HT201210 my ipod will not shut down both itunes and ipod have frozen. I have restarted but no change

While trying to update the ipod both the itunes and ipod have frozen and I am unable to fix it \. I have restarted the both and let run for 8 hours with no results.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

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    7/30/12 8:43:24.000 AM kernel[0]: Wake reason: ? (Network)
    7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:47:43.000 AM kernel[0]: Previous Sleep Cause: 5
    7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:47:43.429 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
    7/30/12 8:47:46.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
    7/30/12 8:47:46.000 AM kernel[0]: Intel82574L::setLinkStatus - active  1face000, b
    7/30/12 8:47:50.459 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0d2a8340 {NSUnderlyingError=0x7f8b0c4c1b50 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
    7/30/12 8:47:52.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once  1face001, 0
    7/30/12 8:47:52.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:47:53.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:47:53.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:47:53.000 AM kernel[0]: Graphics suppressed 10291 ms
    7/30/12 8:47:53.293 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
    7/30/12 8:47:53.305 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
    7/30/12 8:47:53.308 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
    7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f8dd800][BNBTrackpadDevice::init][75.15] init is complete
    7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f8dd800][BNBTrackpadDevice::handleStart][75.15] returning 1
    7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f93da00][AppleMultitouchHIDEventDriver::start] entered
    7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::start] entered
    7/30/12 8:47:54.304 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
    7/30/12 8:47:54.308 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
    7/30/12 8:48:28.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:48:28.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:48:29.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::willTerminate] entered
    7/30/12 8:48:29.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::stop] entered
    7/30/12 8:48:29.000 AM kernel[0]: Wake reason: ? (Network)
    7/30/12 8:52:47.000 AM kernel[0]: Previous Sleep Cause: 5
    7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:52:47.497 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
    7/30/12 8:52:50.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
    7/30/12 8:52:50.000 AM kernel[0]: Intel82574L::setLinkStatus - active  1face000, b
    7/30/12 8:52:54.459 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0c084f70 {NSUnderlyingError=0x7f8b10a128d0 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
    7/30/12 8:52:56.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once  1face001, 0
    7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:52:57.000 AM kernel[0]: Graphics suppressed 10340 ms
    7/30/12 8:52:57.341 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
    7/30/12 8:52:57.354 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
    7/30/12 8:52:57.355 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
    7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::init][75.15] init is complete
    7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::handleStart][75.15] returning 1
    7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f91b800][AppleMultitouchHIDEventDriver::start] entered
    7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::start] entered
    7/30/12 8:52:58.354 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
    7/30/12 8:52:58.358 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
    7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:53:33.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::willTerminate] entered
    7/30/12 8:53:33.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::stop] entered
    7/30/12 8:53:33.000 AM kernel[0]: Wake reason: ? (Network)
    7/30/12 8:57:51.000 AM kernel[0]: Previous Sleep Cause: 5
    7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:57:51.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:57:51.435 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
    7/30/12 8:57:54.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
    7/30/12 8:57:54.000 AM kernel[0]: Intel82574L::setLinkStatus - active  1face000, b
    7/30/12 8:57:58.228 AM fseventsd[76]: SLOWDOWN: client 0x7f8a4e007c00 (pid 2824) sleeping due to too many errors (num usleeps 299)
    7/30/12 8:57:58.462 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0d295160 {NSUnderlyingError=0x7f8b0b4bd590 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
    7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once  1face001, 0
    7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:58:01.213 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
    7/30/12 8:58:01.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:58:01.000 AM kernel[0]: Graphics suppressed 10334 ms
    7/30/12 8:58:01.341 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
    7/30/12 8:58:01.349 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
    7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f930400][BNBTrackpadDevice::init][75.15] init is complete
