Is there anyway I can recover music and photographs? I do not have the old laptop. :(

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    This program may geit out of recovery mode.  However, if something went wrong with te iOS and it went inot recovery mode then it might not be able to get it out of recovery mode.  When in recovery mode the data is not accessable.
    RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov

  • IPod touch 5g stuck in recovery mode.

    Hi.
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    I keep losing connection between ipod and pc since trying to update the software. Basically the connection is lost then comes straight back.
    My ipod shows the lead with an arrow pointing towards the itunes logo.
    Itunes tells me that im in recovery mode and gives me an option to restore.
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    I have tried putting it into DFU mode but nothing appears to happen after following the steps.
    Really annoying as the next available appointment at the Apple store is on Monday and would like to get it fixed a lot sooner than that if poosible.
    Many Thanks

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Try another cable
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My iPod Touch is stuck in recovery mode after I left it on while updating!!!

    I was updating my ipod touch 3rd generation (ios 4.3, i think) and I saw a wasp and left the computer on in the middle of the updating process and now the ipod is stuck in recovery mode and it says the only way to get it out is to recover it, but that will erase everything!!! HELP ME!!! until i get an answer      I HATE YOU, APPLE URGG
    operating system: whatever the latest available to itouch is.

    Without knowing what the error message said all I can suggest is:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod touch is stuck in recovery mode, help?

    A few hours ago, I tried updating my 5th generation iPod touch to iOS 8. It ran into an error and couldn't update, which left my iPod touch stuck in recovery mode with a screen showing a USB cord pointing to an iTunes symbol. I tried searching for ways to get my iPod out of recovery mode without restoring it to its factory settings, but after a couple hours of seeking, I decided I might as well just restore it. I clicked the restore button, and when it finished, it said that my iPod touch couldn't be restored either. Now, I have no clue what to do. May I have some help?

    That error is covered here:
    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support
    If iTunes can’t communicate with the update server, you may see one of these messages.
    Error 17
    Error 1639
    Errors 3000-3020
    Error 3194
    Errors 3100-3999
    This device isn't eligible for the requested build

  • My ipod touch is stuck in recovery mode I tried RecBoot and the reiBoot  both fail to get me out of recovery  I get error 28 instad  now what?

    My ipod Touch 2nd Gen 8GB is stuck in recovery mode   I tried RecBoot and when that couldn't do it I tried reiBoot  both failed to fix my problem  what do you suggest?

    Start off with some basic steps:
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    - Try another usb cable
    - Try another usb port
    In the article Resolve iOS update and restore errors this is what it says about error 28:
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • Ipod touch 2G stuck in recovery mode

    I was given an Ipod touch 2g (not sure if it is an MC model or not) with 16 gig.  The device won't show a picture on the screen, but when I connect it to the pc, it is recgonized and the apple mobile device driver is installed.  Itunes shows ipod in recovery mode and click to restore.  I attempted to restore, downloaded the update from apple, and when it tries to restore or update the software, the screen turns white and then I get an error 21.  I attempted this on several different computers with no luck.  I have tried reinstalling itunes, holding down the power/home keys as described, turning off all of the security/firewalls, and still no success.  I was desparate and tried using redsnow to load the software with and without cydia and I actually had a glimpse of hope in that the screen came to life showing an image with loading jailbreak data, then it started the I think it's called verbose booting showing the programming lines, and I noticed it was reporting errors such as watchdog timeout and nand format mismatch.  I ran a diagnostic test through itunes and itunes reported that there was no ipod detected when it was plugged up wanting to restore it, totally contradicting itself.  Can anyone help me bring this thing back to life?  I know it must have some signs of life, for there is music that showed up in the library that was not on my pc before plugging up my itunes.  Any help with this is greatly appreciated.

    Go download RecBoot, kick it in recovery mode and install the firmware manually. You can download it here.
    http://www.felixbruns.de/iPod/firmware/
    When you get done upgrading and for some reason you get and error or are stuck in recovery mode, use RB to get out of it. It might still work fine at that point.
    Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
     MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

  • IPod Touch 4g stuck in recovery mode after iso 5.0 upgrade attempt

    Sorry that I'm late to the party and too stupid not to know better when updating my ipod touch just days after the update was released, when will I learn.
    I have tried nearly everything I've seen posted in this community and others ... unpluging all usb, holding down sleep and home, re-installing itunes 10.5 ... you name it.
    I can't find an answer to this problem anywhere, but rather people yelling at other people for not being able to help and badmouthing eachother because they are ****** off at Apple.
    Is there any updated news on what the issue is with error 1604 or why Idevices are getting stuck in recovery mode?
    Are the servers still swamped and I just can't get through?
    Next time I will wait about 3 months before upgrading a new operating system (but then, I think I said that the last time I did this.)
    Thanks for any help.

    Try a manual install, as outlined in the link below. You can kick it out of Recovery Mode using RecBoot.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • TS1538 ipod touch is stuck in recovery mode and I have updated itunes and restarted computer and still won't work   HELP

    Ipod is stuck in recovery mode I have restarted my computer and I have updated itunes ...Help

    Try:
    - iOS: Device not recognized in iTunes for Windows
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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