    7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f930400][BNBTrackpadDevice::handleStart][75.15] returning 1
    7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f941400][AppleMultitouchHIDEventDriver::start] entered
    7/30/12 8:58:01.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::start] entered
    7/30/12 8:58:02.225 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
    7/30/12 8:58:02.229 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
    7/30/12 8:58:37.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:58:37.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:58:37.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::willTerminate] entered
    7/30/12 8:58:37.000 AM kernel[0]: [ffffff805f985a00][AppleMultitouchDevice::stop] entered
    7/30/12 8:58:37.000 AM kernel[0]: Wake reason: ? (Network)
    7/30/12 9:02:55.000 AM kernel[0]: Previous Sleep Cause: 5
    Will not shut down, restarts at end of shut down. Log:
    7/30/12 8:43:24.000 AM kernel[0]: Wake reason: ? (Network)
    7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:47:43.000 AM kernel[0]: Previous Sleep Cause: 5
    7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:47:43.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:47:43.429 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
    7/30/12 8:47:46.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
    7/30/12 8:47:46.000 AM kernel[0]: Intel82574L::setLinkStatus - active  1face000, b
    7/30/12 8:47:50.459 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0d2a8340 {NSUnderlyingError=0x7f8b0c4c1b50 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
    7/30/12 8:47:52.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once  1face001, 0
    7/30/12 8:47:52.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:47:53.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:47:53.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:47:53.000 AM kernel[0]: Graphics suppressed 10291 ms
    7/30/12 8:47:53.293 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
    7/30/12 8:47:53.305 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
    7/30/12 8:47:53.308 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
    7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f8dd800][BNBTrackpadDevice::init][75.15] init is complete
    7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f8dd800][BNBTrackpadDevice::handleStart][75.15] returning 1
    7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f93da00][AppleMultitouchHIDEventDriver::start] entered
    7/30/12 8:47:53.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::start] entered
    7/30/12 8:47:54.304 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
    7/30/12 8:47:54.308 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
    7/30/12 8:48:28.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:48:28.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:48:29.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::willTerminate] entered
    7/30/12 8:48:29.000 AM kernel[0]: [ffffff805f939300][AppleMultitouchDevice::stop] entered
    7/30/12 8:48:29.000 AM kernel[0]: Wake reason: ? (Network)
    7/30/12 8:52:47.000 AM kernel[0]: Previous Sleep Cause: 5
    7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:52:47.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:52:47.497 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
    7/30/12 8:52:50.000 AM kernel[0]: Ethernet [Intel82574L]: Link up on en0, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [796d,af48,0de1,0200,cde1,3c00]
    7/30/12 8:52:50.000 AM kernel[0]: Intel82574L::setLinkStatus - active  1face000, b
    7/30/12 8:52:54.459 AM CalendarAgent[202]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7f8b0c084f70 {NSUnderlyingError=0x7f8b10a128d0 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://david%[email protected]/principals///david%[email protected]/principals/, NSErrorFailingURLKey=https://david%[email protected]/principals///david%[email protected]/principals/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
    7/30/12 8:52:56.000 AM kernel[0]: Intel82574L::timeoutHandler - no link - reset the chipset once  1face001, 0
    7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:52:57.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:52:57.000 AM kernel[0]: Graphics suppressed 10340 ms
    7/30/12 8:52:57.341 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
    7/30/12 8:52:57.354 AM configd[17]: network changed: v4(en0-:192.168.1.4) DNS- Proxy- SMB
    7/30/12 8:52:57.355 AM blued[84]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
    7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::init][75.15] init is complete
    7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f8e4c00][BNBTrackpadDevice::handleStart][75.15] returning 1
    7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f91b800][AppleMultitouchHIDEventDriver::start] entered
    7/30/12 8:52:57.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::start] entered
    7/30/12 8:52:58.354 AM configd[17]: network changed: v4(en0+:192.168.1.4) DNS+ Proxy+ SMB
    7/30/12 8:52:58.358 AM mDNSResponder[67]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.4)
    7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face001, 0
    7/30/12 8:53:33.000 AM kernel[0]: Intel82574L::setLinkStatus - not active  1face000, 0
    7/30/12 8:53:33.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::willTerminate] entered
    7/30/12 8:53:33.000 AM kernel[0]: [ffffff805f95c600][AppleMultitouchDevice::stop] entered
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